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We need to be able to add a user guide to our iPads. It is not a document that can be publicly available online so a webclip to it online isn't possible. Is there a way for us to access a password protected online file storage? Or is there a way to upload a file to the device using Mobicontrol and make it easy for the users to find? (e.g. button on home screen) We may be required to update the document from time to time.
I have an app to manage in which the vendor releases multiple versions of the application without changing the version name, only the version code number. This is not reflected in the app version and Mobicontrol will only display the version number. Is there a way to view the app version Code value for an installed app?
Currently we use devices panasonic fz-n1, but have a "false positives" in alerts, the device have SIM installed
Is there any way through StageNow, mxconfig commands, etc to remove SOTI have device admin access and thus locking down system apps? I've not been successful in removing it's admin control or uninstalling it.
hi team, im new at Android devices for using SOTI, so i have problem in start, so how to create a enrollment rule for Samsung A7 devices? Till now I deploy succesfully all kind WIN rules, so please if anyone can help me. Thank you!
Hello All, I was wondering if someone can help me troubleshoot this issue I am having. I have two different profiles with I use for our fleet services that has a lockdown screen. Where it keeps the notification bar and sometimes it takes it away. It's not consistent. We usually have different templates for different devices but the code is the same and we never have issues with it.
Hi, as we all know we do have a notification bubble on the top right corner of an app when there is a notification like a message or a missed call. Is there a way to enable that in a lockdown? I already tried Displaying Notifications for Lockdown Menu Items from the manual but that's not exactly what i was looking for because i'm using 10 apps on lockdown and i would like to see which app dows have a notification for me. Thank you!
We are running into a problem with linux devices running RedHat where remote controlled sessions just display a black screen. I have seem and resolved this before on Android but this is the first I have seen this on Linux. I ensured that "Screen Sharing" is enabled but other than that I am at a loss of what to check. Any advise is greatly appreciated! Thank you
Hi, I'm having some issues with Samsung Galaxy Tab A7 running Android 11 and MobiControl. I installed the MobiControl app and enrolled the device. Then the app ask me to enable work profile and uninstall MobiControl app. I would rather use the MobiControl app and avoid work profiles. What am I doing wrong here? Are there any up to date documentation on setting up MobiControl on Samsung tablets? If I ignore MobiControl when it ask to enable work profile, I can see the device as online in the MobiControl web console, and I can remote view, but not control. I can not deploy any packages or profiles.
Hi We have got a Zebra TC26 device for test purpose, I would like to ask what (best) ways is there for provisioning the device for our SOTI Mobicontrol 14.4.9? barcode scanning? Is there any how-to guide maybe? We would like to run the device in lockdown-mode outside of google play services. Also I could not see any agent for Android Plus (Android Classic) on soti.net/oem for this model?? at least the device is telling me that the agents are not compatible..
I have white page after I login to my mobicontrol site. I try to clear data and login again and try many devices but the result is the same Link https://s115421.mobicontrolcloud.com/MobiControl/WebConsole/?nosso=true
I am using the cloud version of MobiControl version 15.3.3.1065. From what I understand, the cloud version is already integrated with SOTI Identity. All of my managed devices are Zebra TC21 running Android 10. I am trying to set up Shared Device. I created my device groups in MobiControl, right-click the group I want to make shared, and open Advanced Configurations. From there I select the Shared Device config. However, when I try to add a group to the config, it does not recognize any of the groups I created in SOTI Identity. Has anyone successfully configured Shared Device using the cloud version of MobiControl and SOTI Identity?
f you access the site https://fqdn-of-the-erg/owa/auth/ and use the Debug Tools Networktrafic in IE or chrome you are able to get the OWA Version of the Exchange. This could be a security issue, as an attacker could use some vulnerabilities of this version to get access to the Exchange. Is there any possibility to cover this response? Thank you and best Regards Beni
I have installed MobiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything
I have installed MoiControl Windows Modern and have attempted to run the Wipe feature twice on a machine. I tried "Protected Wipe" and "Wipe" neither seems to have done anything
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