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Hi, I'm sorry for this question. We configured a lockdown on a Windows Classic Device with one application the user is supposed to start and use. How do I exit the Lockdown as an Administrator? Thanks,
Every once in a while, I will receive the following error message when trying to enroll a Windows 10 desktop. Looks like lots of different potential reasons online but none conclusive. Anyone else run into this issue and what is normally done to solve it? I've had this happen to 3+ workstations, with know reason as to why this is failing. Any thoughts?
Here are the details: Devices are WINMATE M700DM8 Tablets running Android 7.0 Devices are enrolled in Enterprise with Managed Google Play account. They are running a lockdown There is a profile that contains a setting for “Managed Google Play” with “Application Updates” set to “Always Update”. An Android+ Application Catalog contains the application I am interested in. advanced setting for “Application Type” is set to “Mandatory”. What is happening: From a fresh setup, the application from the catalog does install automatically due to the “Mandatory” flag in the catalog. The app version updated in the Google Play Store but the application is not updating automatically on the tablets. Which should have been fixed by the setting for the Application Update. We have managed to have 1 tablet update automatically in about 24h… this tablet was on the WIFI (which should not change anything because we selected the setting to “always update”) AND the App has been forced to shut down and was not running. (this would not be a suitable prerequisite) SO: I have found these google restrictions: https://support.google.com/googleplay/work/answer/9350374?hl=en but not exactly sure how to work around/with that. The devices are always in kiosk mode and users do not have access to the catalog: is there is a way to let the user update through the catalog within the lockdown? Controlling if the app is running or not is pretty hard and the app will most likely always be running. How should we proceed to force the update? Is there a script command we can send to force the installation of the app from the catalog? I have tried : install %temp%[app.apk]install %tmp%[app.apk]install /sdcard/[app.apk] Thank you for the help!
Hi is there a way to play a specific sound file (wav/mp3) via script (no matter if Legacy or Javascript)? I found "showmessagebox "Your message" NO_TIMER 1 NOTIFY_DEVICE" but this sound is a bit too short and would have been only a workaround.
Hello, I have two different LG G7 that have a password lock set on. For one, I was able to use the reset passcode feature and make my own code and unlock the phone. For the other, it fails every single time. The only thing I can find is that there are two different agent versions, but when I try to upgrade the agent it doesn't seem to have any effect.
I'm looking to create a package for our old Motorola MC9598 fleet. We will be replacing them within the year and I'm more versed in our android fleet. There was a package created that sets the proxy server at 127.0.0.1 and then adds a list of exceptions for sites that we want to allow the handhelds to get to. The package was created well before my time at this company and the original package is no where to be found and the others here aren't quite sure how it was created either. I'm mainly looking for how to build a package for the MC9598's to set the proxy server and add urls to the exception list. I was assuming it was a script but I wasn't quite sure the language to use for said script. Thanks All!
Hi all, How do you change the wallpaper on modern windows via mobicontrol?Regards,Carmadi
Why on mobile devices xiaomi can only Remote View but not Remote Control, and when I remote, the device screen displays "Request to remote view this device" without having to connect silently as a number of other devices. Thanks
Hello, On our Android Enterprise managed devices (8.1) when remote controlling a device, we only see the Mobicontrol services under Application Manager Tool. See below. On our Android + devices we can manage and force close any apps but not here. Anyone know why? Thanks!
I have an issue where we have implemented Enterprise on the XCOVER4s and via QR code enabled all the on board apps via enterprise. All good, However i wanted to use the content library as there are certain things that our remote workers need extra information on when they are in the field. It all deployed fine and the documents have been downloaded to the device but none of them will open even though we have the google PDF reader installed and set to default. You click the button and nothing happens. Unlock the device......go to the Mobicontrol app --->Content Library.......Open..........work fine Lock it back up..............docs wont open Any Ideas?
Hi All, I have been trying to roll out some APN settings for new sim cards to zebra tc57 and tc75 devices. Profile installs fine, no errors on logs but when going into the device APN settings the new APN settings arent present. Soti v14.4 and all devices are android enterprise builds. Also updated latest zebra plug in and made no difference. Any ideas?
Hello, we have mobicontrol in version v 13 0 34 54 we used many zebra TC75X on android 7 with client mobicontrol on version 13 6 0 1476. Each time we install an app the user need to ACCEPT permission ... I would like to automate this, i've find in doc of mobicontrol the script for android + : afw_set_permission_policy grant I've include this inside the package builder (pre install script), add my apk inside. add package inside a profile and add profile to a device. But each time the permission appear on screen and user need to ACCEPT ... If I look inside the log of mobicontrol i have this entry: Script command is not supported by device (afw_set_permission_grant_state) Must i update the client or ? Anyone can tell me how i can automate this because we have many device ? thanks for your time
Is it possible to send an intent from my application to execute a SOTI script? Either running a SOTI script file which I have sent to the device with FileSync or sending a command to MobiControl (e.g. reboot). There are certain actions my app does not have permission to do but would be easy to achieve with a SOTI script. However, I need to do these actions conditionally from within my app such as executing an APK. Based on the other forum post below, it is possible to launch a SOTI script from a shortcut on the lockdown. However, is it possible to launch a SOTI script from my application via an intent to MobiControl? Android : Launch-able SOTI Script shortcut on SOTI Lockdown Thanks.
We are on V15.1.2.1035. I have 2 different flavors of Zebra VC80x's out there. Android Plus on OS 7.1.2. Devices work fine and automatically check in every couple of minutes. I also have Android Enterprise on version 7.1.2 and 8.1. Neither of these will check in at all unless we perform a reboot or manually connect it on the agent. In the AE device details, I notice Android Identity says Account Activation Pending and not sure if this is why or not. Anyone have any suggestions where to look. My goal is for these to act like the Android Plus units and check in every couple of minutes. Agent versions (7.1.2 - 14.2.1.1083 & 8.1 - 14.3.1) Thank you
Hi, Not sure if anyone running into the same thing. All of our iPhones have DEP enabled. According to Apple, with iOS 13+, during the initial start up, after scanning the "animation", the next page should be the "direct transfer" (https://support.apple.com/en-ca/HT210216). However, I have replaced 2 new iPhones but could not get this to come up, no matter what I tried. Google searches didn't give me any luck. I wonder if it is because of the DEP, just like Samsung Knox that prevents the convenient Smart Switch app? Any inputs are greatly appreciated. Thank you much!
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