Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Automation of displaying the battery capacity in % on Honeywell Android PDAs Solved

    Hi, Is there a way to achieve this goal?

    SOTI MobiControl
    3 years ago
  • 0 votes 3 answers

    Remote Desktop and Datawedge config.

    We are experiencing a but of a challenge. Basically it's a deployment with mc3300r. They are using remote desktop access via the Android App. However the soft-keyboard is removed by stagenow, because this will fill out the majority of their screen whenever the click a cell. Problem: They can't scan on the device because when we remove the keyboard, then Keystroke output from Datawedge wont work. Can we: 1) Configure Datawedge to send data via intents to the remote desktop application. 2) Can we maybe remote the google virtual keyboard and install Enterprise Keyboard instead and continue using keystroke output for scanning?  - It is important that Enterprise Keyboard will remain suppressed also when hitting cells in the remote desktop app, until activated by a hw-button etc. Any suggestions are much appreciated:-)

    Android
    3 years ago
  • 0 votes 6 answers

    Android SSO

    Hello.. I'm trying to see if this is possible. We would like for users to log in (from the device using shared-device://# ) through our Azure idp, which works (though with some extra annoying steps).. but we would like to pass this authentication to other apps on the device. Some are webapps accessed through Chrome, some are thick apps on the phone, but all are authenticated through Azure. I know in ios we can do this through MS Authenticator SSO extension, but I'm not seeing that as an option for Android.

    Android
    3 years ago
  • 0 votes 7 answers

    Downloading Profile .cp File

    I see in the profiles tab there's an option to export the profiles list as a .csv file but how can I download the .cp file for MobiControlStage?

    Android
    3 years ago
  • 1 votes 2 answers

    When will Windows Server 2022 be supported ? Solved

    Hello, when will Windows Server 2022 be supported to install MobiControl onto it ? technicaly MobiControl can be installed without problems on Windows Server 2022, have already tried it. Martin

    SOTI MobiControl
    3 years ago
  • 0 votes 4 answers

    License Activation Pending Solved

    I am using a cloud mobicontrol server to manage Samsung Android tablets. This has been working fine enrolling tablets until today. I have just tried to enroll 3x Samsung Galaxy Tab Active 3 tablets of the type we have used before. The enrollment process seems to go ok, app deployment rules kick in and apps deploy, but the device sticks on "Device Activation Pending - Activating License with Samsung please wait..."Because it is stuck on that the device doesn't accept profiles (they are assigned but in pending install state). There are no errors in the Mobicontrol logs, and nothing obvious in any of the log messages. Any ideas what to try/check?

    Android
    3 years ago
  • 0 votes 3 answers

    Wi-Fi auto re-connection after device start up Solved

    Hi, I've got a query and could someone please advise whether it's possible to achieve. First of all required details: Mobi Control 15.4 Agent version 14.5 or higher Android Enterprise At one of our sites we're having issue with cellular signal inside the building, which is affecting devices (Samsung A02, A03 and Moto G6) but we've got there Wi-Fi available, hence I've created new profile (currently I'm testing it with Samsung A02 device) and added Wi-Fi network (screen shots from settings attached). Ideally I'd like these devices to connect to Wi-Fi while they are inside the building, then once driver leave the building switch to cellular and then once driver come back and enter the building switch again on Wi-Fi. During my testing I've applied new profile on my test Sam A02 device (Doze mode is disabled within the profile) and when I've switch off mobile data, the device is keeping connection to that Wi-Fi, however, when I reboot the device it is not automatically connecting to Wi-Fi on start up (even if settings on the device for this Wi-Fi are set to Auto reconnect). What I have spotted that is when I've changed Wi-Fi settings on the device (Advanced/Metered network) from Detect automatically to Treat as unmetered, my test device is automatically connecting to this Wi-Fi after reboot. Could you please help on 2 below queries: - are there any settings within profile to force device to treat that Wi-Fi as unmetered - or is it possible to make changes on the device for Wi-Fi from detect automatically to treat as unmetered using script? If yes, would you please point me in the right direction how this script should looks like? Kind regards, Norbert

    Android
    3 years ago
  • 0 votes 4 answers

    Capture RD Client with Configs Solved

    Has anyone been able to setup and capture RD Client with remote machines configured on Android in order to redeploy the app to multiple devices? We are trying to deploy the application to our scanguns without having to manually configure the application each time.

    Android
    3 years ago
  • 0 votes 4 answers

    Task Scheduler Script only to devices that are online (do not queue)

    Hello All When you send a (legacy) script to one or more devices in Mobicontrol, at the bottom you have the option to "Queue messages for offline devices". I want to make a Profile with a task scheduler which will run a script weekly.But I do not want it to queue for offline devices. I only want to run the script on online devices. Is this possible with a task scheduler? Must I add a filter somewere? Because I do not have the slider option "Queue messages for offline devices"

    Android Scripting
    3 years ago
  • 0 votes 6 answers

    How to prevent an application from starting based on its version?

    Hello! Do you know any way to prevent an app from starting if it has a certain version? Is it posible? I have Android 9 devices in a 14.4 soti instance.

    Android
    3 years ago
  • 0 votes 4 answers

    Account action required: Android Enterprise

    We keep getting the notification that there is account action requiered.When trying to do this, I get the Google login screen where the e-mailadres field is already prefilled with "Android Enterprise". When clicking continue, it gives an error: fill in a valid e-mailadres. We are unable to change this field when clicking on it. (No keyboard is appearing and also no cursor, so I guess you don't need to change this). If I check "accounts" on the phone, I see 2 "work" accounts: What can be the issue here? SOTI V15.4Samsung-SM-A528B / Android 12Mobicontrol Agent 15.1.4Active MDM API: Samsung MDM 5.7, Samsun KNOX 3.4, Corporate Personal, RC1

    Android
    3 years ago
  • 0 votes 2 answers

    Pending Install

    I have a profile which is pending install how do i get it to install.  i have revoked the profile and reinstalled it with no luck , i have checked in to the device too. 

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    MobiControl Remote Control for Android Solved

    I'm trying to enable remote control on Zebra TC75s and when I click on links to download Zebra_Legacy_RC_AE_1.11.0.105.pcg nothing happens.  Is this still available, and if not, is there a newer version? 

    SOTI MobiControl
    3 years ago
  • 0 votes 6 answers

    Here is a policy to lock a device on Chrome and restrict Chrome, what is the best way to make this work on an enrolled device? Solved

    Good Morning, I was wondering what the best way to get the following policy to work with SOTI and our devices. The policy's goal is to restrict Chrome and whitelist one of our companies approved sites. Below is a current example:  {"applications": [{"packageName": "com.android.chrome","installType": "FORCE_INSTALLED","managed_configuration": {"URLBlacklist": ["*"],"URLWhitelist": ["test.webapps.jacam.com"]},"lockTaskAllowed": true,"defaultPermissionPolicy": "GRANT"}],"persistentPreferredActivities": [{"receiverActivity": "com.android.chrome","actions": ["android.intent.action.MAIN"],"categories": ["android.intent.category.HOME","android.intent.category.DEFAULT"]}],"statusBarDisabled": true}

    Android Scripting
    3 years ago
  • 0 votes 5 answers

    Enrollment: Google Play account creation failed

    Hi all, Since a while we encounter problems when enrolling devices. For some reason, when enrolling a device, the MobiControl agent reports: Google Play account: Account activation failed. So i've already found similar cases (Empty token), they mention to remove the current Enterprise google play binding. But this is being used in so many rules and profiles => Is there another workaround? Issue encountred with CAT S41/42 (Android 8/11) - Datalogic MEMOR10 (Android 8.1) - Galaxy A52 G5 (Android 11) Mobicontrol version: 15.4.2.1020

    SOTI MobiControl
    3 years ago

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