Webconsole slow after upgrading from 13.4 to 14.4.9

V
Victor
Canadian Tire

Hello All,

Our team recently updated our QA environment from 13.4 to 14.4.9 this week.

After the upgrade we found that the webconsole was a bit slow in reacting to clicks and loading up. The team added in more CPU and more RAM but that didn't seem to improve it much at all.

Was wondering what else to look for, would the DB logs need to be truncated/shrink in order for it to be not as laggy/slow?

4 years ago
SOTI MobiControl
ANSWERS
J
JCMOD@SOTI
4 years ago

Hi Victor,

Thank you for posting in SOTI Central.

I suggest you raise Support Case via support@soti.net, there could be multiple areas that attribute to performance issues. It'll be best suited via Remote Session with Technical Support.

Regards,