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Bluetooth in work profiles

EG
Edgar Gomez
coopebombas

Hello,

I really appreciate if any of you could help me with the following issue.

We have a use case for Android Enterprise Work Profile in which we need an app that uses bluetooth in the work profile.

The app is deployed sucessfully, but it is not able to scan bluetooth devices.

The app works fine if it is install out of the profile.

We have tested serveral apps in several devices (Android 8,9,10,11 from different manufactures), indeed I developed  a small app tha only scans devices and shows a list, but the issue is the same with all apps.

We have also tested the  BasicManagedProfile app that Google sugests to test apps in work profiles. The problem is the same.

https://developer.android.com/work/managed-profiles

So the question is: Does the Work Profle allow apps to scan and use bluetooth services? Is this a limitation of work profile?

I appreciate your comments.

bluetooth work-profile
4 years ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
3 years ago

Did you deplay a Feature Control Profile to your devices?

If yes: Check the settings in connectivity tab there.

If No: Try to deploy a feature control with BT enabled and check again.

EG
Edgar Gomez
3 years ago

The only thing related to bluetooth in Feature Control for Workprofile es Allow Bluetooth Contact Sharing, and that is allowed. 

Any way, we applied a profile with feature control with all allowed but that did not work.

RS
Rafael Schäfer
3 years ago

Not really, there are 2 options in profile - feature control - connectivity:

The second one is the relevant one.

But this is "Work managed", you seem to look into an "work profile". 

With "work profile" there shouldn't be restrictions using BT etc. maybe you have to turn on BT before via script before trying to scan (because it's just off): 

setradioenable bt 1

EG
Edgar Gomez
3 years ago

With work managed devices there is no problem with bluetooth. This question is about work profile.

J
JMMOD@SOTI
3 years ago

Hello Edgar,

Thank you for posting on Soti Central!!

Could you please give more information on your Mobicontrol instance and devices:-

  • Mobicontrol version:-
  • Device Make & Model:- 
  • Mobicontrol agent version:-

Looking forward to your reply!!

Thank you!!

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