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Hi Everyone,
I configured the Shared Device function on a onpremise server with a connection to LDAP.
We can see the user group which we want to add.
When we try to login into the account we always receives an error and it is also unable to "reset" this error without disableing the shared device function.
Do you guys have any idea what is wrong?
MobiControl Version is 15.4.0
MobiControl Agent version: 2024.0.2
Some screenshots were you can see the error:
You might need to configure the log levels of various MobiControl server modules to "verbose", so that more information can be extracted to debug the root cause of your problem.
Hi Raymond,
sorry for my late answer.
I didn't get any notification. about your answer.
Unfortunately at the moment the SOTI Support don't have any ideas on this issue.
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Hi Leon Callsen,
Thanks for posting on SOTI Pulse, Thanks Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!
Can you confirm if you are still facing the issue?
I strongly recommend you Log a Case Online so we can investigate it further.
Please feel free to include any additional info regarding this issue.
Kind regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
