No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi All, We are starting to use Android for our Handheld barcode devices, at the moment Honeywell EDA61K, Unfortunately are the users complaining that the brightness not are high enought, so i would like to force the brightness to max at all time with Mobicontrol, Have anybody tried to do that, or can't point me in the direction. The devices are installed as Android Classic, and we already have a lockdown menu and programs installed through Mobicontrol on the devices, so perhaps it's only a script we need to add to the lockdown menu. Our System: Mobicontrol 15.3.0.6713 Honeywell Devices - Android 9 Device agent and Plugin 15.1.1.10.31 Best Regards Matthias S.
Hello, is there a way to close an app at a certain time? If not, is there a way to reboot the devices at this timer every day? Thanks.
This is more a request for an addition to the Settings Manager. Is it possible to add the ability to change the system font size in Settings Manager? It would be good if the end user could do this when the device is locked down in kiosk mode. Thanks.
Hello, I have a datawedge profile which I distribute via FileSync and this script __chmod 777 "/enterprise/device/settings/datawedge/autoimport/dwprofile_ChampWedge.db" Now I found a typo in this profile and need to delete it, before I can send the correct one. How do I do that? Does deactivating the File Sync help already? Thank you
Hello, We have Galaxy Tab E's on Android 8.1 enrolled as a Work Managed Device. Agent version is: 15.1.1.1031 Basically we have a kiosk/lockdown and an app that is allowed on the main screen. The app contains links to PDF's (manuals) that we must allow users to view. However, upon pressing the link the notice pops up "Lock to app mode has been turned on" and it does not open. I tried adding Chrome to the approved apps in the lockdown, but that did not help. I did try changing lockdown to use Activity Suppression under Advanced Lockdown Settings, but then every tablet has to be manually added to permissions list which defeats the purpose. Any help is appreciated. Thanks!
Is it possible that SOTI can make it so that there are separate enrollment rules for Work Managed vs Work Profile mode devices? I keep getting users that enroll their devices as Work profile when none of our profiles are setup for WP mode. It would be nice to block android enterprise enrollment if it is not Work Managed Device owner.
Hello, I'm testing the new security rules for Andorid 11. I need to copy a Velocity .wldp file to a Zebra device. ( Yes, I know the recommended Google way it to do it with managed app config) I can do this with the following article. https://forums.ivanti.com/s/article/Android-11-Deploying-Velocity-wldep-wlxgp-files-using-SOTI-MDM-for-non-android-enterprise-devices?language=en_US For some reason I see the host 2 times in Velocity but a delete command in the post-install script will fix this. __chmod 777 /enterprise/usr/Test.wldep sendintent -a "intent:file:///enterprise/usr/Test.wldep#Intent;type=text/plain;action=android.intent.action.VIEW;component=com.wavelink.velocity;end" del /enterprise/usr/Test.wldep I can copy the .wldep file to the devices. But, what if I need to place a new .wldep file there and delete the old file? Soti doesn't have access to the com.wavelink.velocity folder and a mxconfig command from stagenow to delete the file doesn’t work either. You can send a stagenow command that will delete the application user data from the device and it will remove the wldep files but it will remove the license as well. Has anyone found a better way to delete .wldep files from the application folder?
Hey there, we have updatet the windows server 2016 to windows server 2019 on the mobicontrol testserver and we get the problem that the mobicontrolsearch service don't start. In the Log Files we can't found an error. the service is started for 1sec and then carshed. We are using MobiControl 15.4. We have try to update to Mobicontrol 15.5 but there he say after the update on the webconsole, he try to finish the update and hangs stop by 0%... and the mobicontrolsearch services get the same error. netframework 4.8 is installed and as java we are using OpenJDK11U-jre_x64_windows_11.0.13_8. Kind regards Franko
Hi As we know, in MobiControl, there's an option to assign both a user from Identity or an LDAP (AzureAD, Okta, etc). For our purposes, we use Okta. We have managed to create an application in Okta to create the SAML for authentication/authorization. This part is fine because we can pull some users from Okta. And that is precisely the problem. We cannot find all of the Okta users when trying to assign a user to a device from the MobiControl Dashboard. Is there any troubleshooting I can do there? In my opinion, the integration is done correctly, otherwise I wouldn't be able to find anyone. Thanks a lot
I have some Zebra MC9300 devices with Android 8.1.0 on them. There were enrolled as Android Enterprise DO mode about 3 years ago. There were on a network behind a firewall for a long time as we did not need them to get updates from the google play store. Now we are migrating to a new Citrix environment and need them to have the latest version of the Citrix Workspace app as well as the latest versions of Chrome/Webview. However I have noticed that on at least four of the devices they now show an error from Google to verify it is you. We did recently open up firewall rules to allow the devices to talk to the GMS services. Is there anyway other than a wipe/re-enroll to get past this error? This is for Android Enterprise dedicated devices or Device Owner mode so it is not like we can put a standard google account in to verify.
I am just setting up some new Samsung Galaxy Tab Active 3 devices, same model as devices we have used previously. The activation and profile etc add works perfectly. The initial file sync we have though is failing with the error "Insufficient free storage on device" - this is not the case, there is more than 45Gb free on the device (files to sync total <1Gb). File sync is basically pulling down some files from the server to a folder on the device, nothing fancy. It has worked on devices before. Any clues as to what the issue could be now?I can give any more info required if you ask.
2 days ago profile was removed, still it is in removal pending. Is there any script for removing profile for a single device?
Hey everyone, I'm looking for a Browser for my windows mobile / ce devices.For our android devices we use soti surf, which is working really good, unfortunately the browser is unavailable for windows mobile /ce as far as i know.We used internet explorer in the past just a for a few scanner. At some Point this year we will need to use a browser for all devices and won't have native application anymore. Customization features for internet explorer are very limited and not manageable remotely. I have a few requirements.- slight customization options (kiok mode), not necessary but would be really nice for users- js support, can be a very old verison- remotely manageable- no further costs for the browser itself( Devices will be replaced when damaged and not rebought) I know the devices are EOL but maybe someone had similar requirements and found a suitable browser.Thank you very much for reading.If you need any more information feel free to ask.Best RegardsFlorian
We are getting following error when trying to push install apps to iphone. "This app cannot be installed because its integrity could not be verified" the same application can install via TestFlight
Hi,I have a problem with Mobicontrol. We use SOTI Mobicontrol as the default installation on all our laptops. My company needs to replicate operating system images on hundreds of laptops simultaneously, as we always prepare equipment in batches. We have a problem with Mobicontrol, because when replicating the images the equipment is overlapping instead of recognizing the different serial numbers. When we replicate hundreds of devices, they all appear as just one in the portal. How can I solve this problem?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
