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Devices are being kitted for a new deployment and are powered down and shelved after kitting is complete. When the devices are coming on line some of them are showing inaccurate time reported in the logs. Is there a way to automate the time zone settings to enable these 2 settings as we already have a number of devices that have been completed.
I cannot access the folders/files from %sdcard%\sdcard\android\data\ on Zebra ET45 tablets I need to upload a config file inside another aplication folder, need to do this to 400+ devices so doin it using Soti is the only practical solution I read here that Zebra devices has hidden MANAGE EXTERNAL STORAGE permission (https://discussions.soti.net/discussions/impact-of-android-11-scoped-storage-restrictions-on-android-agent) But for our devices it dosent seem to work I have opened a ticket with support for more than a month now but with no resolution in sight Anyone else encountered this problem?
Hi,I have a large volume of Samsung Galaxy A14 devices to enroll.I need the display screen time out to be changed to 30 minutes as this enables us to remote to a device without the device locking on us.Before the holiday break I was using this script to change the time;writesecuresetting –sys screen_off_timeout 120000It was working with no issues however today when I try to use the script the device does not update the time. Unsure if I am doing something different or if something has changed.OS 13 Agent 2024.0.1.1056 OEM Version TP1A.220624.014.A146PXXS5BWK1 Personalized Name Galaxy A14 5G
HI SOTI Community I have use case that i want to send script (javascript) to all device as profile for end user input text to file. so, i do this 1. built pcg file with javascript file (file.js) 2. add pcg file to profile 3. assign to clients but script not working how to do or have another solution. this script #!/usr/bin/env js inputStore(); function inputStore() { mobicontrol.message.createTextPromptDialog('รหัสร้าน 5 หลักของคุณคือ?') .withCallback(onConfirm).show(); } function onConfirm(result) { var storeId = result.inputText; if (isValidStoreId(storeId)) { var stl = storeId.length; var mcsetupFile = new mobicontrol.io.File('/sdcard/Documents/mcsetup.ini'); if (mcsetupFile.exists) { var data = mcsetupFile.readText(); var keyText = "StoreID="; var ktl = keyText.length; var idx = data.indexOf(keyText); var oldStoreId = data.substring((idx + ktl), idx + ktl + stl); var offset = stl; if (!isValidStoreId(oldStoreId)) { offset = 0; } var result = data.substring(0, idx + ktl) + storeId + data.substring(idx + ktl + offset); mcsetupFile.writeText(result); } } else { mobicontrol.message.createInfoDialog('Invalid store:'+storeId).show(); inputStore(); //repeat input //mobicontrol.log.info('Invalid store:' + storeId); } } function isValidStoreId(storeId) { return ((typeof storeId === 'string' && !isNaN(storeId)) && storeId.length == 5)}; My server version Version: 15.3.3.1065
Hi, I have looked through the REST API docs and can't see a way to create File Sync Policies. Is this something that is going to be added? Thanks
I have problem I have custom attribute in Store but i have problem is my user can not search because of custom attribute not show to selected but in Role admin can find this name of custom attribute my role found But other user cannot found Server Version: 15.3.3.1065
Phone app package ID name: com.samsung.android.dialer: when pressing the phone app it opens but when dialing the number it does not do anything. Tried this in admin mode and it dials out just fine. Ran the Identify_Activity script in admin mode while dialing out and got this package ID name: com.samsung.android.incallui/com.android.incallui.call.InCallActivity Tried adding this to the lockdown template for phone Launch:// and got the MC error: No activity found: when I press the phone button. I ended up switching the lockdown back to Activity Suppression but now I cannot use my recents button which is only available with Native Lockdown. How can I get my Dialer app to work with Native Lockdown template applied?
Chrome Browser Cloud Management Manage Chrome browser from a single, cloud-based Admin console, across all your Microsoft Windows, Apple Mac, Linux, iOS, and Android devices at no additional cost. Enforce 100+ Chrome policies for all users who open Chrome browser on a managed device. These are the same policies that can be managed with on-premise tools like Windows Group Policy. Users don't have to sign in or have Google Accounts to receive policies. Block suspicious extensions across your organization and do other common IT tasks. View reports on Chrome browsers deployed across your organization, including each browser's current version, installed apps and extensions, and enforced policies. Setup steps Sign up for Chrome Browser Cloud Management Enroll cloud-managed Chrome browsers Enable Chrome browser reporting Set policies for enrolled browsers Requirements Chrome browser for Windows, Mac, Linux, Android, and iOS platforms. Chrome Browser Cloud Management maintains compatibility with the most recent 12 versions of Chrome browser. Ensure that Chrome components, such as Google Update, are not modified or disabled. Chrome installations that are not using the default configuration will not be supported, as this could lead to unexpected behavior. Full Chrome Enterprise and Education can be found here: Link-to-Google Enrollment Chrome Browser in SOTI Mobicontrol Android:Step 1: Generate the enrollment token In your Google Admin console (at admin.google.com). Generate an enrollment token. See Generate enrollment token. Copy the token to use in step 2. Step 2: Assign the enrollment token to Chrome browser Sign in to the SOTI Mobicontrol console. At the top left, click the Menu icon and select Policies. At the top right, click New App policy. Select AndroidAndroid Enterprise. Name the policy. Click the Apps tab. Click the + button to go to the apps table. Check the box next to Chrome. Click the gear icon next to Chrome. In the navigation menu, click Managed App Config. Toggle the button to turn on a managed app configuration. Search for the Enrollment token policy in the list. Enter the token generated in step 1. Click Save. Click Add. Click Save and assign. Choose the assignment policy you want and click Assign IOS: In your Google Admin console (at admin.google.com). Go to Menu Devices > Chrome > Managed browsers. If you signed up for Chrome Browser Cloud Management, go to Menu Chrome browser > Managed browsers. (Optional) On the left, select the top-level organization. Or, select the organizational unit where you want to generate a token that will enroll browsers directly to that specific organizational unit. For information, see Add an organization unit. At the top, click Enroll.Note: If this is your first browser enrollment, you are prompted to accept the Chrome Browser Cloud Management Terms of Service. Under Downloads, click Appconfig File. The downloaded XML file contains the enrollment token. Click Done. Sign in to your SOTI Mobicontrol Upload the XML file to the app at the Application Policy. Push the profile to iOS devices. It might take up to 24 hours for data about enrolled browsers and the browser reporting information to be updated in the Admin console! Windows: Powershell Script:$token = "ENROLLMENT_TOKEN" try{$path = 'HKLM:\SOFTWARE\Policies\Google'if(-not (Test-Path $path)){$status = New-Item -Path 'HKLM:\SOFTWARE\Policies' -Name 'Google'}$path = 'HKLM:\SOFTWARE\Policies\Google\Chrome'if(-not (Test-Path $path)){$status = New-Item -Path 'HKLM:\SOFTWARE\Policies\Google' -Name 'Chrome'}$status = Set-ItemProperty -Path $path -Name "CloudManagementEnrollmentToken" -Value $tokenWrite-Host "Execution successfully completed"}catch{Write-Output $_.Exception.Message}
Hello,Is it possible to use Azure AD to unlock the device?
Hi everyone, We're trying to avoid users can install and run some other Apps different than the deployed ones. We know App Run Control and Whitelist, but cannot create manually a Whitelist for every policy we create and assign, there's too many. Is there any way to create a dynamic App whilelist containing all the deployed Apps in a device? Thank you very much in advance.
I tried to install soti mobicontrol on an on-premise server on a local network and I added collect location data on the Windows device but the collect data didn't work. Is it true that collecting location data cannot work on a local network without internet access?
Hi SOTI i have some case and i want to Block / Disabled File transfer between Device via Bluetooth / NFC Condition 1. i have Bluetooth device to connected with android smartphone like Printer bluetooth 2. i not use Lockdown mode , i want to use setting only 3. i want to disable file transfer between device 4. if not have config please provide script to do this information 1. MObocontrol version /v15.3 2. Agent version 2024.0.2 Build 1131 3. Android version 9+
Hi everyone, We have 2 Gmail account on Android devices. First one is the automaticly created when Work Managed profile is installed to the device during the enrollment process. The other Gmail account is for Contacts and WhatsApp backup purposes. From the first one (automatic), users can only install the managed Apps we deploy for them using MobiControl. From the other one (manual), users can install every App they wanted to, but this is something we must cut off right away. Is it possible and how we can avoid the user to install any additional App apart from the managed ones on their devices? Thank you very much in advance.
Hello! I am looking for a method of downgrading from Android 10 to Android 9.I have downloaded the HON660-P-88.00.22-(0214).zip (1.6GB) file from honeywell.Issue: When creating a file sync and attempting to upload the .zip it errors out.Created a package and when uploading the package into mobicontrol another error out. I think it might be caused due to size of file?The goal is to standardize our Honeywell endpoints to only run on Android 9. any insight is most welcomed!
Hi everyone. I'm looking for a solution to kill an application when a device is charging. I found an documentation about using the Agent API in Lockdown ( https://www.soti.net/mc/help/v2024.0/en/console/configurations/profiles/configurations/categories/restrictions/tutorial_JS_lockdown_screen.html?hl=using%2Candroid%2Cagent%2Cjavascript%2Cfrom%2Clockdown%2Cscreen) but i'm not an developer and i do not get it to work. Someone has an idea?
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