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The problem is that when trying to open a url it redirects us directly to a default soti browser. I understand that the following function can be applied "file: // url browser path" But it's not working.
I created a simple package that includes a simple powershell script. I set the property on the file (in the package) as auto execute. The script is installed ok, but the script is simply "opened" with notepad. I even tried changing the app associate with the script file type from notepad to powershell but that made no difference. Any suggestions? A.
Hi All, Is it possible to create a report which shows the statuses of a specific profile (Installed, Pending, etc.) on the members of a device group? MobiControl version: 14.1.0.1152 Thank you in advance,Csaba
Hello everyone.I wanted to ask you how can I add multiple exceptions on a wifi profile in the proxy tab -> exceptions. How do I separate multiple entries into exceptions, by commas ? Is the symbol : * taken into account for example : 10.* ?Thank you.Regards.
I can install the Enrollment Profile without issue, but when I go to actually enroll a MacOS Catalina device I get this error. I've tried it on three different systems so far today and all give the same error. It says: Profile Installation Failed. The profile "MobiControl Device Enrollment (net.soti.mobicontro.enrollment.phase1:uuid-here)" could not be installed due to an unexpected error. <NSCocoaErrorDomain:3840>
Hello, We are currently using a mixture of Telecom Expense Management (TEM) and a simple HTML lockdown we've developed internally. The issue we are currently facing is since we have such various devices in our possession, developing a lockdown and system to issue it is challenging. We currently only have one lockdown profile and this has some issues with some models. We've discovered today that some of our devices have different application names for the dialer. One uses "com.samsung.android.dialer" and the others seem to use "com.samsung.android.contacts/com.android.dialer.DialtactsActivity" from my testing. Is it possible to include two package names in the lockdown but only show the one installed on the device? I'm not entirely against having another profile, but I feel like it might be more work in the future if we ever need to modify these profiles later on. Another issue that we've encountered is that the user cannot modify settings on the device. I believe in the past they were able to modify the device settings unless we checked the "disable settings changes" under the status bar in the lockdown menu. I could technically install the SOTI settings application, and will likely do so, but it does not have the ability to adjust the hotspot on the device and some of our users need access to modify the hotspot settings. MobiControl Version: 14.4.8.1043 Agent version: 14.1.8.1111 Models: S7, S8, S8+, S9, S9+, Note8, Note9, Note10, A50 (some models are AT&T firmware and some unlocked) OS: 7.11, 8.0, 8.1, 9.0, and 10. DA+ 95% majority, only about 10-11 devices enrolled with AE.
Hi everyone, We recently deployed 30 Android devices. They have been enrolled while being on Android OS 9. Some end-users updated their devices and now Mobi app doesn't connect anymore to our DS. The reason is that our mobicontrol server have a self-sign certificate with SHA1 and Android 10 doesn't support it. We have an inventory of Windows Mobile CE 6.5 (which don't support TLS 1.2) and we don't wanna update this certificate yet because it would disconnect all those PC pockets. I've pushed a script to disable the system OS update but I believe this script only last 30 days on Android Enterprise devices. Is pushing the script again after 30 days will extend the policy ? Thanks for your help,
my mobicontrol can't install package status show pending install. Please help me. How to update my profile
hey everyone, ever since upgrading our SOTI to a newer version, the device profiles that we assign to our tablets will not load unless i revoke it and reinstall it. it seems the profile will get about halfway installed and then it sits there and takes a while. i have also noticed that the agent will not stay connected. the devices we are using are Samsung Tab A's with verizon and ATT
I have a list of approx 150 devices that we need to remove a profile from. Is there a way to do this via script to avoid having to go to each device individually or searching for the device manually in the assign section of the profile? Regards, Johnathon
This may be related to my other question about Custom Data not being updated.... but I will ask anyway. I have an application on my devices that I just received an update for. After I updated the profile, the application would not update. I have questions out to the developers to find out whether they built the application differently (signing), but have not heard back yet. I removed the profile from the device and the application deleted on the device, but that Application list did not update (after the required checkin). So Mobicontrol still thinks it is installed. When I try to install the updated version, the update fails as it thinks the application is already installed. Server: 14.1.2 Agent 1360_1662 Device: Zebra TC77 OS: Oreo Management Method: AEDO Environment: Not Using Google Play Store Thoughts? Thanks in advance. Jim
Hello all, we work with device as zebra tc75x with android 6 and android 7 our server mobicontrol is on version 13.3.3454 On the device we have the mobicontrol client on version 13.6.1476 Yesturday i have plan an installation automatic of a profile. All is done but on 1 device i have the statut Installed PARTIALLY ! On this profile i have some : bookmarks / feature control / lockdown / out of contact /phone call / application run control ALL these options are on statut Installed But authentification is on statut Delivered … I've try to reboot the device but the statut is still the same. Device is well connected, if i do a remote control on this device for me all is ok How i can do for this statut of this profile become -> Installed ? I join a print screen of this profile. thanks for all
Hello all, we work with mobicontrol on version 13.3.3454 Our device is zebra tc75x under android 6 and 7 If is possible to plan an installation of a profile at a certain time ? I would like to configure a profile for to install it a package on the monday (3 AM) for example .. Is it possible ? thanks
Hi, I am trying to apply a profile to a TC75X Android+ device but I am having issues applying the profile and getting changes to apply on the device. I managed to get the device to apply the profile by removing it from the folder and adding it again but now any changes I make to the profile, nothing happens on the device and it just says "Pending Install". I just checked the Logs and we're receiving error message "Error message received from device (Internal storage decryption not supported)" This is happening on multiple devices.
I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile to install an apk. Is there any option to force apk installation without the need for user to accept installation ? thx. steve
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