Which Microsoft Windows are your devices running on?   You don't need to download any device agent for Windows 10 and 11.

For earlier Windows versions, the answer varies with the Mobicontrol server version and various other factors.

What are the version and build numbers of your MobiControl server?

Hi Iviwe,

Thanks for requesting a response from SOTI Support Staff, Thank you very much Raymond for the response, what kind of enrollment are you trying to perform? Please check more information about windows modern enrollment by clicking the link here