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Android Enterprise - disable OS update

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D
Daniel_Infra
Bell Canada

Hi everyone,

We recently deployed 30 Android devices. They have been enrolled while being on Android OS 9. Some end-users updated their devices and now Mobi app doesn't connect anymore to our DS.

The reason is that our mobicontrol server have a self-sign certificate with SHA1 and Android 10 doesn't support it. We have an inventory of Windows Mobile CE 6.5 (which don't support TLS 1.2) and we don't wanna update this certificate yet because it would disconnect all those PC pockets.

I've pushed a script to disable the system OS update but I believe this script only last 30 days on Android Enterprise devices.

Is pushing the script again after 30 days will extend the policy ?

Thanks for your help,

certificate android-enterprise os-update script profile
5 years ago
Android Scripting
ANSWERS
MD
Matt Dermody Diamond Contributor
5 years ago

I don't believe it does. It is a one time temporary disablement.

That it an unfortunate predicament. You may need to have a separate SOTI server for each half of the estate. The WinMo 6.5 stuff is presumably being refreshed soon I would imagine? That OS went end of extended support January of 2020. 

Solution
D
Daniel_Infra
5 years ago (edited 5 years ago)

Hi Matt,

Deploying another DS wouldn't be an option as we're actively looking for another type of device. For instance, the Zebra TC57 or even the CAT S60 would be an interesting device. We are searching something robust with a built-in scanner for field work

Thanks for your answer

MD
Matt Dermody Diamond Contributor
5 years ago

I am relatively biased here but the integration between Zebra & SOTI is very strong. The TC57 works very well with MobiControl.

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