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Hi SOTI Dicussion I have issue My device client have been forgot password and I can not reset passcode because of SOTI Agent offline. who can help and have solution for next time when issue have again Device Samsung os 11 Device agent version 2024.1.3.1110 SOTI Server 15.3
Hi all, Zebra TC77, Android 11SD cards are automatically disconnected. I didn't do any upgrade. It started on its own. What can it be? Thank you very much. BR Zdenek
I'm creating a lock screen for a TC53 scanner and I want to add the camera. I used ADB to list all the packages but nothing I've found will launch the camera. This is the list of packages from ADB: package:com.google.android.providers.media.module package:com.google.android.overlay.modules.permissioncontroller.forframework package:com.zebra.overlay.touchConfigRROComet package:com.zebra.tethering.overlay package:com.zebra.zebravolumecontrol3 package:com.android.calllogbackup package:com.zebra.esim package:com.qualcomm.qti.lpa package:com.qualcomm.qti.cne package:com.zebra.AudioDesktopService package:com.android.dreams.phototable package:com.google.android.overlay.gmsconfig.comms package:com.zebra.zva.worryfreewificonfig package:com.android.providers.contacts package:com.symbol.osx.securestorage package:com.symbol.mxmf package:com.android.dreams.basic package:com.android.companiondevicemanager package:com.android.cts.priv.ctsshim package:com.google.android.calendar package:com.google.android.contacts package:com.android.providers.downloads package:com.symbol.csp.audiovoluimgr package:com.android.bluetoothmidiservice package:com.google.android.printservice.recommendation package:com.google.android.captiveportallogin package:com.zebra.lifeguardotamanager package:com.google.android.networkstack package:com.zebra.wfc.service package:com.android.keychain package:com.google.android.tag package:com.symbol.swcomponents package:com.zebra.files package:com.symbol.csp.audiomgr package:com.symbol.scanning.scanningframework package:com.qti.service.colorservice package:com.zebra.commontransportlayer package:com.google.android.apps.wellbeing package:com.qualcomm.qti.qms.service.connectionsecurity package:com.qualcomm.qti.confdialer package:com.qualcomm.qti.devicestatisticsservice package:com.android.shell package:com.google.android.ims package:com.android.settings.bluetooth.rro package:com.google.android.adservices.api package:com.zebra.bluetooth.settings package:com.android.inputdevices package:com.google.android.ondevicepersonalization.services package:com.qti.qualcomm.datastatusnotification package:com.android.bookmarkprovider package:com.qti.dpmserviceapp package:com.google.android.onetimeinitializer package:com.symbol.mxmf.proxyframework package:com.zebra.valueadd.rsmservice package:com.google.android.permissioncontroller package:com.symbol.projectmediaservice package:com.android.sharedstoragebackup package:com.android.imsserviceentitlement package:com.qualcomm.qti.uimGbaApp package:com.qualcomm.qti.ridemodeaudio package:com.android.providers.media package:com.android.providers.calendar package:com.android.providers.blockednumber package:com.google.android.documentsui package:vendor.qti.qesdk.sysservice package:com.symbol.datawedge package:com.qualcomm.qti.ims package:com.google.android.overlay.modules.documentsui package:com.google.android.keep package:com.android.proxyhandler package:com.qualcomm.qti.modemtestmode package:com.symbol.zebraeula package:com.google.android.overlay.modules.permissioncontroller package:com.android.managedprovisioning package:com.zebra.valueadd.keymappingservice package:com.google.android.gms.location.history package:com.google.android.gm package:com.android.carrierdefaultapp package:com.symbol.emdk.emdkservice package:com.android.backupconfirm package:com.google.android.apps.tachyon package:com.zebra.zdatafileio package:com.zebra.networkconnectionmgr package:com.android.nfc package:com.zebra.zkeymapper package:com.android.mtp package:com.google.android.gsf package:com.symbol.fusionsettings package:com.zebra.nfcbatteryswap package:com.zebra.devicemanager package:com.android.internal.display.cutout.emulation.double package:com.zebra.mdna.devicetrackercloud package:com.android.theme.font.notoserifsource package:com.qualcomm.qti.remoteSimlockAuth package:com.microsoft.teams package:com.qualcomm.qtil.aptxui package:com.qualcomm.qti.xrvd.service package:com.qualcomm.qti.xrcb package:com.zebra.touchpanelui package:com.zebra.dhcpoptionmgr package:com.android.systemui package:com.android.wallpapercropper package:com.zebra.batteryswapservice package:com.qualcomm.qti.services.secureui package:com.microsoft.skydrive package:com.google.android.dialer package:com.google.android.overlay.gmsconfig.geotz package:com.zebra.overlay.touchConfigRROGroot package:com.qualcomm.qti.uceShimService package:com.android.internal.systemui.navbar.gestural package:com.qti.xdivert package:com.qti.dcf package:com.google.mainline.adservices package:com.google.android.calculator package:com.zebra.zchargeled package:com.android.settings.intelligence package:com.symbol.dataanalytics.dca package:com.qualcomm.timeservice package:com.symbol.osx.threatdetectionservice package:com.qti.confuridialer package:com.symbol.dataanalytics package:com.google.android.overlay.gmsconfig.personalsafety package:com.qualcomm.wfd.service package:com.google.android.apps.wallpaper package:com.google.android.federatedcompute package:vendor.qti.imsrcs package:com.google.android.webview package:com.google.android.sdksandbox package:com.android.deskclock package:com.android.wallpaperbackup package:com.zebra.batteryswapnotification package:com.zebra.enrollmentmgr package:com.android.internal.systemui.navbar.threebutton package:com.android.egg package:com.android.localtransport package:com.symbol.rxloggerutility package:android package:com.qualcomm.qtil.aptxals package:com.google.android.overlay.modules.modulemetadata.forframework package:com.symbol.WakeupSources package:com.qualcomm.qti.dynamicddsservice package:com.symbol.vod package:com.android.wifi.resources.overlay.yupik_iot package:com.zebra.location package:com.google.android.packageinstaller package:com.android.se package:com.displaylink.desktop.oem package:com.android.pacprocessor package:com.zebra.showcaseapp package:com.symbol.zebrafolders package:com.qualcomm.embms package:com.google.android.safetycenter.resources package:com.google.android.apps.youtube.music package:com.symbol.service package:com.zebra.overlay.touchConfigRROGoose package:com.android.internal.display.cutout.emulation.hole package:com.android.settings package:com.android.bips package:com.zebra.timecacher package:com.google.android.partnersetup package:com.symbol.ntp package:com.android.internal.systemui.navbar.gestural_narrow_back package:com.android.internal.display.cutout.emulation.tall package:com.google.android.networkstack.tethering package:com.android.cameraextensions package:com.zebra.securestoragemanager package:com.symbol.osx.appinstallerservice package:net.soti.mobicontrol.androidwork package:com.zebra.osx.powermenu package:com.android.carrierconfig package:com.symbol.fusionservice package:com.android.internal.systemui.navbar.gestural_wide_back package:com.symbol.ledbrightness package:com.android.inputmethod.latin package:com.symbol.wakeupsourcesui package:com.zebra.licenseuiapp package:com.google.android.videos package:com.google.android.ext.shared package:com.zebra.valueadd.enfc package:com.zebra.overlay.roundedsq package:com.google.android.feedback package:com.symbol.zremotekey package:com.zebra.beaconconfigservice package:com.zebra.phone.common package:org.codeaurora.ims package:com.zebra.seclockscreen package:com.symbol.osx.rootdetection package:com.android.remoteprovisioner package:com.android.chrome package:android.overlay.common package:com.zebra.smartmu.service package:com.google.android.apps.maps package:com.zebra.keyeventservice package:com.zebra.greenmode package:com.android.musicfx package:com.zebra.wwan package:com.symbol.mxmf.csp.analyticsmgr package:com.google.android.inputmethod.latin package:com.android.smspush package:com.google.android.marvin.talkback package:vendor.qti.hardware.cacert.server package:com.zebra.zva.wificonfig package:com.zebra.backio package:com.zebra.valueadd.batterymgr package:com.android.providers.downloads.ui package:com.qualcomm.qti.performancemode package:com.android.ons package:com.android.intentresolver package:com.google.android.apps.docs package:com.symbol.zcam package:com.google.android.nearby.halfsheet package:com.android.dialer package:com.zebra.oeminfo package:com.android.certinstaller package:com.zebra.bluetoothsystem package:com.google.android.setupwizard package:com.android.wifi.resources package:com.android.wifi.dialog package:com.qualcomm.qti.notificationservice package:com.google.android.apps.restore package:com.qti.snapdragon.qdcm_ff package:com.qualcomm.qti.powersavemode package:com.android.providers.telephony package:com.android.wallpaper.livepicker package:com.android.systemui.overlay.common package:com.zebra.zvahelper package:com.qualcomm.qti.poweroffalarm package:com.android.internal.display.cutout.emulation.waterfall package:com.symbol.ethernetsettings package:com.quicinc.voice.activation package:com.android.cellbroadcast.overlay package:com.android.settings.overlay.wlan package:com.zebra.zebracontentprovider package:com.android.providers.settings package:vendor.qti.iwlan package:com.android.phone package:com.google.android.overlay.modules.ext.services package:com.zebra.overlay.touchConfigRROSrv package:com.zebra.displayservice package:com.android.internal.systemui.navbar.gestural_extra_wide_back package:com.zebra.smartmu.app package:com.android.traceur package:com.zebra.valueadd.adminconfig package:com.android.contacts package:com.qualcomm.qti.services.systemhelper package:com.zebra.server package:com.symbol.rxlogger package:com.zebra.regulatory package:com.android.location.fused package:com.android.vpndialogs package:com.android.uwb.resources package:com.android.cellbroadcastreceiver package:com.google.android.overlay.gmsconfig.photos package:com.google.android.tts package:com.google.android.googlequicksearchbox package:com.google.android.modulemetadata package:com.android.settings.overlay.common package:com.android.wifi.resources.overlay.common package:com.qualcomm.qtil.btdsda package:com.symbol.zebravolumecontrol package:com.android.powermenu package:com.zebra.smartmu.wfwsupportservice package:com.android.htmlviewer package:com.android.vending package:com.google.android.ext.services package:com.zebra.licensemgrservice package:com.google.android.configupdater package:com.google.android.overlay.modules.captiveportallogin.forframework package:com.zebra.zebraaudiopowermanager package:android.qvaoverlay.common package:android.overlay.target package:com.zebra.popupcontrol package:com.symbol.batterymanager package:com.qti.qcc package:com.google.android.apps.turbo package:com.android.wifi.resources.overlay.lahaina package:com.zebra.mdna.els package:com.google.android.gms.supervision package:com.google.android.overlay.gmsconfig.gsa package:com.symbol.fota package:com.android.providers.userdictionary package:com.android.launcher3 package:com.google.android.overlay.gmsconfig.common package:com.android.cts.ctsshim package:com.google.android.apps.photos package:com.android.bluetooth package:com.qualcomm.qti.workloadclassifier package:com.symbol.dd package:com.symbol.osx.osxprovisionservice package:com.android.internal.display.cutout.emulation.corner package:com.google.android.gms package:com.android.storagemanager package:com.zebra.persistencedataservice package:com.zebra.zebradna package:com.zebra.enterprisenfcsettings package:com.zebra.zcm package:com.zebra.phone package:com.zebra.bluetooth package:com.android.printspooler package:com.symbol.cu package:com.zebra.ethtracker package:com.qualcomm.qti.seccamservice package:com.qualcomm.qti.uim package:com.symbol.tool.stagenow package:com.android.providers.partnerbookmarks package:com.android.soundpicker package:com.zebra.datacapturevision package:com.google.mainline.telemetry package:com.symbol.scannerfirmwareupdate package:com.okta.android.auth package:com.android.dynsystem package:com.microsoft.windowsintune.companyportal package:com.symbol.fusionlogger package:com.symbol.dataanalytics.systemhelper package:com.android.hotspot2.osulogin package:com.google.android.connectivity.resources package:com.google.android.youtube package:com.android.externalstorage package:com.zebra.eventinjectionservice package:com.android.server.telecom package:com.symbol.osx.proxyframework package:com.zebra.valueadd.touchservice package:com.qualcomm.qtil.aptxacu
Hey guys, we have a problem an no idea what's the reason... I cofigured an enrollment policy for android devices. This policy is made for Legamaster android TVs. With our first order of this TVs (android 11) everything works fine. The devices were enrolled with type "work managed". With our second order (newer Type of TVs with android 13), every device I try to enroll with the same policy, will be enrolled as "work profile". We can't use the TVs with a work profile because we need a lockdown there. Have anyone any idea how I can solve that issue? Tank you and best regards!
New to the Android side of Soti deployment Have 600+ windows device but only 10 android units. a couple of the units I can remote in without the device users consent and others require the user to press the cast. I need to be able to controll the unit without the click though of the user.
Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcutDoes anyone have any ideas on how to do this? I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to doSince we have several different locations we want to list a contact number to our Administrators in order to be able to support
Hello everyone,we use various file sync rules in our company.To do this, we use server-side shares that are then shared with certain people in order to update files to be synchronized here, etc.If I authorize “Everyone” to the share, then my rule works. If I authorize the service account of our MobiControl server instead, it no longer works.The internal default is not to authorize a share for “Everyone”. It would therefore be great to know what the authorization of the share must look like so that our devices can upload and download files there.
Hello everyone, a few months ago, I tested upgrading from Android 8.1 to Android 11 (11-42-18.00-RG-U00-STD-HEL-04). Everything went perfectly well and I was able to update a few terminals in production. Today I've done the same update on other devices, and I'm getting an error that's never appeared before: Google Play Services keeps crashing. I've read this topic: https://discussions.soti.net/thread/zebra-tc52-android-11-os-11-42-18-mx-13-2-0-3-google-play-services-stops-every-10-sec-with-a-warning-on-screen. But nothing it says works: the Play Store version is the latest available: 40.9.28-29. I still tried to uninstall the Play Store updates and reinstall them, without success. What's strange is that the terminals I updated a few months ago have no problems at all. The only difference I've noticed is the SOTI agent version: 2024.1.2.1105 on those that are working properly and 2024.1.3.1110 on those that aren't. Any ideas? Thanks in advance!
I have Custom Data and i want to set into device name , Can I?
I have case for open App and execute App by start app and then send enter key for execute application but I have not found script to do that , please advise me for this case
i have use case that I have android tablet about 10000 items by each every tablet have own ipaddress and i have ini file to save tablet number, i want to set static ipaddress for every tablet example tablet 1 id 0001 static ip address is 111.100.101.111 tablet 2 id 0001 static ip address is 111.100.102.111 tablet 3 id 0001 static ip address is 111.100.103.111 tablet 4 id 0001 static ip address is 111.100.104.111 tablet 5 id 0001 static ip address is 111.100.105.111 how to do that with javascript
How do I clear the IP, MAC, and Serial numbers from the display in lockdown mode?
Hello, I'm validating the Android 13 version on our CC610 10” terminals.The Android 13 version includes a list of applications in the navigation bar. I want to delete it, is it possible? I've tried to remove it with the UiMgr NavigationBarUsage feature without success, it only removes the Back, Man, Recent App navigation buttons.Can you please help me ? Any idea ?
Our IT is looking into migrating the WiFi we use our mobile devices to a cluster SSID, in which the devices will connect to a specific SSID base on MAC address rule filter. We are having issue to enroll devices, with the QRcode method using the cluster network; the device is never able to connect to WiFi. My assumption is that this happens because the A11+ devices have MAC randomizer as default. Has anyone faced similar issue, or has a similar network setup? Is there a way to disable MAC randomizer without start regular Android setup? We are using Zebra TC77s devices and are on Mobicontrol 2024.0.1.1020 (on premises).
Hi all, I'm currently using the GoogleMobiControl-2024.1.1.1125 agent from MobiControl Device Agent Downloads | SOTI Docs to enroll our Zebra devices. My question ist, how to update via webUI? When I press Update Agent, nothing happens.Under global settings I see a complete different agent version: Zebra => Device Agents => Version 15.2.0.1025.To update the agent via profile is not a problem but I'd like to use the sheduled update function from the webUI. thanks in advance
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