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Datawedge failing to hit 'Enter' after scanning

Solved
S
SomeITGuy
Chapman's Ice Cream

Hi All,

I've recently received a Zebra MC93 for testing from one of my vendors, I'm in the process of getting it set up for our Warehouse Management System. I have DW enabled and set to "send enter" but when I scan a barcode it's not sending enter as it should be. I have attempted to force stop and relaunch DW after turning the checkbox off and on, restarting device, etc. I've also tested with multiple apps to verify it wasn't just an issue with our WMS app, or a specific profile.

Android 8.1.0

MobiControl Version: 14.3.0.3144

MC Agent Version 13.9.0 Build 1046

datawedge

mobicontrol android zebra datawedge mc9300
6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago
This isn’t really a SOTI issue and is better suited to the Zebra knowledge center forum. With that said, you shouldn’t be using the Default Profile 0 and should instead create a custom profile tied to the activity of your application. You also are configuring the enter in the wrong place, that’s voice input and not scanner input. DataWedge handles both now. You’ll need to configure your auto-enter either under Intent output or keystroke output depending on how your business app is coded to handle (or not coded in the keystroke example) to handle incoming barcode scans. And frankly, I’m surprised your vendor couldn’t even do that bare minimum to help you out. I’d consider looking for another vendor that can actually support the equipment they’re providing you.
Solution
S
SomeITGuy
6 years ago

Thanks Matt, I never noticed I was still under the voice settings.. that's embarrassing! I'm pretty new to this environment so I appreciate your help. It was the Keystoke Output > Basic Data Formatting that fixed it.

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