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Hello, we used mobicontrol on version v14.3 We used zebra tc75x devices under android 7. We think to used now new device under android 11 like the zebra TC77... I would like to find a table of devices supported by this version of mobicontrol ... I know we need to enroll this device under android entreprise but is this version of mobicontrol support this device TC77 ? Thanks
hi team, im new at Android devices for using SOTI, so i have problem in start, so how to create a enrollment rule for Samsung A7 devices? Till now I deploy succesfully all kind WIN rules, so please if anyone can help me. Thank you!
Hi, as we all know we do have a notification bubble on the top right corner of an app when there is a notification like a message or a missed call. Is there a way to enable that in a lockdown? I already tried Displaying Notifications for Lockdown Menu Items from the manual but that's not exactly what i was looking for because i'm using 10 apps on lockdown and i would like to see which app dows have a notification for me. Thank you!
Hi All, we have a large number and variety of samsung devices with both Android Plus and Android enterprise agents. The majority have SOTI kiosks on them but we see that many are not ever receiving firmware updates. On my personal phone i get a prompt to download and install firmware updates. Would the SOTI kiosk block this behaviour ? we do not use EFOTA services Thanks in advance!
Hello, how I change the logo in the "Dynamic Android Lockdown" Template? Thanks. Best Regards
Hi. I get the following notification when the WiFi is unavailable and I have a SIM-card on the device. Is it possible to use automatically mobile network without asking about it? Before the prompt the mobile data appears to be on (the ISP name is shown). The device is Handheld Nautiz X41 and judging by the appearence of the prompt, it comes from MobiControl.
Good Morning. I pushed a very heavy update to our profile that contains our company devices. For the most part, the installation is going well. I have about 9 devices that are showing "Partially Installed" .I'd like to identify those devices to take a look at the configuration and troubleshoot. This profile has over 500 devices, so looking through each device is not efficient. Do SOTI have a feature or script to ping the partially installed devices?
We are trying to build Web Apps that we can deploy through MobiControl but setup in Managed Google Play but the section that is used for the Web Apps is missing. On the support article provided by Google, they mention getting in contact with your EMM provider but word is one of our guys just setup the account so I am not sure where to go from here to get this enabled.
I have a couple of devices, android plus, OEM Agents currently on 14.5.5, I have updated the agent compatibility on the server so the devices are showing that they need an agent upgrade.However, it doesn't matter how many times I click Upgrade Agent, they just will not upgrade. The devices have plenty of space, and battery charge. Any ideas of how to resolve this please
Hello, i need to configure a auto power on when the devices start charging. The devices are Android 10 & Android 11. Do you know any script than can allow this behaviour? It depends on the manufacturer?
There's not a lot of OEMConfig documentation out there that I've been able to find. One basic question that I have, specifically for Datalogic, is if Android Enterprise enrollment is required or if the OEMConfig advanced configs can still be used with Android classic?
Hi everyone, I got around 250 devices enrolled to MC v15.2.3.1033 Recently i applied File Sync Rule to all devices to collect JSON file from each devices to server. 1 file size around 800kb-1MB. I collect it daily, means around 250MB collect daily from all devices. I used Subfolder with device tree path. My question is, is there any way we can delete file from SOTI File System with kind of filter : Example : bulk delete all JSON file > 7 days Reason being is i am afraid it will loaded the cloud server since in 1 month it will be 7.5 GB size of data.
Hi, Im migrating devices to new server and thought i could add stage now as a additional backup if need to ask user to scan something, but dont want to just allow access to stage now willy nilly as i dont have certificate for using stage now barcodes.I thought I could add script that before opening asks to enter pin. I can create Java script for that, but as far as I know it cant be added in lockdown icon. Would it be possible to place it in cmd file like legacy script or how to add java script in lockdown icon?
Hello, We are trying to enroll Samsung Galaxy Xcover -devices to SOTI, but have run into problems. I'll try to explain all of our situations as well as possible, but apologies if I forget something. Anyway, the devices run on Android 11, while out SOTI client is running version 15.2. SHA-2 is enabled. First, I have tried enrolling with Android classic Mobicontrol. I found one from SOTI site, that should work. Non-ELM was seemingly not supported anymore, so I tried with ELM enabled device. There is a small problem with it, because our production network for SOTI clients do not have access to public network. In order for me complete the enrolling, I have to switch WLAN networks to a more public one during it. I was able to do this once, but subsequent enrolls fail upon completion and unenroll themselves. After that I have to do enterprise data reset in order to try enrolling again. I decided to try using the more universal Google Mobicontrol afterwards. The enrollment succeeds, but the devices do not support remote control and always install a work profile. I got some guidance from our seller, that I should enroll the device during the initial bootup, by using the camera to read a QR-code from Mobicontrol stage program. That worked on a Zebra device we have, but on Samsung device I ran into different problems. Because our production environment do not have access to Google play, I must do the initial installation on a different network, so the device gan download the Mobicontrol app. After that, the device starts to enroll, but for some reason I am unable to change settings during the installation. On Zebra device I am able to open Android during enrolling (Zebra runs on Android 8), but on Samsung I can't back out to Android during enrollment, meaning I am unable to change to production network. Is this because of a different Android version? If anyone can give me some hints about how should I proceed with enrollment, I would be very thankful.
Hello all Is there a way to save a weblink as an icon on android devices? The said link is already on the bookmarks, but i would like to have it on the desktop too Family Android Plus Type Android Enterprise - Work Managed Device Thank you for the inputs!
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