No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi, is it possible to change the bixby settings via script? I don't want to have the bixby function on the "power off" button. I use a samsung galaxy Xcover pro with Android 10. Regards.
Hi, i have another little problem. In lockdown mode i have the 3 buttons in the menu downstairs: - back- home- swipe If i use the "swipe" button it has the same function like the home button. I cannot swipe apps. But maybay in case of "hanging out", i have to do it to close them. I use Samsung Galaxy X Cover pro with Android 10. Regards,
We are using Mobicontrol to limit the iPhone to a few apps. Unfortunately we have found that whilst doing this the linked Apple watch stops working and hangs on the Apple logo. We have whitelisted the watch app and have allowed pairing the watch in feature control. Is there anything else we should look out for?
Hi! we are using SOTI Mobicontrol v 14.4.2.1307 and have so far set up everything using local IP address so the devices connect to the server via LAN. Now we need to use a third party issued SSL, which means we need to use a FQDN for the deployment agent address. Our initial thought was to configure secondary deployment agent with the FQDN and add the certificates but it seems that all the agents use the same certificates which have FQDN only as host name and in some cases will display SSL errors. So now the only way out seems to be switching the primary and secondary agent addresses. As i read in other posts in this forum it's means simply changing the addresses in the administration utility and when a device does the check-in it will switch the configuration on the device agent accordingly. Our main concern is, what will happen to devices which are turned off during this process, will they also be able to change their configuration when they sometime later do their check in?
Hi, I want to monitor the usage of the device license with our monitoring system. However there is no REST API available to get the number of total, used and available licenses. Please implement this API, thanks. Is there another way to check the license usage until this API gets implemented?
Aloha, I used SOTI surf as a portal to our Google drive folders. In the folders we have files for our couriers to access and view. We have a few files that are video formats .mov If we try and play it doesn't do anything. I unlocked the lockdown and accessed our google folder via google chrome and the videos played perfectly. I am assuming there is a setting in SOTI surf, in the lockdown setting or in the feature control that is preventing the video to play back. We are using Zebra TC 57, android device, enrolled as Enterprise. Any help would be appreciated. Aloha and have a beautiful day.
We're using Azure DevOps and App Center When testing and deploying our apps, now we're looking for a way to automate the process of deploying our apps to our MobiControlled devices. Has anyone tried this? I'd imagine I would maybe have to use the Soti API to update the package but I'm not sure if there is a better way.
Hi all, We have some Samsung tablets in our environment. But they keep switching WIFI profiles. We have one staging profile using a WPA2 passphrase and a cert based wifi. After switching to the production wifi (cert based) the device keeps switching back now and then. With our Zebra devices we are able to use the MX framework. But there is nothing like that on a Samsung tablet. Does anyone have something to resolve this?
During installation of Mobi Control on samsung devices, I am being asked to approve many permissions. Thought that Mobi Control rules and application install would do this. Permissions it is asking for are: Please give draw over other apps permission Please give write setting permission Please give notification access permission Please give usage stats permission This is ONLY happening on samsung devices, and SOTI is telling me that you have to do this manually for all devices. Painful when you have to do it to 60. Appreciate the help.
Is there any guide how to use the Configuration URI in order to preconfigure apps ? Best regards
Prior to using Mobi Control. We had users clean their droid devices at the end of each day, due to application requirements. Does anyone have a recommendation for a droid cleaning app that does not conflict with applications functionality or not be able to clean due to the lock down under Mobi Control? Currently, trying to use Clean Droid and its causing application conflicts when running under Mobi control. Appreciate the help.
Is there any way to limit the time for Admin Mode usage? I would like to allow users to enter Admin mode only for 1 minute at a time. Best Regards
Hello good day, I have a problem when activating applications that were hidden and use a script that allows to activate but the problem I have is that in some devices of the same model they do not activate and it throws an error in the logs. Manufacturer: samsung Model: SM-A105M The script I send is: writeprivateprofstring BlockedActivityList The error message sent by the device: Error message received from device (Failed to parse XML file(IOException) /test) In some devices of the same model the applications are activated and in other models it does not and sends that error message. Has anyone had the same problem and had a solution? I'll stay tuned to your comments
First post here. Thought to pick your mind on this one. Before upgrading from SOTI MobiControl 14.3 to 15.1 I had profiles assigned with web filters covering the allowed URL's that were assigned to my devices. The profiles are applied to all devices and working fine. I had a couple of "Allow" rule types and one "Block" with the "*" as the URL. This worked perfectly fine. Users could only browse to the Allowed URL's and all other sites were blocked due to the usage of "*" I now tried to make changes to one of the filters and it gives me an error. Doesn't allow me to save it anymore. This forces me to remove the "*" as a Block rule type and this will give access to all sites when users try to browse using e.g. Chrome. I guess this is due to some changes in 15.1 or any versions after 14.3... Any tip on what I can do here is appreciated.
Hello, Device Platform : Android MC version : 14.3.3.1111 Enrollment method : AE DO Is there a way to rename a file before its synchronization and indicate the DeviceID in the file name ? The following setting does not work: For testing purpose I tried with a pre execute script : copy %sdcard%\logs\20200922.log %sdcard%\logs\%DEVICEID%_20200922.logdel %sdcard%\logs\20200922.log This solution works, BUT requires to know the name of the log file to be retrieved. So it's not very feasible... And what if I had to retrieve and rename multiple files ? Do you have any idea / method ? Many thanks for your help. Best regards, Yoan.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
