Stop returning to lockdown on reconnecting to server

G
Gary
Rhys Davies Logistics

Is there anyway to stop the lockdown screen exiting all apps on reconnecting to the SOTI server?

Our devices (TC75) are out on the road, and the users are using an app, which when the device reconnects to the server after losing signal, lockdown closes/hides the open apps and returns the user to the lockdown home screen.

This is a pain for the users.

I've seen this happen while on remote control, be using the app. the device goes offline and when it reconnects I see the lockdown, and the app has to be reopened - normally remembers where the user was, but sometimes closes the app completely.

Thanks for any suggestions.

Gary

6 years ago
Android
ANSWERS
G
Gary
6 years ago

Hi Matt,

Thanks for the suggestion, I've adjusted the settings, and waiting for an update from the end users. I'll mark this as solution pending that feedback

Gary