Issues setting managed bookmarks on Chrome (via Android Enterprise app config)

J
Jamie
Onecom

Hi, 

I am currently trying to add 3 Managed Bookmarks to the chrome browser on an Android Enterprise (Samsung Tablet, OS 8.1, Work Managed Device), I have followed the instructions on http://dev.chromium.org/administrators/policy-list-3#ManagedBookmarks. 

I can successfully push 2 bookmarks on to the device, but the MobiControl portal states that "The server could not complete your request an internal error occurred when the 3rd is added. I can push the 3rd bookmark to the device, without the others, just not all three together. 

Copying the JSON from Chrome, this is also resulting in the same error, so I have included this below; 

[{"toplevel_name": "My managed bookmarks folder"}, {"url": "google.com", "name": "Google"}, {"url": "youtube.com", "name": "Youtube"}, {"name": "Chrome links", "children": [{"url": "chromium.org", "name": "Chromium"}, {"url": "dev.chromium.org", "name": "Chromium Developers"}]}]

Is anyone else experiencing this issue? Can anyone correct my JSON to get these to be displayed on the device?

Thanks

6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

I managed to add up to four URL bookmarks and other combinations based on your XML file with no error, but got similar errors as yours for bigger or more complex bookmark hierarchy.   I don't think the problem stems from incorrect syntax in your XML file.

There is probably something wrong in the XML parser. codes from Soti  I suggest you to open an official support ticket with Soti support team to follow up and fix it.