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Hey Guys,
i hope you can help me.
I Use Alert Rule and want to send Emails if the Alert comes Up but it didn't work.
I have set the SMTP Profile correct a Test is succeed.
That is working, but if the Alert ist triggerd i can See it on the Alert History but didn't get any Email.
Here a Exampel Alert Configuration:
The Rule was triggerd yersterday but i didn't get any email:
Thats my actual Version:
I hope you can Help me.
Have you checked if you have the same problem with event/status other than battery level? If the result is consistently negative, I suggest you send email to Soti support team or open an official support ticket in the support web page. You won't get any ticket number to track status/progress if you just report problem in this forum.
Your problem may be related to problem that is fixed in MobiControl v14.4.4 as reported in the release note (MCMR-19533) at https://docs.soti.net/soti-mobicontrol/release-notes/v144/1444/. If so, maybe you have to upgrade your MobiControl server to at least this version. Please confirm with Soti support team after opening the suport case.
Hi Raymond,
thank you for the Answer i think that is exactly my Problem.
In the near Future i want anyway to Upgrade to Version 15.2
We can close the Post thank you.
