Soti Surf issues with SAP It's mobile

We're in a transistion to get off the Honeywell Enterprise browser to Soti Surf. We're working with SAP IT's mobile with SAP Netweaver in front of it.

We're not allowed to have double sessions active. So when a user picks op an new scanner and tries to login. We get a message to log off the old session on the first scanner. Despite of all, the logoff isn't working, the session won't cut off. This is working within the Honeywell Enterprise Browser. 

Any tips or tricks I can suggest?

a month ago
SOTI MobiControl
ANSWERS
RS
Robert Schäfer
24 days ago

Hi Pieter,

Have you taken a look at surf's privacy settings, there's a number of settings off by default, such as third party cookies. I wonder this may be preventing the app from logging off properly. May be worth a quick test if you haven't already.

 

PH

Robert,

On 1 specific profile this settings was not set. I will test it.

Hi Pieter,

Thanks for posting on SOTI Pulse, Thanks Robert, for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Robert, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.