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Hello, Recently we started using Panasonic FZ-S1 Android 10 tablets. We've installed the v14.5.3.1017 OEM specific MobiControl device agent and the corresponding plugin and everything seems to be responding fine. We're using a profile with a lockdown and an authentication password. And now when you reboot the device it's got problems with deciding which default launcher it should use. The screen is on and active but stays black. After a while, it warns that MobiControl is unresponsive and gives the options to either wait or close MobiControl. Waiting for MobiControl to work just keeps resulting in the same error, but if you close it down it offers the option to select another launcher: Quickstep, Panasonic Enterprise Launcher, or MobiControl. Only if you select Quickstep (which is the 'normal' default launcher), the tablet responds and shows its normal screen. If you select MobiControl, you end up in the same errors as mentioned before. That's not what we want though, we'd like to have MobiControl show it's lockdown screen. Only if you select Quickstep and choose to "always" use it as its default launcher and then re-open MobiControl, it'll show its lockdown screen and will work properly untill you reboot the device. Does anybody have an idea what we could do about this? Kind regards, Theun SchellekensMobiCoach B.V.
Hello, We have mobicontrol in version 14.49 all works fine with lot of devices inside Zebra But since today and i don't know why when some users click on the link -> view all devices NO devices are visible and of course the search bar is EMPTY .. Any idea ? thanks
Hello, I have the below issue in Soti Services (in announcements) " a problem has been identified with your Mobicontrol environment. SOTI services are not available at present, this will impact your license validation and device enrollment processes" what is the cause of this issue although everything working normally. Regards
Hello, i need to configure a auto power on when the devices start charging. The devices are Android 10 & Android 11. Do you know any script than can allow this behaviour? It depends on the manufacturer?
Can anyone verify if Mobicontrol v13.4 supports Android 11 devices? We're currently running a mix of 7.1 and 8.1 Android devices. One of our sites is pressed for devices and are looking at Zebra TC72s running Android 11. We're unsure if there are any upper limits on what Mobi v13.4 supports. I don't foresee any issues with Android 11 devices using the same AFW profiles that our 8.1 devices use, but it's always nice to get a confirmation.
Hi, my question is if it possible to delete files was uploaded by rule once every 3 month? I have a rule every time device sync upload files from device to server, on device I've got a javascript to delete files more than 30days and now I'm looking to delete the uploaded files on server console automatically every 90 days, for liberate space on console this files don't useful past 90days It is possible to delete these files using script or by rule?
Hi, did someone also received following errors? Device configuration failed (Error renewing certificate "CN=xxx" from template 4) Device certificate renewal failed (Certificate s/n "123", Issued to "xxx") The Wi-Fi certificates don't renew automatically or manually and configurations with certificates also won't install on new devices. Our Mobicontrol version is 15.1 and it's on-premise. Thanks!
Hello Community, since we Updated our Zebra Devices (MC3300x and TC52) we can't access the /sdcard/Android/data Folder. It seerms that it's a "feature" of Android 11. My problem is that we are using Wavelink Velocity. The Config Files (.wldep) are stored in /sdcard/Android/data/com.wavelink.velocity/files When I try to push the files with Soti or also Stagenow to the device I get an error, cause I have no permissions to access the folder. The devices are enrolled in Android enterprise mode. Is anybody in the same situation or have a solution? Thanks for your help and creative ideas! Best regards Julian
Hi we are just starting on the journey of locking down our Windows Modern laptops with Mobicontrol. I know how to create MSI's for silent application install but wondered if there is away of firing up Bitlocker when the laptop joins Mobicontrol without it being 'chatty'? Currently the user has to click next, decide where to store the key etc. I want this to be completely silent and as seamless as possible. Can that be done?
Hello everybody!I’m a new boy, in the soti’s world.I need to learn the soti mobicontrol. I alredy received account,and I activated it at https://partners.soti.net. (for example my soti central works too)But! After I cant’t to try the soti academy at https://soti.myabsorb.com/#/login.That isn’t succes, because „You have entered an invalid username and/or password. Please try again.”What did I mistake? Please help me! Thank you! Janos
Hello, has anyone encounter the issue where the backbround service & agent only start if the device was once unlocked after a restart?
Hi! We have two different device models. On Zebra TC25 I can open the WiFi setting by calling "Launch://com.android.settings/.wifi.WifiSettings". However the same doesn't work on Nautiz X41 and I get an Activity not found -message. Calling Launch://com.android.settings I can open the root of settings but how do I find out the Wifi-settings path?
Just to give a little warning on the following (Because the og Topic was locked): https://discussions.soti.net/thread/how-to-move-elastic-search-data-nodes-to-a-different-drive/ With the latest Update there was something additionally changed in the registry, if you use this now and delete the data directory you will loose your search data and the service isnt able to reindex it correctly. If you just update and copy the data directory to a different drive it still works though.
Hello I have Zebra TC51 Android 8 non gms devices i need to enroll them in SOTI without downgrading Android 7. What will be the appropriate procedure and how it can be done. Also if i want to convert it into GMS so how it can be done? Any idea or suggestion would be appreciated.
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