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Unable to access the specified Device Group. You are now viewing "All Devices".

YT
Yury Titov
Individual Entrepreneur Yury Titov V

When i trying to enter a specific  device group, it aletr me the same error.

How can i fix it?

group acces
6 years ago
Windows
ANSWERS
J
JVMOD@SOTI
6 years ago (edited 6 years ago)

Hello Yury Titov,

Thank you for your post, please try restarting the services or try restarting MS server.

Also, are you facing this issue all of a sudden?

Do you have the admin rights for the web console? There are chances of denying permission to view the specified Device Group.

For further troubleshooting, create a Support ticket on https://www.soti.net/services/log-a-case/  

Regards,

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