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Hi, Today I enrolled 3 new devices in my SOTI instance - Honeywell CK65 with Android 13, Agent Version 15.1.5.1049 I have configured a lockdown on all of my devices (around 5000). On these three devices (which are the only ones with this combination of model and OS version) I cannot access the admin menu by long-pressing the back button. I made a long-press, but nothing happened. Do you have any suggestions on how to fix this?
Hello,Following the update to Android 14 on our managed Samsung devices, we are getting a net::ERR_UNKNOWN_URL_SCHEME when trying to access the wifi app using the action ''action://CONFIGURE_WIFI'' in lockdown mode.Is there any workaround or fix to this? I've tried sending intents with ''android.settings.WIFI_SETTINGS'' without luck.Thank you,
Hi! We use an Android app (Aims Manager) which launches a browser window for sign-in. When configuring the device with Lockdown mode and adding this app only, the pop-up browser gets blocked unless I add the sign-in URL as a Home Screen Item. Is there a way to grant access to this sign-in URL without creating a dummy Home Screen Item?
Hello, I have an issue with launching preinstalled apps from lockdown feature. It gives me the error "Package not found" even though the app shows in installed apps of the device. Apps that I installed as packages run fine (such as SOTI surf). To be specific - EDA52, trying to launch://com.honeywell.settings Any ideas?
Hi,I'm using SOTI default Lockdown in a Samsung phone. First, I put into the menu the default telephone app that Samsung has, but it didn't work. Reading this forum I saw tha I need to use 2 more applications to make it work. So, I putted into de lockdown screen. How can I hide them? Thank you very much
Hi,While I can add any app from the Play Store to lockout mode in Soti, I’m wondering if there’s a way to include the Play Store itself on the lockdown page in Soti Mobicontrol.
I would like to know if there is a way to "lock down" specific applications that have been added to the lockdown's home screen.(ex: special applications that only managers are able to access via a passcode/phrase)
Hi, I want to make a link in the template to allow user to go back to the website (internal) if they use the back button. Chrome is open at the startup and it is working fine (webpage defined as homepage) but when I set a template with a simple link, it open in the internal browser and the page is not working (I think it use Surf). I want that link to open Chrome or switch back to it to allow the webpage to work. I tried the Intend, browsers and other possibilities but those are only for the Custome home page and the link is not working. Enable Single App Mode get me a black screen instead of Chrome. So how to set a Template to open a web page in Chrome and not in Surf? Or how to prevent user to use the back button and be stuck on the template page? Regards, Michel Leclerc
Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcutDoes anyone have any ideas on how to do this? I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to doSince we have several different locations we want to list a contact number to our Administrators in order to be able to support
Good day everyone, I've got a lockdown webpage problem, here i have 2 scenarios: case #1 Publishing the app ("launch" function in the lockdown) the webpage get open correctly. case #2 Publishing the page only ("http" function in the lockdown) the webpage open zoommed in.I would prefer to use case #2 in order to avoid users to have urlbar and browsers menu. Any idea how to fix it in case #2 ? Any way to force zoom in the command or disabling zoom in the lockdown? p.s "browser" function work same as launch so discarded.
Hey all!I would like to remove the "Recents" button while in lockdown. I have figured out up until now that you can do this by running lockdown in "Native" mode, this way the button does get removed. The problem is that I am using an app called "Velocity" in this app there are 2 seperate profiles, and I am using the "intent:" action to open the app with a specific profile For example: ProfileAProfileB #Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileA;end;#Intent;action=android.intent.action.MAIN;component=com.wavelink.velocity/.te.SplashActivity;S.openProfile=ProfileB;end; This intent works when in Activity suppression mode, but not when in Native mode.The end goal is to have the intent working as intended, and have the recents button removed/disabled.
Hi, Does anyone know which browser the Lock Down - Kiosk browser uses? This is the "https://" option when adding a screen item. This seem to have the affect of make the web page full screen however, we noted that performance on the web pages is very poor in comparison to using Chrome driectly or the "Browsers://" option. Is there anyway to replicate the full screen without using "https://" Thanks
Hello, I have copied an image into the 'Proglove' directory of my ZEBRA terminal. I have no problem displaying the image in an "Activity Supression" lockdown.I use the following item:File://mnt/sdcard/proglove/proconfig.pngBut it doesn't work if I change my lockdown type to native. Do you have any idea what is blocking in native mode?
Hello,I have locked the display of my ET51 tablet in portrait mode and disabled automatic rotation.When I rotate my ZEBRA ET51 tablet (putting it in landscape), an icon allowing me to change the screen rotation appears at the bottom right of the screen.How can I prevent this icon from appearing in "Activity Suppression" lockdown mode?
Hi Everyone, Getting a try on some Lenovo P11 into Mobicontrol. Seems i'm able to find everything needed, except a thing.. on each other device we use in Mobicontrol we got the ability to switch to admin mode from Lockdown (Some device require swipng up, other to keep "return" button pressed.) None worked on the Lenovo P11. Anyone that have tried and know how to manually switch into Admin mode? Regards Steeve
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