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Dear All, Is it possible to install softphone application (RingCentral, 3cx) on the MC3300/MC9300? Thks in advance JJC
Hi,An app has been deleted from the Play Store catalog (I don't know why). Therefore, it has been deprecated from our work managed catalog. And it has been automatically deleted from the devices where it was installed. How can we avoid this? is this behavior normal? Thanks. Regards
Hi, I am trying to enroll IPAD device but after i install the certificate i try to open the MobiControl agent it gives the below error. (The identity of the server (s096155.mobicontrolcloud.com:5494) cannot be verified .Will try to connect to the next Deployment Server ) Note :I have generated new APNS certificate because the old is expired and i couldn't renew it , so i am trying to enroll the devices from scratch. Appreciate your help as i am having this trouble since 2 months with no luck to fix it.
Do you guys know if I can set up a list with a bunch of numbers and restrict the company devices to only make and receive calls from/to this whitelist?
Hi, is there any possibility to have multiple lockdowns on one Android devices for different users? For example the lockdown always asking for a password, after entered you're seeing what you're supposed to see. Or is it only User or Administrator mode? If so, does someone have any other idea how to handle this? Thanks for your input, Regards,
Hi, is there any difference within the Add Device Rule depending if it's Plus/Classic or Enterprise ? Or are the rules the same? Thanks,
Hello,To understand my question a little better, let me first explain the problem, that led to it. We are using a third-party application, which main features are to keep track of routes and deliveries. For example, where & when is it delivered/collected, or tracing of a driver with the possibility of live updates. A requirement for most of these features, would of course be a (nearly) constant GPS signal.Here lies the problem. On our third-party application, the GPS signal is turned off every time we activate lockscreen (screen goes dark, while the device is still operating in the background). Meaning that our application is neither transmitting nor collecting any data.But this can be avoided as long as the screen stays on active. - Which leads to my question. Is it possible to force the screen on our devices, to stay activated at all times, not allowing our drivers to physically turn the screen off by pressing the power button?Meaning that as long as there is charge on the battery, the screen will stay activated, unless we as an administrator tell it otherwise. As a bit of wishful thinking, we would like to take it even further, so that the screen could switch between maximum brightness and minimum brightness, with the press of a button. I do understand this might would be asking too much, so a feature like that, is defiantly only a second priority. Hope someone can support us with our "little" problem.Kind regards Joachim
Hello everybody, I have a Galaxy Tab S6 device, I used to install Work Managed mode for this device (factory the device then enter afw#mobicontrol code when asking for Google account entry), the device is still active work normally with the Work Managed Profile. However, I deleted the device from the SOTI MobiControl system for a while.Today, I re-enrollment this device to connect to the SOTI MobiControl system, of course I still install the above steps, but the device no longer works with the Work Managed Profile. I ran the test by creating an Anhdroid Classic Profile and assigning it to the device, strangely enough, it worked. I still don't understand where the reason is.Has anyone encountered a situation like this yet, please help me. Many thanks!
Hi MobiControl server - 14.4.9 Agents - various compatible Devices XCover 4 and XCover 4S In order to diagnose a problem I need to uninstall Chrome updates but I'm getting "The app is required by your device administrator and cannot be uninstalled" This is regardless whether I have Chrome in the Play Store as a Managed App or not. Any and all suggestions welcome.
Hi all maybe you can help me with following issue: We collect device location data and in feature control it's set to high accuracy but sometimes its not able to be located (isn't able to). Then we start google maps on the device which asks "Activate location service for your device..." After Saying "Ok" it's working fine. Server: 15.2.1.1094 Android Enterprise Fully Managed Is there a way of setting it via script?
Hi, there's a problem by enrolling new devices with Android Enterprise and the new client 14.4.1.1064 on a 15.1.0.3416 server. (a server update not possible - Windows Server 2012R2...) No Remote Control: No Enterprise Binding:
Hello, we have mobicontrol since several years. we have buy some new license for device android . I have receive a mail from soti with a new Guid. But in this mail, no procedure explains how to install this. I suppose , i just need to copy past this new guid in a console of mobicontrol (REGISTRATION CODE) ? must i restart something with the admin utility ? thanks for your explanation
My Application have been error with google service (Google Map Service) So, I want to stop google map service or other service it I want. Can I?
Hello together, i need to get the Zebra MC 93 with Oreo 8.1 connected to our WLAN.I created already two profiles for the device to push the certificates manually: The certificates are already installed on the device but i can not choose the certificate for the WLAN the CA and client certifacte are not choosable in the WLAN. Do you have any idea what the issue should be?Which format does the certificates need?
Hi, I want to give permission to allow customers to create users but not let them see and edit users of other customers, how do I do this? Hope there is a workaround for this problem. Many thanks!
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