Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 5 answers

    Remote Control Timeout

    Is there a server side configurable value that controls the timeout of the Remote Control session?

    Android
    8 years ago
  • 0 votes 8 answers

    I don't want a user to disable Wifi. How can I do that please ?

    Hello everybody, I have searched on different topics and forums, but i don't find anything. How can I disable the Wifi On/Off button ? I don't want a user to be able to turn the Wifi off. Thank you ! Regards, Marc-Antoine PS: Sorry for the bad english, this is not my mother tongue

    Android
    8 years ago
  • 0 votes 1 answer

    How can I set APNs through Android Enterprise?

    I have 150 devices that are missing the proper APN settings for mobile LTE data access. The devices and SIM cards I am using are branded by the same carrier, but auto-configuration is not working. Is there a way to configure the APN settings through MobiControl? There is no "APN" option when setting up the profiles through Android Enterprise (AFW), so I am hoping there's another way to accomplish this.

    Android
    8 years ago
  • 0 votes 1 answer

    Samsung API

    When will the skin for the Note 8's be functional - I am unable to use the HTML remote control, keeps using the legacy plugin which I am unable to do anything on this phone.

    Android
    8 years ago
  • 0 votes 3 answers

    Can I set application permissions through MobiControl?

    I need to be able to give my applications the ability to change System Settings, such as turning Bluetooth On/Off. Right now, I have to go through 150+ devices and flip the toggle switch to allow the app to do this. These are Android 6.0.1 tablets in Device Owner mode, running on MobiControl v14. Funny enough, I've also seen the MobiControl Samsung MDM Agent on test devices without this permission enabled (on itself) in Application Manager. I've looked at the v14 manual but I haven't been able to determine if this is actually possible through scripting commands. I suspect the sendintent command might do the trick, but had trouble with it in v13. On a related note, what about turning Usage Data Access for the MobiControl agent programmatically? Are there any solutions to make my life easier?

    Android
    8 years ago
  • 0 votes 2 answers

    Can I remote control Work Managed Devices (Android Enterprise)? Solved

     Hi, is there any way to also have Remote Control abilities for Android Enterprise (Work Managed) Samsung devices? I find it strange that I have to ask the user permission to simply be able to View their screen, even as a Device Owner. Is this a feature we can expect to have one day in MobiControl? Update: wanted to clarify that these are Samsung tablets. No separate remote control agent is available for download from SOTI's website.

    Android
    8 years ago
  • 0 votes 4 answers

    HTML5 / Web Remote Control in MobiControl v14? Solved

    Is support for the HTML5 Remote Control deprecated in v14? I select Web-based at this prompt but it launches the desktop app instead: EDIT: I don't think my picture attached correctly.

    Android
    8 years ago
  • 1 votes 1 answer

    Best method to push out 5GB worth of files to Android tablet rollout from MobiControl Cloud

    Hi all, We are currently rolling out 18x Samsung Galaxy Tab S2 (running Android 7.0) to our drivers. The main purpose of these devices is to allow our drivers to use an app called PTV Navigator. This app has a bunch of additional content it uses such as maps, voice speakers and other assorted maps. I have been able to successfully push out all the necessary packages for the PTV Navigator to work EXCEPT all of the maps.In total, the maps files are around 5GB in size and is taking around 4-5 hours to push and install on the tablets via the MobiControl Cloud service. The map files are absolutely necessary for PTV Navigator to work, otherwise it defeats the purpose. My question is, what is the most efficient and quickest way to get these map files onto the device? Keeping in mind there will be map upgrades in the future that will also need to be pushed to the tablets.What I have tried: 1) Pushing the map files through MobiControl Cloud takes around 4-5 hours as previously stated. 2) Copy the map files from the SD card to internal storage using a script and then push out a profile with the same files. I would think MobiControl would automatically recongise the files are already on the tablet, so it would just mark the profile as "Installed". This is not the case as according to SOTI support, it does not have any hash or checksum on the files and only reads the last modified date. 3) Attempted to force PTV Navigator to read the map files from the SD card and then later on swap out the SD card with updated maps. PTV Navigator is refusing to read maps stored on SD card. 4) Use an app called AndSMB to copy the map files from a local NAS, but this was super slow as well! Please help with this enquiry. Any advice would be greatly appreciated. Many thanks. B

    Android
    8 years ago
  • 1 votes 1 answer

    Is there any way of blocking "Sync files now" command from running on all file sync rules?

    For example, if I have two file sync rules targeting the same device and scheduled to run at certain time maybe I just want one of them to run when I send the "sync files now" command.

    Android
    8 years ago
  • 3 votes 6 answers

    How can I monitor the progress of a large package delivery? Solved

    In some cases I need to push out 300mb+ files to Android devices to perform firmware updates. Is there any way to get visibility into the percentage downloaded from the the SOTI server? I often don't know how much of an update has been downloaded until it actually starts executing. 

    Android
    8 years ago
  • 0 votes 1 answer

    How do I override Android Doze Mode? Solved

    Doze mode is delaying and blocking a lot of the actions I send down to my devices. Is there a way to get around it?

    Android
    8 years ago
  • 1 votes 1 answer

    Are they any other Mobicontrol actions possible to be used from the kiosk mode (Lockdown) ?

    From the Mobicontrol Online help, under the section "Android+ Device Lockdown" I realized that it is possible to create a link and give access to users for executing Mobicontrol action: - action:// - Executes a MobiControl action. To change the device password, use action://CHANGE_DEVICE_PASSWORD. To configure WiFi, use action://CONFIGURE_WIFI. is there any other action that can be used, I could not find any more information from the Online help.

    Android
    8 years ago
  • 0 votes 2 answers

    Requested function for timed profiles Solved

    is it possible to create a profile with black- and whitelists for devices with android + that you can activate to a specific time? Since we use MobiControl in schools it would be advantageous to activate those profiles for certain lessons. A function like that is already available for the application of rules but not for profiles

    Android
    8 years ago
  • 0 votes 4 answers

    Can I disable Developer Options? Solved

    I mean Developer Options in Settings via feature control profile maybe (not Disable USB Debugging)

    Android
    8 years ago
  • 1 votes 3 answers

    Is there any way to extract a Custom Data value from a JSON file like you can with XML?

    We have instances of configuration files stored in the JSON format instead of XML format on the device. Can we parse that data into a "Custom Data" value associated with the device so that it can be a Filter Criteria attribute?

    Android
    8 years ago

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