No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi all! We are using ET50 Zebra Tablets with Android 6.0.1. Also we are using the SOTI Lockdown with an application, launched in single app mode. We had to add some more intents and another Launch app (android.nfc) to get the nfc reader to work. The problem is that the user is able to leave the application by clicking the back button and can enter the lockdown launcher screen. We thought this is prevented by single app mode? Many thanks.
after installing soti surf I noticed it installed partially under managed google play it said: install failed
Zebra has a Application called work force connect Push to Talk wfc-ptt Each device needs a activation code. Is there anyone who can tell me how i push this down to the device so that the app is then activated with no manual input . I have been told that you need to send an intent but i have never done this before and need help building a script and also to know where the file needs to go on the device
we have a link in our lockdown page which opens a intranet web page I cannot tell what is being used when the page displayed, I'm assuming it's using "chrome" android 8.1 zebra MC930B how can I tell what is being used to display our web link? the reason for the question is that it's slow after scanning in a barcode to process
When does SOTI make a license Available again: when it is unenrolled or when deleted? Say there are lost devices, can I just unenroll to release their SOTI licenses for new devices, or do I need to unenroll AND delete? Thanks
Interesting: We have Zebra 930B devices with Android 8.1 oreo one has lockdown screen and one does not both have soti agent installed the one that has the lockdown screen is slower all we have in the lockdown screen is a link that opens a web page why would the lockdown screen being making this slower I've never had this happen before, most of our devices are windows mobile both scanners are configured the same the profile only has two items, authentication and lockdown the profile type is "Android Enterprise" the tempate is "MCTemplateAndroidDesktop.html" our soti version on the server is 15.01 the soti agent version is 14.4 which was downloaded during the setup one other note: I disabled "google" app to keep the google voice popup from occuring On the no lockdown device the tester opened "chrome" and is placing the web link there on my lockedown device I'm not sure what is being opened, I would guess it would have to be chrome also? I just looked in remote control the device with no lockdown has this running under the application manager tool: launcher3 mobicontrol the locked down has this running: mobicontrol
Hello, We are currently testing some Firmware update OTA. The FOTA is working fine on one of our devices. Now, we would like to target all the ~2000 devices that are currently enrolled on our server. --------------- MC version : 14.3.3.1111 Device Manufacturer : Coppernic Device Model : COne2 Management Type : Work Managed Device AE Agent Version : 14.4.1.1064 --------------- I tested the following script : writeprivateprofstring SystemUpdatePolicy 1apply SystemUpdatePolicy You can find the documentation here No error message in the device logs but the script does not work. Does the script look OK to you? Is there any need for additional elevation like WRITE_SECURE_SETTINGS for writesecuresetting? Is there maybe any other way to process? Many thanks for your help and advice !
We have a number of Samsung A40 devcies all enrolled on soti as android enterprise - Work managed devcies all using outlook mail client for email. Hoever we are unable to sync phone mumbers from the users emal accounts. On a non enrolled device the user has a sync contacts option from within the contacts applicationa and this will pull over the required numbers. But on the soti enrolled devcies this option is missing? and I cant seem to find the option for allowing/disabling the functionality.
Hello everybody, My customers is working on a project in which the device they use is an iPad (including new and old models), they only use an iPad, not an Android tablet.They want to display iPads in different departments, each department will use the same software but log in with different accounts (internal accounts of the software they design). Of course, these devices will work continuously, the screen always displays a live wallpaper (or list), when the user touches the device screen, the system will automatically run an application pre-configured by your manager on that device.I think the way that works they are planning to implement is quite similar to Lockdown mode on Android devices. However, I have never managed any iOS device on SOTI MobiControl, I wonder if anyone has implemented and stable the model that I just mentioned?Sorry my english isn't very good.Thank you very much!
Not sure if this question has been raised before and I have verbally discussed with SOTI support in the past. In version 13.4, there was a dashboard section that dynamically allowed you to click on the graph and load the guns or area of interest into view whether it was last connected time, storage status, etc. Another feature I would love to see return is a Days Offline Column that gave a Bird's Eye View instead of only date last connected. Last but not least, the dashboard in v14 and higher should be sizeable. If I need to enlarge the device column due to fair to poor vision, the dashboard should not enlarge so big whereas only 1 and a half sections out of 5 or more sections are visible. In other words it would be nice if there was a zoom feature in SOTI vs using zoom in Chrome. The dashboard and device column should have separate zoom controls instead of none at all. other than this, I am appreciating the new look and feel. Thanks for letting me share.
I have created a whitelist for restrict which domains the user may access and it has worked pretty well. But I could not include a entry for allowing the end user to be able to access a google form. The url is: https://docs.google.com/forms/d/e/1FAIpQLScM6-WlL2BIye_5INnlhmKAJ4_CqBQCCOtYwSoedq1ZuHnVME/viewform I have tried different kind of entries, with no success as: docs.google.com docs.google.* docs.google.com/forms/d/e/ docs.google.com/forms/d/e/1FAIpQLScM6-WlL2BIye_5INnlhmKAJ4_CqBQCCOtYwSoedq1ZuHnVME/viewform What should I include on whitelist for allowing this url ?
Hello, I have over then 1000 devices to manage and I need to get the CommonES version for all devices in one click or through a script. have you a tip for that. Thanks Amine
Hi All, We have updated to Mobicontrol 15.1 and we have run in to some strange issues, At the moment we can't delete folders in Mobicontrol, the Delete button is visible, but when we press it nothing happens, We can create folders and rename them. just not delete them. I'm also missing the possibility to move devices from one folder to another, in our older version 13.4 we could just drag and drop. But this isn't possible anymore either. is there a new way in the upgraded version 15.1 I have tried with following browsers Microsoft edge 86.0.622.56 Internet Explorer 11.1518 Chrome 86.0.4240 Firefox 81.0.1
Hi I need to disable Chrome so that updates are uninstalled on XCover 4 but MobiControl will not let me (Message saying "this action is disabled by MobiControl") I have tried removing from managed app catalog, blacklisting, afw_prevent_uninstall com.android.chrome disable. All to no avail. What else can I try? Once it's done I need to enable it again.
I have a problem with the Soti MobiControl webconsole New devices are not displayed, but rules and profiles get the devicesWhen I move a device to another folder, the device remains in the old folder in Web console, and rules and profiles are dragged from new folders. What is the problem here?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
