Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 3 answers

    Can a script turn on NFC?

    I'm running 14.4 and using a AE device in DO mode, can a script turn on NFC?

    Android
    6 years ago
  • 0 votes 2 answers

    Zebra TC75X Upgrade OS -> time sync problem and other Solved Locked

    Hello all, it's always me :) I hope you're well. We work with zebra tc75x under android 6 The server is on version v 13.3.0.3454 Actually, i'm testing and writing a procedure for to upgrade our parc of device to android 7. the step is -> place zip file and send a mxconfig script (stagenow) If I start an upgrade to android 7 has no production profile all is ok (hour / date / language / enroll MDM / APN / Wifi / ….) Now, I have installed on a device under android 6 all our production profile and also the zebra keyboard. I start the upgrade but after reboot I have two problems and I'm still block .. a) after upgrade, the hour it's not correct -> there is 20 minutes left ! Why and How i can make hours correct ? I've try sync file / disconnect ,connect again client / reboot device .. but nothing work we don't have a server time; the time is managed by soti when I enrolled a new device a see in the log -> time sync configured b) after upgrade, the zebra keyboard disapears ! I can't understand because our program is still there (apk) / lock down / soti surf and a lots of thing.. Ok i can install again zebra keyboard but I would like perhpas to find a better solution. Someone has perhpas an idea. thanks for all

    Android
    6 years ago
  • 0 votes 2 answers

    Migrate Samsung Device to Android Enterprise (Work profile) Solved Locked

    Hi! We'd like to set up a migration scenario where our Samsung devices will migrate from Android+ to Android Enterprise (Work Profile). Has anybody done this so far? What is the best practise scenario with less user interaction? Thank you!

    Android
    6 years ago
  • 0 votes 5 answers

    Android Oreo -> migrate to Android + to Android entreprise ? Solved Locked

    Hello all, We have mobicontrol on version v13.3.0.3454 we have a lot of device under Zebra TC75X (android 6) who are enrolled by android +. Last week, I've try to update OS android 6 to 7 with stage now and mobicontrol script. The result is ok, my OS is well updated to android 7 and the device STILL enrolled AGAIN (profile, rules, …). All seems to work fine. Nice nice nice :). Well,for to be quiet :) for a certain period of time, we think to migrate to android 8 oreo. But sorry, for me it's not clear I have some question about this. a) Is it possible to jump to android 6 to android 8 directly ? Or it's better to migrate to 7 and after migrate to 8 ? b) Is it possible to enroll an android 8 with android + ? Because, I've read that now for android 8 we must to used android entreprise !!!! c) Why it's not possible to enroll android 8 with android + ? Also, could you tell me if there are some big difference between android entreprise and android + ? All our rules will be work again with android entreprise or we need to review all ? All information is welcome. thanks for your time

    Android
    6 years ago
  • 0 votes 11 answers

    Pairing bluetooth in Android Enterprise

    Greetings, i'm struggling to get the following devices: -Honeywell CT40, 50, 60 -Zebra TC57, 77 to pair with: -Honeywell 86801 -Zebra RS6000 If the Computer devices are not enrolled they pair perfectly with a NFC bump but as soon as enrolled with SOTI they do not pair. It appears that the device does not show the prompt for pairing after they are tapped with NFC but i cannot find a way to allow this prompt message to show?

    Android
    6 years ago
  • 0 votes 4 answers

    Widget for Cisco Anycconnect in the Lockdown screen?

    Hi, Anyone know if it's possible to add/deploy the widget for the Anyconnect app to the Soti Loackdown screen on a Android device (EDA51)? It could be nice on a Kiosk device to easily see the VPN status and have the possibility to switch it on or off :-) Br, Thomas

    Android
    6 years ago
  • 0 votes 3 answers

    Android Enterprise - Statusbar Solved Locked

    Hi, there is a way on Android Enterprise in kiosk mode to block statusbar expansion, but keep notification icons still in statusbar or  expand statusbar  without settings icons (Marked in red)? Thanks Thomas

    Android
    6 years ago
  • 0 votes 5 answers

    Android GetSharedPreferences and WritePrivateProfString?

    Hey guys I occasionally need to apply shared preferences to some android apps, and it would be great to do it via script.  I have some set (see link here) and tried to update them with a script command: writeprivateprofstring <myAppName> BaseURI http://api.myAppDomain.com:8044/Api Essentially I am trying to keep 100 people from having to go in and adjust settings as the API endpoint URL has changed.  This does not seem to touch those settings.  Has anyone done it?

    Android
    6 years ago
  • 0 votes 7 answers

    Find out which action is disabled Solved Locked

    We are installing HCL Verse (https://play.google.com/store/apps/details?id=com.lotus.sync.traveler&hl=de) on Android 9 devices using the managed Play Store. After the app is configured and opened, the following message appears: "This action is disabled by MobiControl" I can confirm the message and the App works, but its annoying, because the message appears each time the app is opened. How can I find out which action is disabled and enable it?

    Android
    6 years ago
  • 0 votes 1 answer

    Android+ unenroll from server, enroll at new server error Solved

    Hey there, I am trying to move some devices to a new install of Mobicontrol on a different server.  I have a new SSL cert in place and have had some success enrolling new Android+ devices to it.  I had some keep giving me "Connection to server failed, an error occurred during the process".  I was able to get some devices to work moving between servers if I choose the remove certificates when unenrolling. However, a customer site cannot re-enroll their devices without this error.  I have a ticket open but wanted to see if others were able to freely move devices around servers as I think should be allowed.  I wonder if it is a certificate issue? Also, it seems like if I enroll with one server I am locked in, and try to enroll elsewhere and get this error.  Now I cannot enroll devices from the new server back to the old: 2019-10-29 14:06:59,714 (0x00001da8) [INFO] MessageQueue::<AddWorkerThread>b__49_0() [328] New worker started2019-10-29 14:07:10,633 (0x000012f8) [INFO] MessageProtocolHandler::<Start>b__33_0() [ 31] PulseChecker enter: Send: False, Check: True, Memory: 120382192, ThreadPool: 32767, 999, Queue: 0, Workers: 202019-10-29 14:07:10,633 (0x000012f8) [INFO] MessageProtocolHandler::<Start>b__33_0() [ 31] PulseChecker exit: Total: 28, Connected: 4, Dropped: 0, Retried: 0, finished in 0 ms2019-10-29 14:07:26,998 (0x00000e8c) [INFO] Client::Accept() < 75> Comm.Client.2042: Accepted a new connection from [::ffff:173.162.166.161]:26610.2019-10-29 14:07:27,154 (0x00002b94) [INFO] <OnReceived>d__44::MoveNext() <210> Comm.Client.2042: Client [::ffff:173.162.166.161]:26610 authenticated. Cipher: Aes256/2562019-10-29 14:07:27,295 (0x000030fc) [ERROR] CCommDeploymentSrvWorker::OnInstallStatusMsg() OnInstallStatus: Error 2 getting device info, connection 2042, device 87f4230b56ef7bdc2019-10-29 14:07:27,420 (0x00002fbc) [ERROR] <OnReceived>d__44::MoveNext() <405> Comm.Client.2042: Connection with [::ffff:173.162.166.161]:26610 has been reset.2019-10-29 14:07:27,420 (0x00002fbc) [INFO] MessageQueue::AddNewWorker() <405> MQ: Queue length 1, total threads 20, waiting threads 0, adding 1.2019-10-29 14:07:27,420 (0x00002e88) [INFO] MessageQueue::<AddWorkerThread>b__49_0() [403] New worker started   Support is talking about doing a factory reset, which is a big issue for my distributed machines.

    Android
    6 years ago
  • 0 votes 9 answers

    Enable Google's Location Service Remotely

    I am trying to get location services set up on my TC70x devices. They are running Android 8.1.0 with Android Enterprise. I have set Location Accuracy to Battery Saver in Feature Control. After I deployed this to my test devices I got this pop-up: On one device I clicked "Agree" and the location tab SOTI was able to immediately locate the device. On another device I did not click anything, and later clicked Disagree and for both SOTI was unable to locate the device.  Is there a way for me to turn on this setting remotely with a script or something? I cannot rely on users to click Agree on all the devices.  Thank you!

    Android
    6 years ago
  • 0 votes 7 answers

    Device Agent compatiblity with server versions?

    Is there any guidance on which devices agents are supported on which server versions?  Or, are the agents built with backwards compatibility with older server versions? I couldn't really finding anything in the release notes. I have some new Android 9.0 devices coming in and I want to put an agent on there that supports that OS version but also wanted to make sure the device agent is supported against my server version, 13.4.0.4167. For example, I want to ensure the latest Android OEM specific agent for Samsung is supported on my server version. Thanks

    Android
    6 years ago
  • 0 votes 3 answers

    Managed Google Play Applications Solved Locked

    Hi All, I am attempted to add a Manage Google Play Application to an Application Catalog but am getting the following error, I cannot find any information regarding this. Any help would be appreciated!

    Android
    6 years ago
  • 2 votes 2 answers

    %HOSTNAME%=%MCDEVICENAME% By HostMgr(StageNow)- MC93

    Hello,  Is it possible through StageNow's HostMgr settings to put a variable value that could be the name of the SOTI terminal? Is there another way to apply% HOSTNAME% automatically and dynamically? Thank you in advance, Romain BOSSARD

    Android
    6 years ago
  • 0 votes 3 answers

    Lockdown - status bar without activity suppression

    We have activated Activity Suppression lockdown so that the status bar can be shown on screen. However we have found that doing this causes the Wi-Fi Settings option we have set up no longer works as the page immediately closes: launch://com.android.settings/com.android.settings.wifi.WifiSettings We're not able to use the Wi-Fi settings app to set Wi-Fi due to the issues here: https://discussions.soti.net/thread/android-enterprise-lockdown-wi-fi-scan-does-not-work/ Is there any way to display the status bar without activity suppression or is there a way to allow this settings page to remain open with activity suppression enabled?

    Android
    6 years ago

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