Can any one provide me with a simple step-bystep procedure for running the Zebra/android OS updates through SOTI?

Pretty new to SOTI and I am struggling to find a concise step-by-step, super basic guide for updating the Zebra/Android OS through SOTI Mobicontrol portal.

Im running Zebra MC930B Android Scanners that are over a year out of date and having issues.

4 years ago
Android
ANSWERS
C
Christophe
4 years ago

Hello,

I have zebra device TC75X enroll in android + ONLY.

For to make the update on android + devices , download the zip files to zebra :

https://www.zebra.com/us/en/support-downloads/mobile-computers/handheld/mc9300.html#pageandfilelist_432c

Put the zip files into the package builder of soti, after put all in a profile and install on for exemple in /sdcard/NAME OF ZIP FILE

Also, i don't know if you know stage now of zebra > great tools for to automate many things.

Open  stage now, create a profile name -> UpdateMC9300 -> in the list -> select xpert mode

after, add powerMgr option

continue

In the list, select -> OS Update

In the filed path , enter the path to the zip file on your device -> /sdcard/NAME OF ZIP FILE

Export this files (xml file) to SOTI Mobicontrol in folder mobiSyncFiles , create a folder OSUpdate and place the xml file here. 

Last operation, create a rules who will downloaded this files on the device for example in folder /sdcard/OSUpdate/..xml 

And don't forget to add the stageNow command like this :

mxconfig /sdcard/OSUpdate/ ...xml

Plan this operation -> schedule ..and and go to pray

No i'm jocking ...Since i make update i never know big problem ..

Tell us if you meet problem 

thanks

MD
Matt Dermody Diamond Contributor
4 years ago

I don't recommend Packages for OS Updates since they may get restarted if the download is interrupted for any reason. Packages are also stored in the DB which is limited in storage so it's not advised to put large OS Updates there. File Sync rules are the preferred mechanism for OS an LG updates on Zebra device. You get the added bonus of being able to target the File Sync rule at a Virtual group so that you can be more granular with your upgrade criteria whereas Packages and Profiles have to be targeted at real groups. 

- Create A File Sync rule that delivers the YOURFILE.zip file from the server to the /sdcard/

- Post Sync Script of install_system_update /sdcard/YOURFILE.ZIP

C
Christophe
4 years ago

Hello all,

@matt, before to upload the os update in db mobicontrol I ask to the support of soti if it's a good idea. 

I've updated (android 6 -> 7) +- 800 devices like this without any problem ...

But, i'm not an expert and i will note your recommandation. 

thanks for all