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Hello guys,
I have a little question.
We are enrolling old MC92 with WinCE to a MobiControl 15.5 server on premise.
Everything works fine but lately we got one device which doesn´t connect to the server.
I got the following logs:
Can somebody explain to me what this line means:
2022-07-08 10:26:23,939 (0x00001f48) [ERROR] No Device found with device Id: 73E65B7606490108000A-08C074620600
Thanks for your help!
Hi,
are you having Android A10 / A11 Device with the Windows Device on the Same System?
I can see that my MC92 Devices has Connected to the Deployment Server with the SHA1 Certificate and not to the Deplayment Server with SHA 2 Certificate.
Do you have 2 Deploayment Servers?
I know with 15.4 it should be possible to have two Certificates on one DP Server:
You can now manage both legacy Windows CE/Mobile devices (compatible with SHA-1 certificates) and newer Android/iOS/Windows devices (compatible with SHA-256 certificates) on the same Deployment Server. By removing the need to have a dedicated Deployment Server for SHA-1 compatible devices, you now save on operational and maintenance costs.
Good Morning Marcus,
Thanks for your response.
I configured all your mentioned steps.
Our customer already enrolled some WinCE Devices with the same hard/software.
So that shouldn't be the point.
Hi Leon,
what Firmware has the Windows Device installed ?
Somtimes is it also Helping when you do a full factory reset on the Device with the Files ;)
Hi Marcus,
on the device should be the latest WinCE 7 Version of the MC92.
I gave some advice to the customer but didn't get any feedback because he his in holidays now.
Check and update the Date/Time on the WinCE device before attempting to enroll.
Hi Matt,
Thanks for that advice. I´ll check together with the customer if the device has the right time and date settings.
