Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 1 votes 6 answers

    Samsung A01 Remote View

    Hi everyone, Recently I enrolled around 90 Samsung A01 devices for 1 of my client. I enrolled it using AE through Zero Touch portal. My Mobicontrol version is 15.3.0.6711 After enrollment i found out 1 device can't do Remote Control. The API that showed only Remote View. It's weird because the rest of the device all can do Remote Control.  Anyone experienced this before? Maybe someone has suggestion to my issue.. Thanks & regards, Randy Saputra

    Android
    5 years ago
  • 0 votes 5 answers

    can't get notifications bar to overlay while internal app is displayed Solved

    soti v 15 agent v 14.5 android 10 device honeywell ck65 we have lockdown page lockdown = native, native notifications on we have on lockdown page two items, outlook and an internal app while on Lockdown page the "outlook" will show fine in the notifications bar however when I open our internal app the "notifications bar" is hidden the app seems to "hide" the notifications bar? I've turned on activity suppression from native but that still doesn't do what we need.  I want the notifications bar shown while that internal app is loaded, otherwise the user can't see when an email is received, although the sound is heard here is another pic while in app, no notification bar is showing Update:  further testing, when the "floating home button" is disabled, as in the screen shot below, the "outlook notification" above will not show, however when "floating home button" is enabled it will show as above in the first pic only, doesn't fix my original question though,  on my zebra mc9300 when floating home button is enabled, it actually shows that floating home button but this may be a feature of android 11 because these ck65 have android 10

    Android
    5 years ago
  • 0 votes 8 answers

    Ping/Beep MC93 from SOTI Solved Locked

    Is there a script (or other method) I can send to a device to have it beep or make some sort of noise? We're trying to implement some steps to find devices that employees "hide" in the warehouse. Devices are all MC930B and MC930B Cloud Mobicontrol v15.2.6.1006 Android v8.1 SOTI Agent v14.4.6.1001

    Android
    5 years ago
  • 0 votes 2 answers

    Mobicontrol Agent closes shortly after SOTI Surf is turned on.

    Info:Samsung Galaxy Tab A SM-T580Mobicontrol Agent 14.0.0 Build 1579SOTI Surf 14.3.2 Build 152 Hello, I have been working to try and get SOTI Surf to open a website in kiosk mode to create display tablets. Loading SOTI Surf automatically was no problem. However, shortly after SOTI Surf turns on, the Mobicontrol Agent shuts down. After this, the device goes offline in the SOTI Mobicontrol console and cannot be managed or remotely controlled until someone goes to the tablet, closes SOTI Surf and reopens Mobicontrol Agent. I was searching around and I can't seem to find any past solutions to this issue. Any help would be appreciated.

    Android
    5 years ago
  • 1 votes 1 answer

    Setup for old MobiControl v10 Solved Locked

    Hello, We've got an old version of MobiControl v10.0 build 9619. Do you know were I could find the setup for this version because we don't have anymore the setup? Thanks in advance.

    SOTI MobiControl
    5 years ago
  • 1 votes 1 answer

    App update Self install

    We run a transport app that runs the whole time and requires a new apk every few months. I'm looking for a way to be able to deploy this update in in some sort of self install capacity and I fear that self install via the mobicontrol would be a little bit difficult for some operators. Currently if I deploy an update of said app while it is use it logs out of the app which is problematic if they currently have a job dispatched. 

    Android
    5 years ago
  • 0 votes 6 answers

    Android - Script to update text in a file? Solved Locked

    Hi, I have been scratching my head for a way to send a script to an Android device that will read a text file and then essentially do a find and replace for a string of text.  We do this frequently with out Windows CE devices using the built-in replacetxt script within MobiControl.  I've tried to research some javascript options, but I really don't have any javascript experience.  EX:  File:   /mnt/sdcard/documents/app/config.txt -  File contains various configurations in a XML type layout. There may be a string in there like an IP address or URL that I'd like to be able to change programmatically with a script, so it could be sent to 100s of devices at a time. Any help is greatly appreciated.

    Android Scripting
    5 years ago
  • 1 votes 14 answers

    Android Set Screen Lock = None

    Hello. I'm trying to deactivate the lock screen (Screen lock: None) in the Security part of Android I launched the "watchsettings on" command, but it does not appear in the logs. Do you know what the command is ?Platform : Android +OS : 6.0Thanks

    SOTI MobiControl
    5 years ago
  • 1 votes 2 answers

    Allow App usage Solved Locked

    I'm trying to use google drive as a PDF/Newsletter reader. If I try and open it Mobicontrol says "This action is disabled by Mobicontrol"I am a new user so any ideas on how to make this app allowed would be greatly appreciated.

    Android
    5 years ago
  • 1 votes 2 answers

    Change Default Script Type Option?

    Does anyone know of a way to change the default option in the Script Type dropdown?  The majority of our devices are still Windows CE and we are not using any javascript scripts at the moment anyway.  It's not a big deal, as it's just an extra couple of clicks but figured I'd ask and see if anyone know of anywhere to change the default selection. Thanks

    SOTI MobiControl
    5 years ago
  • 0 votes 2 answers

    Can MobiControl Package Studio be run on a VMware Fusion Windows 10 VM?

    I am attempting to run MobiControl Package Studio on a Windows 10 Pro for Workstations. 64-bit virtual machine running on VMWare Fusion Player v12.1.2 (17964953). When i try to start the application, it never appears on the screen but does start a task, MobiControl Package Studio (32-bit), in my Task Manager that persists. I have tried configuring the application for compatibility mode without success. Can you help?

    Windows
    5 years ago
  • 0 votes 3 answers

    Zebra TC21 devices not responsive when remotely controlled Solved Locked

    When I remote to some Zebra TC21 devices running Android 10, it looks that the device is in sleep mode, with only the date and time shown, and it does not respond to any clicks; in other words, we can't swipe up to unlock it. Is there a known cause or solution for this? Thank you very much. Warraq

    Android
    5 years ago
  • 0 votes 5 answers

    Change Display Size

    Is it possible to configure / set the Display Size of all device over Mobicontrol or any Script ? thanks in Advance

    Android
    5 years ago
  • 0 votes 1 answer

    share pictures from gallery with outlook app

    Hi, we would like to be able to let users take pictures with camera app and then share/send them through the installed outlook app. At the moment we are receiving error:  "can't share pictures while screen is locked" Any idea how to bypass/solve this error ?

    Android
    5 years ago
  • 0 votes 11 answers

    grant storage access to Autoinstall application

    Hello,  I would like to grant storage access to Autoinstall application "com.honeywell.systemtools.autoinstall" via script . Can anyone help me with it ?

    Android Scripting
    5 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.