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i tried to schedule an email i added all the info needed but still the receiver email didn't receive anything
HI. We have a inhouse app on 3-400 Android devices that requires a certificate to be installed on each of them. I have managed to install it manually, but not sure if its possible to deploy it to all devices. When manually installing it, I needed to set a passcode on the device when installing, and disabling that passcode again after installation. All devices are not connected to internet, only local network, so they dont have a passcode configuered, and we dont want that either. if possible to install cert remotly on all devices, is it required to set a passcode in the same operation to have the certificate installed on the device? Anyone who can assist here please?
We want to disable logging into Apple ID on our devices to prevent them being bricked to an Apple ID when a user leaves. We install all of our apps using Mobi Control so it is not needed. Is this possible? Sue
Hi SOTI Dicussion I have issue My device client have been forgot password and I can not reset passcode because of SOTI Agent offline. who can help and have solution for next time when issue have again Device Samsung os 11 Device agent version 2024.1.3.1110 SOTI Server 15.3
I used to use the Alerts to alert me when a device that has been offline for a longer period comes back online, or when a device comes online that is in need of my immidiate attention. Now SOTI has shifted the alerts to Signal Policies, but that doesn't meet my needs since you can only apply this to groups. There surely is a way around that by making a separate group with all the same Profiles and Policies, and move the device there. But it would be more suitable for me when you can simply apply the Signal Policy to single devices too instead of just whole groups.
Hi all, Zebra TC77, Android 11SD cards are automatically disconnected. I didn't do any upgrade. It started on its own. What can it be? Thank you very much. BR Zdenek
Spent some time with our vendor on getting the scanner settings built using Velocity Console and it seems straight forward enough. However, when trying to test on a scanner I have mixed results in some times it appears to work, and others it fails completely. I've reached out to Velocity - but they are being resistive as I am unable to find / provide some account information. Best I've found - is we don't have a Wavelink / Velocity account manager. Is there a guide or other resource I can download to work with that will step me through building or updating the Velocity Project / Profile so that I can build the needed package(s) with MC Studio and then get deployed in SOTI?
Hello SOTI :) How can i activate "adaptive energy saving" for SAMSUNG Tablets per Script? Tablets are: SAMSUNG Galaxy Tab A8 (SM-X205) - Android 14 Best regardsAlex
Hello all, Somehow we managed to get a certificate that we wanted to have installed only for WiFi authentication to also be used for VPN and other applications. Of course, this creates problems, and we don't want that. If anyone has experience on this topic, any feedback would be appreciated. The certificate is installed through a WiFi profile and created in a template.
Hello Team, I have one application which is just closing as soon as I opened, then when I checked the install from unknown source is NOT ALLOWED. We have Feature Control where we already enabled the "Install from unknow source" I tried the below scripts: afw_set_permission_grant_state <BudleID> android.permission.REQUEST_INSTALL_PACKAGES allowafw_set_permission_grant_state <BudleID> android.permission.INSTALL_PACKAGES allowafw_set_permission_grant_state <BudleID> android.permission.RESTART_PACKAGES allow
Enabling this setting allows for my users to keep their productivity app opened when they answer the phone, so it will be easier to push the button to end the call while they are driving and their device is sitting in the cradle. They currently have to swipe down from the top to get to the phone activity and then end the call. I have tried this myself and the phone blacks in and out while i am trying to swipe down to get to the call. It is rather inconvenient for our drivers and having the in call session on the phone alleviates this issue. They can simply press the end button from there. will attach video and setting i changed manually to get this:
i want to add another windows admin user to mobicontrol administration utility. how can i achieve it
After scanning the enrollment QR code I get a message (User action pending) after clicking on the notyification I see Google Play account/account creation failed - trying again. It continues to fail. FYI, this is a QR code that I have used successfully on several of the same type of devices. I have not made any changes.
I'm creating a lock screen for a TC53 scanner and I want to add the camera. I used ADB to list all the packages but nothing I've found will launch the camera. This is the list of packages from ADB: package:com.google.android.providers.media.module package:com.google.android.overlay.modules.permissioncontroller.forframework package:com.zebra.overlay.touchConfigRROComet package:com.zebra.tethering.overlay package:com.zebra.zebravolumecontrol3 package:com.android.calllogbackup package:com.zebra.esim package:com.qualcomm.qti.lpa package:com.qualcomm.qti.cne package:com.zebra.AudioDesktopService package:com.android.dreams.phototable package:com.google.android.overlay.gmsconfig.comms package:com.zebra.zva.worryfreewificonfig package:com.android.providers.contacts package:com.symbol.osx.securestorage package:com.symbol.mxmf package:com.android.dreams.basic package:com.android.companiondevicemanager package:com.android.cts.priv.ctsshim package:com.google.android.calendar package:com.google.android.contacts package:com.android.providers.downloads package:com.symbol.csp.audiovoluimgr package:com.android.bluetoothmidiservice package:com.google.android.printservice.recommendation package:com.google.android.captiveportallogin package:com.zebra.lifeguardotamanager package:com.google.android.networkstack package:com.zebra.wfc.service package:com.android.keychain package:com.google.android.tag package:com.symbol.swcomponents package:com.zebra.files package:com.symbol.csp.audiomgr package:com.symbol.scanning.scanningframework package:com.qti.service.colorservice package:com.zebra.commontransportlayer package:com.google.android.apps.wellbeing package:com.qualcomm.qti.qms.service.connectionsecurity package:com.qualcomm.qti.confdialer package:com.qualcomm.qti.devicestatisticsservice package:com.android.shell package:com.google.android.ims package:com.android.settings.bluetooth.rro package:com.google.android.adservices.api package:com.zebra.bluetooth.settings package:com.android.inputdevices package:com.google.android.ondevicepersonalization.services package:com.qti.qualcomm.datastatusnotification package:com.android.bookmarkprovider package:com.qti.dpmserviceapp package:com.google.android.onetimeinitializer package:com.symbol.mxmf.proxyframework package:com.zebra.valueadd.rsmservice package:com.google.android.permissioncontroller package:com.symbol.projectmediaservice package:com.android.sharedstoragebackup package:com.android.imsserviceentitlement package:com.qualcomm.qti.uimGbaApp package:com.qualcomm.qti.ridemodeaudio package:com.android.providers.media package:com.android.providers.calendar package:com.android.providers.blockednumber package:com.google.android.documentsui package:vendor.qti.qesdk.sysservice package:com.symbol.datawedge package:com.qualcomm.qti.ims package:com.google.android.overlay.modules.documentsui package:com.google.android.keep package:com.android.proxyhandler package:com.qualcomm.qti.modemtestmode package:com.symbol.zebraeula package:com.google.android.overlay.modules.permissioncontroller package:com.android.managedprovisioning package:com.zebra.valueadd.keymappingservice package:com.google.android.gms.location.history package:com.google.android.gm package:com.android.carrierdefaultapp package:com.symbol.emdk.emdkservice package:com.android.backupconfirm package:com.google.android.apps.tachyon package:com.zebra.zdatafileio package:com.zebra.networkconnectionmgr package:com.android.nfc package:com.zebra.zkeymapper package:com.android.mtp package:com.google.android.gsf package:com.symbol.fusionsettings package:com.zebra.nfcbatteryswap package:com.zebra.devicemanager package:com.android.internal.display.cutout.emulation.double package:com.zebra.mdna.devicetrackercloud package:com.android.theme.font.notoserifsource package:com.qualcomm.qti.remoteSimlockAuth package:com.microsoft.teams package:com.qualcomm.qtil.aptxui package:com.qualcomm.qti.xrvd.service package:com.qualcomm.qti.xrcb package:com.zebra.touchpanelui package:com.zebra.dhcpoptionmgr package:com.android.systemui package:com.android.wallpapercropper package:com.zebra.batteryswapservice package:com.qualcomm.qti.services.secureui package:com.microsoft.skydrive package:com.google.android.dialer package:com.google.android.overlay.gmsconfig.geotz package:com.zebra.overlay.touchConfigRROGroot package:com.qualcomm.qti.uceShimService package:com.android.internal.systemui.navbar.gestural package:com.qti.xdivert package:com.qti.dcf package:com.google.mainline.adservices package:com.google.android.calculator package:com.zebra.zchargeled package:com.android.settings.intelligence package:com.symbol.dataanalytics.dca package:com.qualcomm.timeservice package:com.symbol.osx.threatdetectionservice package:com.qti.confuridialer package:com.symbol.dataanalytics package:com.google.android.overlay.gmsconfig.personalsafety package:com.qualcomm.wfd.service package:com.google.android.apps.wallpaper package:com.google.android.federatedcompute package:vendor.qti.imsrcs package:com.google.android.webview package:com.google.android.sdksandbox package:com.android.deskclock package:com.android.wallpaperbackup package:com.zebra.batteryswapnotification package:com.zebra.enrollmentmgr package:com.android.internal.systemui.navbar.threebutton package:com.android.egg package:com.android.localtransport package:com.symbol.rxloggerutility package:android package:com.qualcomm.qtil.aptxals package:com.google.android.overlay.modules.modulemetadata.forframework package:com.symbol.WakeupSources package:com.qualcomm.qti.dynamicddsservice package:com.symbol.vod package:com.android.wifi.resources.overlay.yupik_iot package:com.zebra.location package:com.google.android.packageinstaller package:com.android.se package:com.displaylink.desktop.oem package:com.android.pacprocessor package:com.zebra.showcaseapp package:com.symbol.zebrafolders package:com.qualcomm.embms package:com.google.android.safetycenter.resources package:com.google.android.apps.youtube.music package:com.symbol.service package:com.zebra.overlay.touchConfigRROGoose package:com.android.internal.display.cutout.emulation.hole package:com.android.settings package:com.android.bips package:com.zebra.timecacher package:com.google.android.partnersetup package:com.symbol.ntp package:com.android.internal.systemui.navbar.gestural_narrow_back package:com.android.internal.display.cutout.emulation.tall package:com.google.android.networkstack.tethering package:com.android.cameraextensions package:com.zebra.securestoragemanager package:com.symbol.osx.appinstallerservice package:net.soti.mobicontrol.androidwork package:com.zebra.osx.powermenu package:com.android.carrierconfig package:com.symbol.fusionservice package:com.android.internal.systemui.navbar.gestural_wide_back package:com.symbol.ledbrightness package:com.android.inputmethod.latin package:com.symbol.wakeupsourcesui package:com.zebra.licenseuiapp package:com.google.android.videos package:com.google.android.ext.shared package:com.zebra.valueadd.enfc package:com.zebra.overlay.roundedsq package:com.google.android.feedback package:com.symbol.zremotekey package:com.zebra.beaconconfigservice package:com.zebra.phone.common package:org.codeaurora.ims package:com.zebra.seclockscreen package:com.symbol.osx.rootdetection package:com.android.remoteprovisioner package:com.android.chrome package:android.overlay.common package:com.zebra.smartmu.service package:com.google.android.apps.maps package:com.zebra.keyeventservice package:com.zebra.greenmode package:com.android.musicfx package:com.zebra.wwan package:com.symbol.mxmf.csp.analyticsmgr package:com.google.android.inputmethod.latin package:com.android.smspush package:com.google.android.marvin.talkback package:vendor.qti.hardware.cacert.server package:com.zebra.zva.wificonfig package:com.zebra.backio package:com.zebra.valueadd.batterymgr package:com.android.providers.downloads.ui package:com.qualcomm.qti.performancemode package:com.android.ons package:com.android.intentresolver package:com.google.android.apps.docs package:com.symbol.zcam package:com.google.android.nearby.halfsheet package:com.android.dialer package:com.zebra.oeminfo package:com.android.certinstaller package:com.zebra.bluetoothsystem package:com.google.android.setupwizard package:com.android.wifi.resources package:com.android.wifi.dialog package:com.qualcomm.qti.notificationservice package:com.google.android.apps.restore package:com.qti.snapdragon.qdcm_ff package:com.qualcomm.qti.powersavemode package:com.android.providers.telephony package:com.android.wallpaper.livepicker package:com.android.systemui.overlay.common package:com.zebra.zvahelper package:com.qualcomm.qti.poweroffalarm package:com.android.internal.display.cutout.emulation.waterfall package:com.symbol.ethernetsettings package:com.quicinc.voice.activation package:com.android.cellbroadcast.overlay package:com.android.settings.overlay.wlan package:com.zebra.zebracontentprovider package:com.android.providers.settings package:vendor.qti.iwlan package:com.android.phone package:com.google.android.overlay.modules.ext.services package:com.zebra.overlay.touchConfigRROSrv package:com.zebra.displayservice package:com.android.internal.systemui.navbar.gestural_extra_wide_back package:com.zebra.smartmu.app package:com.android.traceur package:com.zebra.valueadd.adminconfig package:com.android.contacts package:com.qualcomm.qti.services.systemhelper package:com.zebra.server package:com.symbol.rxlogger package:com.zebra.regulatory package:com.android.location.fused package:com.android.vpndialogs package:com.android.uwb.resources package:com.android.cellbroadcastreceiver package:com.google.android.overlay.gmsconfig.photos package:com.google.android.tts package:com.google.android.googlequicksearchbox package:com.google.android.modulemetadata package:com.android.settings.overlay.common package:com.android.wifi.resources.overlay.common package:com.qualcomm.qtil.btdsda package:com.symbol.zebravolumecontrol package:com.android.powermenu package:com.zebra.smartmu.wfwsupportservice package:com.android.htmlviewer package:com.android.vending package:com.google.android.ext.services package:com.zebra.licensemgrservice package:com.google.android.configupdater package:com.google.android.overlay.modules.captiveportallogin.forframework package:com.zebra.zebraaudiopowermanager package:android.qvaoverlay.common package:android.overlay.target package:com.zebra.popupcontrol package:com.symbol.batterymanager package:com.qti.qcc package:com.google.android.apps.turbo package:com.android.wifi.resources.overlay.lahaina package:com.zebra.mdna.els package:com.google.android.gms.supervision package:com.google.android.overlay.gmsconfig.gsa package:com.symbol.fota package:com.android.providers.userdictionary package:com.android.launcher3 package:com.google.android.overlay.gmsconfig.common package:com.android.cts.ctsshim package:com.google.android.apps.photos package:com.android.bluetooth package:com.qualcomm.qti.workloadclassifier package:com.symbol.dd package:com.symbol.osx.osxprovisionservice package:com.android.internal.display.cutout.emulation.corner package:com.google.android.gms package:com.android.storagemanager package:com.zebra.persistencedataservice package:com.zebra.zebradna package:com.zebra.enterprisenfcsettings package:com.zebra.zcm package:com.zebra.phone package:com.zebra.bluetooth package:com.android.printspooler package:com.symbol.cu package:com.zebra.ethtracker package:com.qualcomm.qti.seccamservice package:com.qualcomm.qti.uim package:com.symbol.tool.stagenow package:com.android.providers.partnerbookmarks package:com.android.soundpicker package:com.zebra.datacapturevision package:com.google.mainline.telemetry package:com.symbol.scannerfirmwareupdate package:com.okta.android.auth package:com.android.dynsystem package:com.microsoft.windowsintune.companyportal package:com.symbol.fusionlogger package:com.symbol.dataanalytics.systemhelper package:com.android.hotspot2.osulogin package:com.google.android.connectivity.resources package:com.google.android.youtube package:com.android.externalstorage package:com.zebra.eventinjectionservice package:com.android.server.telecom package:com.symbol.osx.proxyframework package:com.zebra.valueadd.touchservice package:com.qualcomm.qtil.aptxacu
Hey guys, we have a problem an no idea what's the reason... I cofigured an enrollment policy for android devices. This policy is made for Legamaster android TVs. With our first order of this TVs (android 11) everything works fine. The devices were enrolled with type "work managed". With our second order (newer Type of TVs with android 13), every device I try to enroll with the same policy, will be enrolled as "work profile". We can't use the TVs with a work profile because we need a lockdown there. Have anyone any idea how I can solve that issue? Tank you and best regards!
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