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Hello, In our trial system of MobiControl – our Samsung A50 devices are unable to open a PDF document from within the Lock Down. The Lockdown instruction is: “File:///%sdcard%/Tacho Do's + Don'ts.pdf”. However this is not opening the file. We have another application on the device (A bespoke Memo application) that opens a different set of PDF documents – and these are opening successfully, so it is just the PDF documents that we are attempting to open directly from the lock down. The PDF Viewer is OneDrive - and this has been allowed through the LockDown profile. And if I revoke the Lock Down profile the PDf documents in question do open through the OneDrive application. In our existing LIVE solution – our Samsung A50 devices are able to open the PDF documents from the lock down successfully (using the same Lockdown template and instructions). Has anybody had a similar issue, or any suggestions on how I may resolve this. Thanks, ECM VDS
Trying to enroll some Amazon Fire 7 (2019) tablets into Mobicontrol, however the "Amazon" agents both install but error out afterwords saying they are not compatible. Is there a compatible agent for these devices?
Hi folks, Got a couple of Android devices, one Nougat, one Oreo. The Zebra Power Precision client is available at the same version level 2.3.1 but as different APK's depending on if they are for an Oreo or a Nougat client. If I try and upload the Nougat version, I get the following error as it clashes with the Oreo version I've already uploaded: - https://drive.google.com/open?id=1Hw5NYMGEeXEyWXasPUS3RNLSoxmu1qTh How do I host versions for both platforms? Kind regards, Jon
Hi there, we'll use devices from other manufacturers than Zebra too. So i got a Samsung A50 with Android 9. We passed the Google-Settingsmanager with the minimum of settings to made (no Google account; we don't need it for now; no Wifi Settings etc.). We installed the mobicontrol APK on the device and scanned the barcode from Mobicontrol Stage. Then we get the error, that the wireless settings are not able to be set. Mobicontrol got all permissions we're able to give in the App-Tab on device. Mobicontrol is set as deviceadministration App too. But no chance to get the wireless settings set. Is there something we can do or must we set it manually everytime? The device is asking for connection to ELM, do we really need this or is there a way to use it without ELM?
Hello Community, I am unable to uninstall our homegrown applications locally from the TC72 even after the required feature control options have been set and executed. Feature Control options I have enabled: Disable Managed App Uninstallation Disable Installation from Unknown Sources Disable App Management YES I have already configured Authentication password and am logging in as Administrator locally on TC72. Still cannot uninstall application, receiving the below: NO I am not able to click "Deactivate this device admin app" locally as it is grayed out/not available. Note that I have recently started working with the TC72 in an Android+ environment (50+ TC70 devices). The agent is Work-Managed Mode. Mobicontrol Version 13.3.0.3851 The TC72 is by default Android Enterprise therefore YES I have already installed the Agent Plug-In via Android for Work Profile in order to achieve compatibility... Another avenue here- I do know that I have the ability to simply remove the application via the MobiControl console but I find it hard to believe this is the only method. I DO NOT want to create unnecessary user accounts just to allow Developers the ability to freely, manually install and remove applications when testing. We need to achieve this locally at the device under the Admin account. Everything else works as Admin, including Developer Mode except for uninstalling. UN-ENROLLING the device temporarily will not work. It's a Catch 22 - the device must be enrolled in order to even utilize the Admin login (Feature Control Profile). Factory Resetting the device is not an option in this scenario as that defeats the purpose of troubleshooting and testing. Any further insight/suggestions on getting this to work? Maybe I am missing something simple. Again the issue here is simply achieving the ability to uninstall the application locally while logged in as Mobicontrol Admin. Thank you for your time
I can't find developer option after installing Soti on zebra mc33. how can I do?
Hi there, i installed a custom application which changes the background/lockscreen image. Installation with MCPS works fine. Now i want to start/kill the application via script but i think i'm doing it wrong. Application: BackgroundChanger.apk <-> BackgroundChanger.pkg I found: kill_application BackgroundChanger start BackgroundChanger Do i have to add something because nothing is happening.
Hi, I want to configure chrome with a configuration URI. If you use the application catalog, you have the ability to enter a configuration URI. Does anybody has a sample of the syntax of this URI file?We want to start Chrome in incognito mode. We enrolled our devices as Android plus devices, so we can't use a managed application.
Hi, I'm trying to push an .apk to a couple of devices using an application catalaog and uploading the .apk as an enterprise application. I am also pushing an approved application from the Google Play Store in the same application catalog. The approved Google Play Store application has downloaded onto my device and is visible in the Application Catalog local on the device outside of the kiosk. However, the enterprise application is not listed anywhere. Am I missing something or have I done something wrong? Thanks Josh.
Good Afternoon. Has anyone had any luck blocking out the ability to use Facial Lock? I see we can block thumbprints via feature Control. My guess is there is a script or something I can add into Application control. Device - Samsung S8-9-10 Android Enterprise Enrollment Version: 14.4.2.1307
Hello, We've got a customer with Android 5.1.1 and Android 9 Samsung Galaxy Tab Active or Tab Active2-tablets and we're having a lot of trouble with a certain network provider abroad. The tablets automatically choose this provider (roaming is active) since it seems to have the best coverage, yet certain connections will still get blocked. Calling and sending text messages works perfectly fine, but sending simple .gif files through our own application already proves to be difficult. Sadly, MobiControl will lose all connectivity. Our own current provider can't do much to help, other than to keep complaining to the foreign provider. We've changed our own application to withhold certain files until a different network is chosen, but with users spending a lot of time in this country this isn't a truly viable option. These tablets are running in Lockdown mode and the users aren't permitted to change other settings than the MobiControl Settings Manager has to offer (volumes, display, bluetooth, wifi). But, if they were able to alter settings, they'd be able to manually forcefully change the active network to whatever else there's in range. As soon as a different network is chosen, all connectivity restores. Now, my question to you: Do you know of any shortcut or intent with which we can add a button to the lockdown screen which in turn leads to the option to manually select a network? Preferably in such a way that other settings are still hidden or blocked? Thanks in advance for thinking along. Kind regards,Theun SchellekensMobiCoach B.V.
Anyone encountered problems with devices not receiving custom attributes?Is there a way to resend them? CheckIn does not help. Zebra CC6000Agent - 14.1.5.1059 Version: 14.3.4.1087
Hello everyone! I'm having problems enrolling devices in my MobiControl server, the kind of devices I'm enrolling is: Android Plus. Without Google Account. Models are: Samsung G532M, G532MT, J320M. After they are enrolled to the server, they're agent are not compatible with my actual version of MobiControl, even after I checked the version that has been configured with the device add rule. How can I fix this?
Hi, I manged to create 16 different web apps, but when i try to create anymore i get the error: "An error occurred while saving the app. Please ensure that your image is a png or jpg (ideally 512px square) and try again." Just a note i didn't upload any image, so that part of the error can be ignored. IS there a limit to how many web apps you can create? Regards, Luke
Hello, How can I send through script this URI: Custom log (URI:content://settings/global SETTING:policy_control VALUE:immersive.full=com.android.chrome) This one doesn't work: writesecuresetting – glo policy_control immersive.full=com.android.chrome The device is: TC51 Nougat 7.1.2 with Android+ agent. Thanks in advance.
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