Good morning,
We have encountered an issue with pairing to the printer:
- Device type: TC75
- Printer: Honeywell RP4F
When we do not have any Application Run Control restriction, when we try to pair the printer to our app we have the following pop up (behavior OK):
I have sent the script identify_activity, the activity linked to this pop up is: => com.android.settings/.bluetooth.BluetoothPairingDialog
We are facing the issue when we are activating the Application Run Control restriction, we have a app control whitelist containing the following app id:
- net.soti.mobicontrol.motorola
- AtheliaAndroidUpdater.App
- Servitrax.Android
- com.zebra.hotswap
We also have a feature control configuration.
With that restriction, when we try to print/pair, it loads for a long time, does not display the pop up and ends up failing (behavior KO).
I tried adding multiple bluetooth app id without success, for example:
- com.android.bluetooth
- com.symbol.btapp
- com.ppn.bluetooth
- com.zebra.bluetooth
- com.zebra.bluetooth.settings
- com.gonext.bluetoothpair
We tried also using the manualblacklist command but we had problem on our devices after using it so we don't want to proceed like this.
To be noted: our customer does not wish to have the setting app in the whitelist.
Does someone have an idea about which app id we should include in the whitelist in order to make it work and the pop up to appear? Or what we need to modify ?
