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Hi, I have applied lock down in my Honeywell CT50 Android device in Android Plus mode. But even in lock down mode, we can swipe down on the device and then the users will get access to turn on/off wifi,bluetooth,do not disturb mode,etc. I want to disable this option (Screenshot attached). How i can do this ?
Hi,We are using Zebra TC70x GMS devices running Android 7.1.2 with MobiControl using work Managed device and Lockdown Mode.Battery Swap is visible when pressing the power button on the Zebra device, but the app is not opening. If I go to Admin Mode, Battery Swap is not listed among the apps. It is available on the TC70x out of the box.I understand the package name is com.zebra.hotswap, but apart from an instruction about Battery Swap and Device Administrator from Zebra I haven't been able to find any useful info.Any ideas how to get it working?
I have a lockdown configuration on a ZEBRA TC56 with Android 7.1.2 The lockdown has configured two applications The template used does look like and is nearly the standard On the screen I can see the following Anyone an idea how to prevent the display of the link of the App nr. 2?
Hi, Is it possible to deploy a kiosk on a device when enrolled using the generic android for work agent? I'm using the Zebra TC77 with agent version 13.6.0 Build 1928. MobiControl version 14.2.3.1069. The error message I'm getting is "Profile version 2 failed to install, because all of its payloads cannot be installed." The only configuration on the profile is the lockdown. Type of profile is Android Enterprise. Thanks Josh.
Hi All, we are using the SOTI Lockdown Screen with the status bar disabled. We are looking forward to also hide the status bar in order to make the hole screen a little bit prettier. The question is can we show the Information of Battery Status, Wifi-Status and Time display on the Screen without an extreme effort? Would be great if you could give me a short hint on how to do this. Thanks, Steve
Hello, we work with zebra device TC75X with mobicontrol client on version: 13.6.1476 The server version is : 13.3.0.3454 I would like to put on our lockdown a short cut to the documentation in pdf file This pdf is locate on sdcard at the root for to do that, i have add a menu into the lockdown as this: File://SDCARD/PDFFILENAME.pdf add tag <a href="<MCLINK1>">OPEN DOC</a> but when i click on this link nothing happen i have a list of available application BUT no one CAN open a pdf file any idea ? what's wrong ? thanks
Hi, What would be a good option to distribute contacts? At the moment we are using google-accounts. But there can only be 10 devices registrated at the time. Our device-pool is growing rapidly. Changing 10 google-contacts is now a bit laboured. They are all in Lockdown-Mode, therefore the modification should happen without influence of the end-user. Kind regards Johann
Hi, We are having an issue where our Samsung Galaxy Tab A users are on the field and when they change between store wifi and mobile data (and vice versa), they're being chucked back to the Lockdown screen and it starts refreshing. This happens every time and has been confirmed on all devices including the test one I am using. We are running Android 8.1 and MobiControl 13.6.0 Build 1476. Is there a way we can stop it doing this refresh when they change network connections? Any help will be much appreciated! Kind Regards, Josh
Hello, We are displaying the %DEVICENAME% variable in our HTML device lockdown. This part is working fine, but the issue we are running into is that once the device is added to MobiControl, we rename them to match a naming convention that the Device Add Rule cannot replicate (combination of model # and substring of serial #/IMEI#). When we rename the device the name on the lockdown screen does not update until we either make a change to the profile and re-assign it or move the device between groups that cause the profile to be re-applied. How do we automatically force the lockdown screen to refresh this variable, while it is connected, without having to move it between groups or profiles? MC: 14.1 Agent: Android + 13.5 Zebra TC56 Android 7.1.2 LG 12 Thanks, Patrick
Hello, I have a question regarding the Android Lockdown Screen on android+ devices. When you configure a browser call you can use the prefix "http".This launches a Browser in a single page mode without the adress bar and settings. Which Browser is opened here? And can you configure proxy settings for it? Thanks for your help.
Hello all, I have mobicontrol on version: 133.0.3454 Our client is Zebra TC75X and the version of client mobcontrol is on version : 13.6 build 1476 I have two profiles: - one contains a lock down and setting for soti surf (url) - other contain all for black list application Together all works fine :) But imagine this scenario , if user find the lockdown password -> lock down is off With this, I've notice that after several seconds, I see that the application that are black list in the second profile appear ... Why ? The second profile is always enable .. Thanks
Hi I am trying to add the Serial# & Model to a lockdown screen for a Motorola MC9190 WM6.5, for Android MC33 I used the following %MODEL% %SERIALNUM% which works well but this does not work for WM6.5. For WM6.5 I used the following below: Hostname: %MCDEVICENAME% gives me the hostname Serial Number: %SERIALNUM% gives me *NOSERIALNUMBER* Model: %MODEL% gives me %MODEL%
Hi, Customer is usning TC80 AOSP 02-10-02-L-00-A with CFE10, Agent 13.6.0.1257 and MobiControl 14.2.2 (similar behavior was also on 14.2.1) with Enterprise Keyboard as default input method and when scan trigger button on handle is pressed Android shows error message "Application Enterprise Keyboard unfortunately stopped working" while in Lockdown - I've added com.symbol.mxmf.csp.enterprisekeyboard to the Lockdown that works after restart but after some time or when I unlock Lockdown as Admininstrator and then back to User mode the error keeps appeararing again. But when Ent. Keyboard is displayed (input text field selected) it works as expected .. but still shows error message on trigger press When I look to downloaded device agent activity log I can see that the package is whitelisted by Lockdown but also blacklisted?! among with other settings package in line: .. 2019-02-01 22:01:34.883|pool-2-thread-1|I|AP|[TimerPollingForcedManualBlacklistProcessor][applyProfile] - begin {[Lockdown blocked:[com.android.launcher, com.android.systemui/.recents.RecentsActivity,...com.symbol.mxmf.csp.enterprisekeyboard..., com.android.settings/.ConfirmLockGeneric], enabled:true, forcePolling:true, SamsungSoftBlocking:false]}| .. Any ideas appreciated (Whitelist feature did not help) P.S: Also another package that should run on background I've added to the Lockdown items is listed in above log as both whitelisted and blacklisted but it doesn't shows error message when trigger is pressed so possibly it just don't run sometimes.
I have a very weird issue with SOTI lockdown: Samsung J3 devices, Lock-down screen steals focus away from active user many times. meaning whatever the user is doing on the phone, the screen flips back to the main lock-down screen. The user can be texting, emailing, or using an approved app from the lock-down screen. This behavior makes the phone basically unusable. The user can return to the screen they were using and continue to try to complete the task (say trying to complete and send a text message), only to have the focused stolen again by the lock-down screen. If the user is lucky, they can complete a task quickly. Though sometimes, having to try many many times to get something done. It appears to happen @ every ten minutes randomly, however - when it does - it can steal the focus away from user 10-14 times in a row. I have seen the logs contain multiple entries (10-14) in the same time-frame (H:M:S) like: 7:02:02 AM Information Custom log (The device has been switched to User mode) 1-14 times in a row., different days, different times. I also see multiple (1-2) same-day log entries for: Information Custom log (Samsung ELM License successfully activated) other info OS Version 8.0.0 Agent Version 13.6.0.1476 This issue was reported to SOTI in 2016/2017 and I sent them @ 3GB of 'logs' over 8 different troubleshooting tests, the only option offered was - we are updating the agent. We now are 8 Agent versions past this first report, the issue is actually worse than ever. I use: Feature Controls: Block Tether/ add new accounts Phone Calls: to block International and 900 Application Run Control: Blacklist numerous 'sharing sub screens (to prevent user for sharing to online services) Lock-down : 8 apps available - (I recently changed speed-lock to 90 seconds vs 10 seconds for kickoff.) I desperately hope this is what is kicking user out of active screens Settings Manager: allow all SotiSurf: with settings to limit sites allowed File Encryption: for HIPAA compliance. and Authentication: to enforce expiring pins My Rules, data collection and data-com collection every day at 9A {infotech wonk}
Hello all, we have some device as zebra tc 75x. We have a mobicontrol on version 13.3.034.54 Mobicontrol client is on version : 13.5.1617 Well, we have the lock down but by selected text (select, press and share) on lock down some user can access to the device (lockdown off). Ok we have make a change by include some css on the lock down for to avoid this . It's seems to work. But, do you know in case of user can access to the device (lockdown off) if it possible to block any installation of application ? My goal will be to disable any installation of application made by a user... I've search a little and see nothing in feature control but on application run control i've seen it's possible to add white application list and black application list. But perhpas something exist and i haven't see it ? thanks for sharing your knowledge
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