Hi all,
Wondering if this is even possible or not
We have SOTI enrolled Android (Samsung Active Tab 3, and 5 model) devices in Shared Device mode
When a user signs into the device, they are required to set a session PIN. (Entra connection)
Locking the device goes to the device lock screen, and then swiping will ask for the PIN
Here is the problem we have faced...
If the device does not have any visible stickers showing the serial number or similar identifiers, it becomes challenging to identify the device in order to force a sign-out and clear the PIN.
Is it possible to display on the device lock screen a message showing either the SERIAL number or Device Name? Currently it just says 'This device belongs to your organisation. Swipe to open."
any assistance would be appreciated
Thanks