Hi @Zdenek,

In addition to Martin, If you did not try yet, you may also try to use "Windows Authentication" to login the SQL server first by using server local admin account, and then create a new "sa" user with a different name such as "new_sa" and then give related "sa" permissions to this user and then you can use it during the process. I hope it helps. Thank you

Zafer

I am not aware of any special MobiControl procedure to reset the passwort, but there are many guides to reset the sa user of a SQL Server 2016

I dont want to write here a specific link, but you will find a guide easily.

Hi Vojc,

have a look into the LOG what is placed on C:\DBINstall.log.

in prevously Versions it was there wirtten in Clear Text :(

Normaly it is the "SA" user.

When you did not know it you can try to change the PW with the SQL Server management Studio - but there it depends how you have the authentication ?

Windows Authentication or SQL Server authentication.

Oherwise you need to reach out to Soti Help Desk

Hi Zdenek,

Thank you for posting on SOTI Pulse! 

Has any of the suggestions that were posted in the thread helped you with resolving your issue? 

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter 

Hi Zdenek,

I have marked the relevant post as a solution. If this post did not assist you in resolving the issue and you have additional questions, please do not hesitate to reach out.

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter