Navigation in the "File" app with cursor not possible from the remote control

NL
Nicolas LE BIHAN
SYSTEME U CENTRALE NATIONALE

From the "Remote Control" module, in the "File" application it is impossible to select a folder or a file with my cursor..
Possible workaround with "TAB" + "multidirectional arrow" keys to select the target and "enter" key to select.

Do you have a solution to help us correct this problem?

Device : ZEBRA TC21
OS : 10
MC Web Console version: 15.4.1.4828
MC agent version: GoogleMobiControl1510_1045

3 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
3 years ago

I can confirm the same. The cursor is not working to select files and folders in the file browser through Remote Control on Zebra devices running Android 10+. You can however use the arrow keys and enter to navigate through the options which is arguably faster than trying to scroll with the cursor through long lists.

JH
Jeroen Hagen
2 years ago

Is there already a fix for this issue?