Mobicontrol doesn't work

Hi, 

for some reason can't load the page:

https://s116001.mobicontrolcloud.com.mobicontrolcloud.com/MobiControl/oauth/authorize?client_id=1c1370707f224475bed1d06158e9e1aa&response_type=code&state=037354ee-1912-4734-8b3c-3822c22c70da&nosso=False&scope=admin

Can you please let me know how I can access Mobicontrol page. 

Thanks in advance, 

Alex

4 years ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody Diamond Contributor
4 years ago

Is it possible the licensing has lapsed on the environment? MobiControlcloud instances are subscription based and will be taken offline if not renewed. 

RC
Raymond Chan Diamond Contributor
4 years ago

For cloud MobiControl instance with Soti Identity SSO enabled, one should log in to Soti-Identity and then click the MobiControl instance icon inside SI-portal, rather than accessing directly using an URL possibly bookmarked in earlier access.

MD
Matt Dermody Diamond Contributor
4 years ago
A
ANKMOD@SOTI
4 years ago

Hello Alex

Greetings

Thanks for requesting an answer from SOTI !!

 I can see  that you are using Soti identity as single sign on  to login to Mobicontrol web console so kindly let us know if issue is resolved or you still having some issues in login to MobiControl Web console as i can see your all services are working fine.

Secondly ,  I believe you must have tried different browsers after clearing cache or in incognito mode and so if issue is still pending then kindly share screenshot of browser incase you are seeing any error message.

Regards