SOTI Pulse Logo

Error: The Session has been closed. Please try again. Error Code: 1000

RS
Richard Stoddart

Hi,

I am trying to remote view an Alcatel 1S and getting the following error:-

Error: The Session has been closed. Please try again. Error Code: 1000

This have been able to remote view in the past but no longer working. I noticed on an other post to try and reinstall the plug in but this has not worked in the case. Does any one have any ideas how else to fix this issue? 

error remote-view alcatel
4 years ago
Android
ANSWERS
J
JSMOD@SOTI
4 years ago

Hi Richard,

Thank you for posting on SOTI Central.

Could you please provide some more information:

- Device OS version

- MobiControl Agent version

- MobiControl instance version

- Method of remote control (Legacy or SOTI Assist)

Kind regards,

Similar Discussions