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APN on Samsung A52s - over KSP not working

JM
Jesper M
METROSELSKABET I/S

Hello there,

I recently upgraded to Mobicontrol Version: 2024.0.1.1020 - after upgrade mobicontrol no longer supports native APN atleast not on my envoirement in the documentation it states that the profile does not work on MAPI-enrolled devices however all my devices are not enrolled in this way, yet the profile is not supported.

So I am thinking about configure this APN setting using KSP, but without luck.
Is it because the name here is wrong, the name defined has 2 different names.

1 in the overview and 1 inside the APN configuration.
Does anybody how to make this work?

mobicontrol apn
a year ago
SOTI MobiControl
ANSWERS
ÖC
Ömercan C.
a year ago

Hello, we kept having problems with APN configurations. Ultimately the following article helped me. This approach works much better and is more reliable.

Article: https://discussions.soti.net/discussions/set-up-apn-mobicontrol-15-3

RS
Rafael Schäfer
a year ago

In general i would recommend to use the solution integrated in Mobicontrol instead of the OEM thing, because of being somehow more flexible and worked for us pretty well (except the one in the post from me Ömercan provided^^).

JM
Jesper M
a year ago

Did it work also with the latest version of mobicontrol?

RS
Rafael Schäfer
a year ago

We use 15.6.5 and for our APN settings we use, it works fine.

JM
Jesper M
a year ago

It also worked fine for me on 15.6.5 with the integrated mobicontrol setting.
But now on 2024 it does not :(

I am running a suppot case.

JM
Jesper M
a year ago

Just tried this, however it doesn't seem to work.
Does it work with the latest version of mobicontrol?

J
JJMOD@SOTI
a year ago

Hi Jesper M,

Thanks for posting on SOTI Pulse, Thanks Omercan & Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Can you confirm if you are still facing the issue?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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