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Hi Team, Facing issue when deploying a package on Honeywell 7800 devices with Windows CE. Below is the error from the device. There is no issue with the package as the same is getting installed for some devices. 2020/09/23 02:18:52.397(0x6ef4ca22): EVENT: Creating partial snapshot (ID=150)2020/09/23 02:18:52.513(0x6ef4ca22): EVENT: Cfg: Export to \IPSM\pdb.ini2020/09/23 02:18:52.043(0xaf5bfa32): ERROR: Schedule: Reload2020/09/23 02:18:52.094(0xaf5bfa32): EVENT: Schedule(Install Controller): No more schedule availablenstall Controller): No more schedule available There is also this error where in the device has ample amout of space and the package is just in kilobytes ERROR: CDOSMgr::GetDeviceFreeSpace(\PdbInfo): 0-238133248 Regards, Dheeraj
hello, at the moment i'm trying to enroll an Samsung A8 smartphone based on android 9 with the COPE mode. the enrollment process work fine and the phone is enrolled as an personal enabled device. but.... as well in the personal area as also in the managed work profile area the system apps are missing. i know i can enable the system apps for example the camera with the following script.. enable_system_app com.sec.android.app.camera it works also for the most of the other system apps...... my problem ... if i send the script manually by soti web console the camera app will be enabled in the personal area but not in the managed area. if i send the script by package / profile the camera app are enabled in the managed area but not in the personal area. but i need the app in booth areas. any idea. thx in advance mark
I have been enrolling a number of new phones and the telephone number does not seem to be picked up on enrolment. I have older phones that i have factory reset and then enrolled and they are working perfectly with. Does anyone know why the telephone number is not picked up on a new out of the box phone?
Hi, We deleted the archive db by mistake after upgrade. Now whenever we try to access the logs of a device from the webconsle, it throws an and no logs show up. Please suggest, how to fix this. ************************************************************************ Exception: Invalid object name 'MobiControlDB_Archive.dbo.MainLog'. ************************************************************************[SqlException: Invalid object name 'MobiControlDB_Archive.dbo.MainLog'.] at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) Regards, Dheeraj
My team has written an application that requires some initial startup configuration items (API endpoints, store number associated with device, etc.) How can I provide those configuration variables to the app during either installation or by some other means? I was able to create a Custom Attribute via the REST API, but cannot access it on the device via my app. I could make a REST call with the app, but that defeats the purpose, because I still would have to store the REST API endpoint within my code . . . which my security team will not allow. I can access the Custom Attribute via legacy scripting, but I cannot write that value to a file via custom scripting (or at least, I didn't find any way to do that). I can't seem to access a Custom Attribute via javascript scripting. I've tried various methods, but none work. Any advice would be helpful. I'm new to this and just can't seem to figure out how to get the initial configuration data down to the device.
When taking the device out of the box, the device has a wedge app that can able you to test it out. You can also take any app that will accept a scan and it will work. When I install the Mobicontrol agent, it strips away all apps that enable the scan function. Now when i go to a test app to scan something, no laser will show when the side buttons are pressed. Why would the agent strip that function away?
Hi I'm trying to rename some of our devices with the "devrename" command. I would like to rename the devices with a text + a custom property field from LDAP. Unfortunatly I can't get it to work. I've tried with other fields like %ENROLLMENT_USERNAME% and so on and it works fine. But I want a Custom Property field being used instead. The Custom Property field is the "Pager" attribute in AD
Hi, Is it possible with android to script a way to set a WiFi SSID and then also static IP addresses instead of DHCP? I made the changes with watchsettings on but it didn't return any values. We have a custom application on over 2000+ devices that requires special routing with static IP addresses, and as part of our deployment QR codes I'd love to add that to the process so it does not have to be manually configured each time by our production team. The goal is to remove any possibility of human error. The specific devices in question are Datalogic Memor10 and Samsung Tab E/A tablets. Thanks
Hey Guys, we're looking for an Script command to log-off from a shared Device and also clear the passcode. We have a few Devices with an activated shared-Device Option. After the Users logs in, the Device is moved to an other Group and the User has to set up a passcode. Now we want to display a "logoff-Script" inside our Kiosk-mode where the user can log-off from the shared Device and also clear the passcode any suggestions? kind regards
Hello, Would it be possible to retrieve only .log files of a specific folder ? I tried the following method (*.log) but it's not working. Mobicontrol version : 14.3.3.1111 Enrollment method : AE / DO Thank you. BR, Yoan
I would like to know if it is possible to group several applications in lockdown with an Android terminal ? thanks for your help.
If I install a demo license on a production server it affects the current licenses.
Hi, i have 2 problems which i cannot solve. The device i use is a samsung galaxy x cover pro with android 10. Frist i want to fix the rotation mode to portrait. But every setting and every script doens't work. I set the setting "screen rotation" off in the profile "security in the "settings manager" or sent a skript like: writeprivateprofstring RcOrientationFix <manufacturer>_<model> <value>-manufacturer is from android.os.Build.MANUFACTURER("ro.product.manufacturer") and falling back to android.os.Build.BRAND("ro.product.brand") if manufacturer is "unknown" -model is from android.os.Build.MODEL("ro.product.model") -value is one of: public static final String DIRECTION_CLOCKWISE = "CW"; public static final String DIRECTION_COUNTER_CLOCKWISE = "CCW"; public static final String DIRECTION_COUNTER_NONE = "NONE"; public static final String DIRECTION_UPSIDEDOWN = "UPSIDEDOWN";UserExample: writeprivateprofstring RcOrientationFix Honeywell_CT60 CW For screen timeout i need the setting, that timeout in every time is after 30 minutes. I set the setting "screen timeout configure by user" off in the settings manager and the setting screen timeout in "authentification" on 30 Minutes. Is there anybody who can help me? Regards!
Hello, We just upgraded our on prem MobiControl server from 14.1 to 15.2 Under the device actions for each device, I am not seen "Enable Agent Upgrade" when I AM seeing "Disable Agent Upgrade" I have verified that I am in the correct Admin groups and have full control on all device groups What do I need to do to see this device action?
Hi, Just looking to confirm the icon reference for the Main Battery Status column. I think I know the answer but wanted to be sure. The battery icon that has the lightning bolt means that the battery has died? When the battery gets below X percent does it check in to update the battery to that symbol? Another user thought that means the device is charging but I don't believe that is the case. See image below, thanks in advance!
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