Devices associated with enrolment policy

AW
Adam Williams Silver Contributor
Panasonic Manufacturing UK Ltd - CPE

Hi,

I want to delete an enrolment policy. However MC is preventing this as "Unable to delete policy as devices are associated with this policy"

I have no idea which devices have been enrolled with that particular policy. Is there a way to filter for these devices? 

Thanks
Adam

3 years ago
SOTI MobiControl
ANSWERS
CL
Cedric LAULHE SKIDATA
3 months ago (edited 3 months ago)

Hi There

i have the same issue on my MobiControl server. 
We have a lot of Enrollment rulesand i tried to clean them but i'm unable to delete them because of this error message. 

For example i have an old enrolment policy which displayed no devices linked to it. But i'm still unable to delete it, mobicontrol said that there were devices are associated to it :( 
All the policies i tried to delete are not default policies.

We are working with MobiControl  2024.1.1.1058

In the Logs, MobiControl returns an error :
"Business logic exception"

If anyone got an idea to solve this issue?