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Hi, I would like to use Mobicontroll keyboard this one will disable the keyboard function. Now i only can enable it manually the first time by going to Setting > Language keyboard and enable Soti Mobicontroll. How can i automaticly enable it? We use the Zebra TC51
Good afternoon, I am having trouble with a set of applications that we have set as Mandatory installs on our devices. We currently are using TC56s/TC57s but are wanting to incorporate a couple of MC930s into our arsenal but have hit a snag with the application installs. We are getting the message "Your device isn't compatible with this version." Our demo unit provided to us was able to have the application installed onto it so I have a hard time believing that is correct. We have already asked the person who provided the DEMO but haven't received a response yet. TIMS Assistant is one of the applications. Is there something I need to do on MobiControl's end to allow for the install? Thank you,James
Any ideas how to check which devices are on admin mode than into user mode when using kiosk mode in devices? Best regards
We implement the android app which support managed configuration, however, we don’t plan to upload it to managed Google play. Our customer would use SOTI to install this app when device provisioning. Does Mobicontrol support the managed configuration for this private app?
Hello, How to know if the devices that are connecting to Wifi have network band (2.4GHz or 5GHz).In case of configuring 2 band 2 different SSIDs for differentiation, it does not matter.But if the case of configuring the 2-band network with only 1 SSID, I don't know how to check if the device is connecting to Wifi at 2.4GHz or 5GHz. Thank you.
Good afternoon, Is it possible to push a change through SOTI Mobicontrol to Disable Animations in the Developer Options on the phone? We were investigating a couple different routes to improve the overall performance of our Zebra TC56s/TC57s when remoting into them. We found that when the animations were disabled, remoting into the devices tends to be a lot smoother of an experience. Our users work in environments where they have poor cellular signal. Thank you
is there anyway we can change WiFi advance preference from 2.54 Ghz to 5 Ghz. i have tried with stage now its working
Hello, in our Company we are using Zebra TC52 with Android10. Now i want to integrate a Testdevice in our Mobicontrol15 Environment. Somebody know which is the correct Agent? I tried all Zebra Agents in different Versions. After Installation I get the prompt: The Version of SotiMC is not comaptible withe the device". When I install really old Versions I dont get the Error, but the App closes directly after the start.Is here a solution?Thanks in advance!
Hello, we've installed SOTI v15.2 and we've enrolled two devices: one as an Android Enterprise Work Profile and the other one as an Android Enterprise Work Managed. In the device list, we get the Bluetooth MAC Adress as "Unknown" for both of the devices. If we enrolled one of this devices as Android+ device, the BT MAC Address is known. Can Android Enterprise know the BT MAC Address. We understand that as a Device Owner you have access to this information. Does anyone know anything about this? Thanks in advance. Cheers!
Good Morning. I am wondering if there is any way to add features to the Settings Manager. Currently we have a Kiosk on our devices that limit what the user can see/access. One of the things that has came up is needing to print off the android tablet using WiFi-Direct. We are in a specific situation where our DOT truck drivers use tablets connected to a backseat data plan in order to capture driving logs and what not. They are needing to use their tablets to create bills of ladings and print them, all while being connected to the truck's PCG backseat data plan. Unfortunately, we cannot connect a printer or any other devices to that source of WiFi. the solution i have found is to use WiFi Direct via the tablet settings while in admin mode. These settings are not available to the user. I can Connect the printer and put the tablet back in Kiosk mode, but once the internet or printer disconnects, i am needing to go into admin mode and set it all up again. I think it would be easier to have access to Wifi-Direct through the Settings manager. Is this Possible? below is a screenshot of the setting i am needing.
Hello, im hoping i can get some help. My mobile fleet users of 50 iphones (not on MDM) are about to be rolled out with Samsung phones on SOTI. I wanted to know is there an easy way to get their contacts from the iphone across to the new samsung device? either via an app, or another way? These users have several hundred customer contacts on the iphones and dont want to have to manually add them to the samsung device. Thanks in advance for any suggestions.
Aloha is there any way to re-connect a device to the deployment server using scripts? I tried connect, and connect -f and had no success. Is there something i need to do on the device to execute this scripts? Thank you in advance.
Hi I have some Application Catalog rules for our devices. But I'm having this strange error. Our Samsung tablets can see other devices application catalogs, but not its own. The Mobicontrol app catalog works fine and all the apps are installed due to mandatory installation. Its the "M3M4 Tek Tablets Alle" that should be showing up
Hi I have an issue, as i am testing a new device on our SOTI Mobicontrol platform. The app, the deployment of packages and all is good, but when the app comes up asking for battery optimizations, the app just vanished and places itself in the background and then you would need to click the app again, so that it comes up asking for battery optimizations. it's like you can just see the text box for 1-2sec with "disallow" and "allow" battery optimizations?? the device is in lockdown-mode in Android plus (classic). This is the log from the device: 2020-12-08 13:43:05.681|main|D|AP|[net.soti.mobicontrol.lockdown.kiosk.v.b:62] Launch a package: my.app.something.production activity: | 2020-12-08 13:43:05.879|single-core-scheduled|D|AP|[BlacklistChecker][isBlocked] component: ComponentInfo{my.app.something.production/my.app.something.LoginActivity} is allowed settings component: true| this is me allowing the permissions on the device (i guess) 2020-12-08 13:43:07.220|single-core-scheduled|D|AP|[BlacklistChecker][isBlocked] component: ComponentInfo{com.android.settings/com.android.settings.fuelgauge.RequestIgnoreBatteryOptimizations} is allowed settings component: false| This part is the optimization 2020-12-08 13:43:07.221|single-core-scheduled|D|AP|[PollActivitiesTask][processTask] blocked: ComponentInfo{com.android.settings/com.android.settings.fuelgauge.RequestIgnoreBatteryOptimizations}| Anyone know what [BlacklistChecker] is on agent ? is there a wildcard i can use in app run control maybe? Can this be fixed by using sendintent? as its the app asking Ignore Battery Optimization.
The New Huawei devices get the instance of the Google Mobile Services , get Huawei Mobile Services, someone knows about this compatibility with SOTI ?
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