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Hello, I created an agent for enrolling an iOS device and I'm able to complete the first step when I go to the add device URL. But when I try to install the profile I keep getting a message that the profile installation failed and underneath it says the server certificate is invalid?
Hello everybody, I have the CC6000 tablets from Zebra here. We have a standard for naming devices in our network. Currently they are displayed on the DHCP server with android23ab23ab23ab, for example. But I would like to rename it to ZebraDevice01 for example. Is there a function to do this directly via SOTI or possibly via a script command? I have already tried to do this via the developer options. Unfortunately, this is not possible on the tablets. In addition, given the number of devices, that would be very tedious. Thank you for your help.Pascal
Hi, Any idea how to mass disable cell broadcast notifications ? Best regards
Hi, The option to remote control via HTML5 has disappeared from the menu. Has anyone else noticed this? We have to use this more than the plug-in route due to our corporate network settings. We're using MobiControl v13.4. The option was there yesterday.
notes say sql server express 2016 I see downloads for 2016, 2017 and 2019 also see "core\advanced\localDB Can someone tell me what I need to download thanks Larry
Hello, We have Android Enterprise devices in COPE mode. We want to retrieve the email address of the Professional account entered manually by the employee (Google account). Is it possible to do this and by what means? Can we make the element appear in DEVICE DETAILS and therefore in Columns View? Thank you for your help. Mobicontrol Version : 15.2.4.1138 Regards.
Hello, since several days now, we have installed the mobicontrol on version 14.4.9.1034 All our devices are migrated WITHOUT problem.. I have only device zebra TC75X with android 7 enroll android + with agent on version -> 14.1.6 build 1018. But since today, i notice on some device, i see on web console icon for to make remote connexion (downloadable plugin) BUT for some device the icon is not present !!!! Device is the same, I've try to reboot device -> always same icon not present agent is update also but nothing change Have you got any idea ? thanks for all
It get the error issue when it tries to install this package to Datalogic FalconX3+
Is it possible to send a script to a device to launch an application? The device is enrolled as Work Managed and is locked down in a kiosk. We have built an application to change an OS level setting when ran but only want to run it once so ideally we don't want to add it to the kiosk.ThanksJosh.
Looks like our v15.01 has sql express 2014 the newer version according to docs comes bundled with sql server 2016 express Does anyone know if this will upgrade the sql properly from 2014 to 2016? I don't want to break anything during the upgrade process I'm wondering if another solution would be to ugrade sql first and then run the installer? we have some older windows mobile devices, looks like they are still suppose to work with the newer version Thanks in Advance
hi everybody, we run MobiControl version 14.2.2 amd we've been asked to replace Oracle Java runtime with OpenJDK. In one test environment where I could test this migration with SOTI 15 I had no problems, but unfortunately on prod environments it is still not possible to upgrade the MobiControl version due to a not possible outage. Unfortunately it looks like everything goes smooth apart from the MCSearch service which, when OpenJDK is in place, cannot start. I am trying with OpenJDK version 11: C:\Windows\system32>java -versionopenjdk version "11" 2018-09-25OpenJDK Runtime Environment 18.9 (build 11+28)OpenJDK 64-Bit Server VM 18.9 (build 11+28, mixed mode) I did following actions: - extracted the zip file under D drive with folder named jdk-11 - stopped MCSearch service - uninstalled Oracle java runtime - rebooted server (Win2016) - created env variables JAVA_HOME and MC_JAVA_HOME with value D:\jdk-11 - edited PATH env variable to add D:\jdk-11\bin and %JAVA_HOME%\bin - created reg keys [HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft][HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment]"CurrentVersion"="1.8"[HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.8]"JavaHome"="D:\\jdk-11""RuntimeLib"="D:\\jdk-11\\bin\\server\\jvm.dll" When trying to start MCSearch through the Windows services window I receive error stating that it is not able to start with error code 4. If I look in the logs in fact, it looks like the problem is that "it cannot find the file specified". The event viewer instead just tells: "The MobiControl Search service terminated with the following service-specific error: The system cannot open the file." I also tried to uninstall MobiControl and reinstall it, but no luck. Of course, reinstalling the Oracle java runtime, everything restarts to work pretty fine. Could please someone help me to understand what I'm doing wrong? Thanks a lot for your hekp in advance and best regards
Hi all, this is my environment: Server Version: 15.1.0.3416 Device: Honeywell RT10A (Android Version 9) Agent Version: HoneywellMobiControl1440NewGen_1028.apk Reading the documentation the profile Per App VPN: F5 SSL should be possible to automatically start a vpn connection when an app initiates network communications. Is that correct? At the moment i have configured a lockdown with two buttons: Sonicwall Mobile Connect and Ivanti Velocity. I'm trying to configure the device with one single button so that when the user starts the browser (Ivanti Velocity) also the connection is started. On the device is already assigned an authentication profile. The installation fails with the message "failed to install, because all of its payloads cannot be installed". Are there any other requirements needed? Do you have any suggestions? Thank you really much in advance.
hello, I am trying to use the sendintent on a managed android enterprise to have the device run its update app and install updates. i am new to android scripting so any help or resources would be very helpful.
Hi,i try to push an android upgrade that works on all 6.0.1 versions but i cant push it to the 7.1.2 android versions.We use Zebra TC70x and TC51 Both can't be upgrade with a 7.1.2 android version.I do it right: 1. Push the file to the SD card.2. Run the script: sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/FPU_ATLAS_02-32-04.00-OG-U00-STD.zip;endI already tried both Zebra plugins but that didnt do the trick.Hawke eye and the other one.
Hello dear Soti Team,We are currently experiencing some problems with some Android 9 (Android Plus) Honeywell CT60s. We noticed that many devices are displayed as offline in the web view. We then noticed that the Mobicontrol Agent can no longer be opened on the devices and that the agent takes up the entire memory space of the device (15GB). The device can therefore no longer be administered.I read in the forum that this could be a bug in the SQL database on the device:https://discussions.soti.net/kb/android-enterprise-and-oem-specific-agents-are-crashing-after-agent-upgrade/Agent 14.3.4.1006 is currently installed on all affected devices.It is possible to copy a new agent via USB and install it over the device. I was able to install the following version: HoneywellMobiControl1442NewGen_1039.However, the problem persists, presumably because the defective and cluttered SQL database is still present in the background.Unfortunately, we have the feature control with "Disable removal of Mobicontrol Agent" active, which is why we are unable to completely remove the agent beforehand.Is there any way we can remove the complete Mobicontrol Agent installation in order to start a fresh installation of the agent? Unfortunately, Mobicontrol is still functional enough to prevent us from uninstalling it.It would be very bad for us if we now have to reinstall devices worldwide. Cheers Maik
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