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Hi, I'm having some issues with Samsung Galaxy Tab A7 running Android 11 and MobiControl. I installed the MobiControl app and enrolled the device. Then the app ask me to enable work profile and uninstall MobiControl app. I would rather use the MobiControl app and avoid work profiles. What am I doing wrong here? Are there any up to date documentation on setting up MobiControl on Samsung tablets? If I ignore MobiControl when it ask to enable work profile, I can see the device as online in the MobiControl web console, and I can remote view, but not control. I can not deploy any packages or profiles.
Hi We have got a Zebra TC26 device for test purpose, I would like to ask what (best) ways is there for provisioning the device for our SOTI Mobicontrol 14.4.9? barcode scanning? Is there any how-to guide maybe? We would like to run the device in lockdown-mode outside of google play services. Also I could not see any agent for Android Plus (Android Classic) on soti.net/oem for this model?? at least the device is telling me that the agents are not compatible..
I have white page after I login to my mobicontrol site. I try to clear data and login again and try many devices but the result is the same Link https://s115421.mobicontrolcloud.com/MobiControl/WebConsole/?nosso=true
I am using the cloud version of MobiControl version 15.3.3.1065. From what I understand, the cloud version is already integrated with SOTI Identity. All of my managed devices are Zebra TC21 running Android 10. I am trying to set up Shared Device. I created my device groups in MobiControl, right-click the group I want to make shared, and open Advanced Configurations. From there I select the Shared Device config. However, when I try to add a group to the config, it does not recognize any of the groups I created in SOTI Identity. Has anyone successfully configured Shared Device using the cloud version of MobiControl and SOTI Identity?
f you access the site https://fqdn-of-the-erg/owa/auth/ and use the Debug Tools Networktrafic in IE or chrome you are able to get the OWA Version of the Exchange. This could be a security issue, as an attacker could use some vulnerabilities of this version to get access to the Exchange. Is there any possibility to cover this response? Thank you and best Regards Beni
I have installed MobiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything
I have installed MoiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything
Hi All, we have a large number and variety of samsung devices with both Android Plus and Android enterprise agents. The majority have SOTI kiosks on them but we see that many are not ever receiving firmware updates. On my personal phone i get a prompt to download and install firmware updates. Would the SOTI kiosk block this behaviour ? we do not use EFOTA services Thanks in advance!
Hello, how I change the logo in the "Dynamic Android Lockdown" Template? Thanks. Best Regards
We are using version: 15.2.4 Today, I have setup a new group which includes rights to: View and manage profiles View and manage Packages ... When I login with a user from that group, I can create new profiles and do all I need to do with it.BUT I cannot see any of the existing profiles. Is this a bug or did I overlook something?
Hi, Is there a way to disable the edge panel in the lockdown android ? Thanks Jim.
Is there any way to retrieve passwords set for profiles which use Lockdown/Authentication? I've got full access to the MobiControl database, is it possible to recover a given password? If not, then it would be useful to be able to somehow have a "superadmin" password. We've had a few devices which were not connected to a network, and therefore couldn't fetch a new password definition, and we couldn't update the WiFi settings because we couldn't log into the device! Regards, Daníel
I want to display link on lockdown page to open a .htm file on a windows share we do this on our older windows mobile devices such as: \\networkshare\test.htm the first time accessing the link a login to the share is requested where the user will put in their username\password and have that saved so the next time they want to .htm page viewed it will not ask for anything. when I put in this same link on my lockdown page, android OS I get a: webpage not available could not be loaded because: net:ERR_INVALID_URL what do I need for this to work like it did on the windows devices thanks
When trying to install a new on-prem server with MobiControl 15.4.1 Build 4828 on a Microsoft Server 2019, where the DB is located on a separate Server 2016 with SQL Server 2016 SP3 we face an error during the installation phase. All System Requirements are verified to be met according to the help section area (Link) Error seen on the installation Wizard and part of the log seen below. Any idea why this might be happening? 2021/11/02 07:37:43.070(0x00001ff0): EVENT: Add shared file: type=9, name=trimble_apk_enrollment.png2021/11/02 07:37:43.102(0x00001ff0): EVENT: Add shared file: type=9, name=unitech_apk_enrollment.png2021/11/02 07:37:43.117(0x00001ff0): EVENT: Add shared file: type=9, name=urovo_apk_enrollment.png2021/11/02 07:37:43.117(0x00001ff0): EVENT: Add shared file: type=9, name=vuzix_apk_enrollment.png2021/11/02 07:37:43.133(0x00001ff0): EVENT: Add shared file: type=9, name=winmate_apk_enrollment.png2021/11/02 07:37:43.149(0x00001ff0): EVENT: Add shared file: type=9, name=xplore_technology_apk_enrollment.png2021/11/02 07:37:43.164(0x00001ff0): EVENT: Add shared file: type=9, name=zebra_apk_enrollment.png2021/11/02 07:37:43.180(0x00001ff0): EVENT: Add shared file: type=9, name=zebra_concierge.png2021/11/02 07:37:43.180(0x00001ff0): EVENT: Add shared file: type=9, name=zebra_ET1_GB.png2021/11/02 07:37:43.195(0x00001ff0): EVENT: Add shared file: type=9, name=zebra_MC36_apk_enrollment.png2021/11/02 07:37:43.211(0x00001ff0): EVENT: Add shared file: type=9, name=zte_apk_enrollment.png2021/11/02 07:37:43.227(0x00001ff0): EVENT: Add shared file: type=48, name=AzureTOUResources.zip2021/11/02 07:37:43.305(0x00001ff0): EVENT: Reading file "C:\Users\USERID~1\AppData\Local\Temp\2\{37D25AE5-5AA3-4A50-A848-A8EAA76B1726}\{C3D9886D-256E-42B7-8026-8625E505C3C4}\InstallerInfo.xml" in order to determine the build number.2021/11/02 07:37:43.305(0x00001ff0): EVENT: Determined the build number: 4828.2021/11/02 07:37:43.321(0x00001ff0): EVENT: Reading file "C:\Users\USERID~1\AppData\Local\Temp\2\{37D25AE5-5AA3-4A50-A848-A8EAA76B1726}\{C3D9886D-256E-42B7-8026-8625E505C3C4}\InstallerInfo.xml" in order to determine the build number.2021/11/02 07:37:43.399(0x00001ff0): EVENT: Determined the build number: 3829.2021/11/02 07:37:43.414(0x00001ff0): WARNING: DBLoad: Failed to read SSL Mode from Settings table rc = 22021/11/02 07:37:43.414(0x00001ff0): WARNING: DBLoad: Failed to read root CA from Settings table rc = 22021/11/02 07:37:43.430(0x00001ff0): WARNING: DBLoad: Failed to read iOS Intermediate CA from Settings table rc = 22021/11/02 07:37:43.430(0x00001ff0): WARNING: DBLoad: Failed to read iOS Profile signing cert ID from Settings table rc = 22021/11/02 07:37:43.430(0x00001ff0): WARNING: DBLoad: Failed to read cloud link cert ID from Settings table rc = 22021/11/02 07:37:44.820(0x00001ff0): WARNING: DeleteCertWithSubjectContainCN Failed to delete from 'ROOT', hr=12021/11/02 07:37:44.883(0x00001ff0): ERROR: CryptImportKey failed with 52021/11/02 07:37:44.883(0x00001ff0): ERROR: CMCCertUpdate::CreateRootCert: Failed to import the MobiControl root certificate ID 1.2021/11/02 07:37:44.883(0x00001ff0): ERROR: OLEDB error: [80004005, 3903] The ROLLBACK TRANSACTION request has no corresponding BEGIN TRANSACTION.2021/11/02 07:37:44.883(0x00001ff0): ERROR: SQL state: [3903] 250002021/11/02 07:37:44.899(0x00001ff0): ERROR: CMCDbAccess::CheckResult:The ROLLBACK TRANSACTION request has no corresponding BEGIN TRANSACTION.
Dear All, I have received a request from our customer in order to check any vulnerabilities in SOTI MDM enrolled devices as security concerns. I have gone through below URL's. What action has to take? I have listed below from our customer raised points as per each CVE (Common Vulnerabilities & Exposures) Frame Work Google Play System Updates Kernel Components Local Malicious Application Media Framework Media Framework/ Google Play System Updates Media Tek Components Qualcomm Closed-source components Qualcomm components System (Local Malicious) Unisoc Components Widevine DRM Mobicontrol Console Version: 14.3.4.1087 Mobicontrol device Agent version: 14.4.2.1039 https://source.android.com/security/bulletin/2021-09-01 https://source.android.com/security/bulletin/2021-08-01
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