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Hi We have problem with Android Enterprise. The command execute_shell is not working anymore. Device: Zebra TC75x OS: Android 7.1.2 We need this to set the enterprisehomescreen.xml for EHS. execute_shell chmod 777 /enterprise/usr/enterprisehomescreen.xml Is there another way to use chmod? Best regards Markus
Hi We want to enroll Android for Work (Andoid Enterprise) Devices with the QR Code at the initial Setup of a Device. How can i generate the QR Code? I found nothing in the documentation. For example for AirWatch it looks like this: { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.airwatch.androidagent/com.airwatch.agent.DeviceAdministratorReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "6kyqxDOjgS30jvQuzh4uvHPk-0bmAD-1QU7vtW7i_o8=\n", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://awagent.com/mobileenrollment/airwatchagent.apk", "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": false, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "serverurl": "Server URL", "gid": "Group ID", "un":"Username", "pw":"Password" } }Best regardsMarkus
Hi all. Having an issue when Mobicontrol first loads the lockdown screen on our devices (TC70 and MC9290). The screen flashes 3-4 times, kind of seems like its pushing down something in the background. Even if a user opens up an app as soon as Mobi loads up, while they are in the app, it pushes the users back to the lockdown screen. This causes a major issue when users are signing into web based apps as it makes them re-sign into whatever they were using everytime. Any thoughts? Thanks!
we are trying to switch over from the webroot browser to the SOTI Surf browser. It is installed on the tablet (Samsung Tab 2 4.1.2OS). I have created a separate profile adding the soti surf app in Mobi Control. When you try and access Surf it opens and immediately closes.
Hi all. We are running varios Android version on Zebra MC9290 and TC70. We keep getting a pop up on the bottom of the lockdown screen saying, "Server Policies restrict use of Wi-Fi profiles not meeting required security level." Also, this pop up shows about 3-4 times. If a user is in an app, it kicks them back to the lockdown screen evertime the pop up shows up. Any ideas on what could be causing this or how to fix this?
Hey Guy's, anyone an Idea how I can set the Device Proxy (Auto PAC URL) on an Android Work Device? Unfortunately the common script command "setwifiproxy" ist not working on the TC20 anymore.... Stage Now is not an Option, cause I'm using 802.11x with Certificates delivered by Soti Certificate Template and Soti itself has no Proxy-Config within the Wifi-Profile. Hope anyone can help me or facing the same issue... Thanks
Hi I've just updated our environment to the version 14.1.3.1587. This version has the Andoid Plus Agent 13.5.0 1327 included. A newer Android Agent is available on soti.net/oem. Is there a way to update the Agent to the newest Version in the Database? Best regards Markus
Hi, can anyone explain me the "writeprivateprofstring" for Android Plus devices? I'm using MobiControl "14.1.3". I don't undestand the help: https://www.soti.net/mc/help/v14.1/en/scriptcmds/gsrindex.html?gsrid=reference/writeprivateprofstring.html How can I read the value from my device? Where can I find the pbd.ini on my Android device? What I have tried: "writeprivateprofstring isAllowed "Zebra Technologies" "MC18N0" "Yes" It looks like the command works but I don't know how to read the value
I want to implement Custom Data for profile deployment filtering on my Zebra TC51 devices running Andorid 6.0.1 Is there a easy way to change the value of a section inside a .ini file?
Hi all, We have 500+ Android devices, and are looking at rolling out a lockdown profile. However, we want to restrict the users from accessing settings. Ideally they will need to be able to change an enforced password. I managed to create a change password icon on the lockdown screen, but it doens't require the user to enter their current password. Therefore anyone could change the device password whilst it is unlocked. Is there any way to require user to enter their current password before changing it? Otherwise they will need to call my team - get them to remotely disable the password, or change it to whatever the user requests. Many thanks in advance, Seb
Greetings, We have an agency that is using the XPlore iX101D1 (XSlate D10) tablet for their fleet and for some reason even though in their profile in the Lockdown configuration we have all 3 Status Bar items checked (Disable Status Bar Expansion, Disable Settings Changes, Hide Status Bar), the status bar is still visible. Also, in the lock screen, the status bar can even be pulled down by the user. Before entering in a support ticket, I wanted to see if anyone else had this issue and if there was a resolution to it. The Android OS version is 5.1 and the Agent version is Xplore 13.3.3.1010 (Android+). Thanks, Craig Prusansky
I have a problem with one of my Zebra TC51 Android+ devices. (non GMS) It just got send back to me after being in repair. The repair centre installed Android version 7.1.2. Unfortunately we cant guarantee it yet, that our application on these devices is compatible with Andoird Nougat so I had to downgrade the OS to Version 6.0.1. Before proceeding with the OS downgrade I played around with StageNow to get the MobiControl device agent back on the device. After installation of the agent the device got added to MobiControl as a completely new one and the "original" device is still offline. The device had a cracked touch panel and it got replaced. This is the only hardware change listed in the repair details. In the webconsole the "new" added device even has the same serial number and MAC-address as the original one. I then un-enrolled the device and did the OS downgrade.... MobiControl Stage is already installed with Android version 6.0.1 so I used barcode staging to get the device back into MobiControl. I only have one Add Device Rule for Android devices and used the shown enrollment ID in the barcode settings. After re-enrolling the device with Android 6.0.1 installed, it got added as a completely new one once again. Im using MobiControl Version 14.1.0.1152 Does anyone know what could cause this behaviour? Am I doing something wrong when enrolling the device?
Is it possible to set an alert to send an email when the devices exceed a certain speed? (Android+)
Has anyone else had problems enrolling Huawei MediaPad T3 using the agent “Huawei Mate” When I try to enroll, it says the agent is not compatible. Thanks
Has anyone setup their Android devices to be able to download .PDF files from their intranet SharePoint site? When I try to navigate using SOTI Surf, I'm presented with a log in. I'm able to log into the intranet sharepoint site and navigate. However, when I try to click a link that invokes downloading a .PDF; I have a viewer installed to open and view, I receive a message that says, "Download Failed". Has anyone ran into this issue and if so, how do you remedy this? I don't have SOTI ERG or HUB installed. Any help would be tremendously appreciated. Thank you, Trav
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