Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    Android Classic Pulse Secure VPN

    Hello, for Android Classic is it possible to configure the secure pulse (VPN) ? I know that for Android Enterprise it is possible. Would there be any scripts? Thanks.

    SOTI MobiControl
  • 0 votes 3 answers

    Permissions for Mobicontrol during installation

    Hello, i run often in trouble with not given permissions during the rollout of Devices. (systemsettings and notification). Is there any possibility to give this permission automatically during the installation? The notification about this is only short time visible and the operator often not see them. Devices: TC51/TC56/MC33 A8 Client:14.3.0.1000 / 14.4.1.1064 Mobicontrol: Version: 15.0.1.1181

    Android
    5 years ago
  • 0 votes 2 answers

    Migration from Android Device Administrator to Android Enterprise Managed Device

    Has anyone sucsessfully carried out this migration? I am having issues with it regarding MGPA (managed google play accounts) Devices succefully migrate to android enterprise agent but i have no MGPA Before any asks all of the below is in place To migrate your Zebra Android Classic devices to Android Enterprise, they must meet all the following criteria: Running Android 7.0 or later Zebra devices in the 8965 family must also have BSP: 01.01.49 - LifeGuard Update 20 (September 2019) or later installed Running Zebra MX 9.0.4.3 or later Enrolled as device administrator Have no accounts, Google or otherwise, activated on the device  Details below Server version - 15.2.2.1080 Device - TC56 Build number - 02-07-08.00-NG-U00-STD MX version - 9.0.12.0 DA agent - 14.3.3.1038 DO agent -  14.4.0.1028  

    Android
    5 years ago
  • 0 votes 2 answers

    Profile installation Pending

    Hi all, we are using Android fully managed device and Nokia 5.3 (A10), Zebra TC51 (A8) for e.g.. Agentversion (mainly) 14.4.1.1064, 14.4.0.1028 On some devices some profiles are stuck at pending installation.  Sometimes it's helpfull to revoke the profile for this device and reinstallation but often they keep stuck at this state. The only "workaround" i've found is, to delete the device in Mobicontrol (so device is doing a rollback) an reenroll the device. This happens on different profiles but mainly on "authentication" and "blacklist" (we seperate them). Is there another way to do it or something to look at?

    Android
    5 years ago
  • 0 votes 3 answers

    Excel for android 6 in CK75

    I want to install excel app in my CK75  Device Kind : Android Plus   Device Family : Android Plus   OS Version : 6.0 Agent Version : 14.1.1.1003 Android API Level : 23 OEM Version : 82.01.14-(0131)   Supported APIs : RC+, Enterprise 4.1   Please any suggestion of app and compatible to this os.   Thanks Amine

    Android
    5 years ago
  • 0 votes 2 answers

    Retrieving patch level from windows servers

    Hi gyus, I've a question from a customer which did ask whether it would be possible to retrieve for example patch levels from thei windows server os. Is it possible with Soti? kind regards Gerd

    SOTI MobiControl
    5 years ago
  • 0 votes 2 answers

    SOTI Message Notification sound

    Dear Soti Team I can able to send message via webconsole to a android device and there is no sound or notification so that the user can see the device just receives the msg unless the user view it by himself any script to enable sound or vibration so that the user can be notifield that he has received message appriciate your assistance

    Android
    5 years ago
  • 0 votes 6 answers

    Remote control issue RC error Enterprise 4.1

    Hi,  We have been using a HP Engage device running android  without any issues for the past 12 months and we upgraded to Soti 15.2.3 2 weeks ago and now when we try to RC the device the button is missing. all the other devices are fine but this device is an issue.  We check the API and it says RC Error Enterprise 4.1 We have tried  _resetfailedrcdetectionflag restartagent also  retryrcdetection   I even tried rolling back our server to 3 weeks ago to see if this is a Soti server upgrade issue and problem is still there so this seems to be either a device or agent issue. This is the Agent details  Device family Android Plus OS 8.1 Agent verison 13.7.0.1031 Android APU Level 27 RC version 1.15.3.109   If anyone can help that would be amazing.  

    Android
    5 years ago
  • 0 votes 3 answers

    Script to run\install reg file on WINCE

    Good Day, Does someone have a working script to install\Run a .reg file for WINCE? Will be pushing down the script with Mobicontrol. Thnx

    SOTI MobiControl
    5 years ago
  • 0 votes 1 answer

    Android Lockscreen - Single App Mode

    Hi all! We are using ET50 Zebra Tablets with Android 6.0.1. Also we are using the SOTI Lockdown with an application, launched in single app mode. We had to add some more intents and another Launch app (android.nfc) to get the nfc reader to work. The problem is that the user is able to leave the application by clicking the back button and can enter the lockdown launcher screen. We thought this is prevented by single app mode? Many thanks.

    Android
    5 years ago
  • 0 votes 2 answers

    does soti surf require " google play"

    after installing soti surf I noticed it installed partially under managed google play it said: install failed

    SOTI surf
    5 years ago
  • 0 votes 4 answers

    How do i send an activation key for Zebras work force connect Push to Talk- wfc-ptt to a device

    Zebra has a Application called work force connect Push to Talk wfc-ptt Each device needs a activation code. Is there anyone who can tell me how i push this down to the device so that the app is then activated with no manual input . I have been told that you need to send an intent but i have never done this before and need help building a script and also to know where the file needs to go on the device

    Android
    5 years ago
  • 0 votes 6 answers

    android lockdown screen question Solved Locked

    we have a link in our lockdown page which opens a intranet web page I cannot tell what is being used when the page displayed, I'm assuming it's using "chrome" android 8.1 zebra MC930B how can I tell what is being used to display our web link? the reason for the question is that it's slow after scanning in a barcode to process

    Android
    5 years ago
  • 0 votes 2 answers

    When does SOTI make a license Available?

    When does SOTI make a license Available again: when it is unenrolled or when deleted? Say there are lost devices, can I just unenroll to release their SOTI licenses for new devices, or do I need to unenroll AND delete? Thanks

    Android
    5 years ago
  • 0 votes 3 answers

    ZEBRA device with lockdown screen is slow

    Interesting: We have Zebra 930B devices with Android 8.1 oreo one has lockdown screen and one does not both have soti agent installed the one that has the lockdown screen is slower all we have in the lockdown screen is a link that opens a web page why would the lockdown screen being making this slower I've never had this happen before, most of our devices are windows mobile both scanners are configured the same the profile only has two items, authentication and lockdown the profile type is "Android Enterprise" the tempate is "MCTemplateAndroidDesktop.html" our soti version on the server is 15.01 the soti agent version is 14.4 which was downloaded during the setup one other note: I disabled "google" app to keep the google voice popup from occuring On the no lockdown device the tester opened "chrome" and is placing the web link there on my lockedown device I'm not sure what is being opened, I would guess it would have to be chrome also? I just looked in remote control the device with no lockdown has this running under the application manager tool: launcher3 mobicontrol the locked down has this running: mobicontrol

    Android
    5 years ago

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