Missing IP/MAC info in Lockdown

M
MiKe Bronze Contributor
kodyssk

Hi,

I have following setup:

Soti Mobicontrol: 15.5.1.1010

Zebra TC58: OEM Version 11-19-15.00-RG-U00-STD-ATH-04

3 years ago
Android
ANSWERS
MK
Martin Kren
3 years ago

Hi,

I have here also a TC58, but have not seen this behaviour, have just some never components:

MC: 15.6.3, Agent also 15.3.4, Mode: AEDO with managed Google Play Account
OEM Version: 11-20-08.00-RG-U01-STD-ATH-04
Webview: 112.0.5615.135

Martin

M
MPMOD@SOTI
3 years ago

Hi MiKe,

Thank you for posting on SOTI Pulse! 

Can you confirm the method you are using for your lockdown to get these details on your device? Is this happening to multiple devices? Is this OS-specific? 

Kind regards,

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