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Hey Folks, We are trying to setup SAML IDP using Azure ADFS, however we are getting a message saying "Invalid SAML 2.0 message. Response needs to be signed" However we have uploaded our most recent metadata file and we feel we have mapped our groups, names etc correctly and our response looks like it contains the correct information so we are a bit stumped. Can anyone shed any light on what could be causing this. Thanks David
Is there a way, to close the app through soti on zebra TC-57, Oreo 8.1 devices? Since kill and kill_application don't work, is it possible in some other way to kill the app remotely? Perhaps via sendintent? Currently what I'm doing is using 2 scripts that use mxconfig. One to Disable and other to Enable the app.
Hey there! I'm not sure that this is the right subject for here... Our software department is currently developing an app that displays specific information about our CT60 devices. We also implemented a menu item that allows the user to switch the flashlight on / off and change the screen brightness. Problem: The app behaves completely normal after the start. When I switch to the page with the configuration possibilities the app trys to check the permissions. All permissions are set. The only problem I have is the "Modify system settings" of MobiControl permission. I don't know if its only a permission problem of the Agent or if I grant permissions to the new application. Screenshot:
Hi guys, do you know if the version 15.1.2 is running on Windows Server 2019? In the documentation only Windows Server 2016 is mentioned. I wasn't able to get a test installation on a Windows Server 2019, but I'll do that in the future. But maybe someone of you already tried that. The more important part: We encountered some problems after the upgrade from version 14.4.9 to 15.1.0. I hope you have some ideas. The first one isn't that bad, but I find it quite interesting. And maybe the second problem does have the same issue. After the upgrade, the login with the local admin account wasn't possible anymore. I loged in with my AD admin account, the local admin account wasn't locked or inactive. We fixed the issue by resetting the password, after that, login was fine. Did you encounter the same problems after an upgrade? The second issue is with the Android Enterprise bindings. After the upgrade we enrolled one device as Work Managed device with Zero Touch. We used Zebra TC56 and TC57 as testing devices. After connection the device to a WLAN, Zero Touch started. The Soti Enterprise agent got installed, but the device didn't get enrolled automatically. After opening the agent, we had to enter the Enrollment ID manually. After doing that, the device connected to our server, the device got created and is visible in the web console. The problem is the device agent is stuck in the step to get a Google Account. On the server we got the error message: Error message received from device (Managed Google Play Account Status:'EMPTY_TOKEN Got response but there was no token!') In the verbose logs there is this: But the Enterprise binding is present on the server: In our add device rules we are using the BMW Group binding. My first test was to create a new binding, the BMW MDMI and use this binding in a new add device rule to get a new Enrollment ID. So we enrolled a second device and entered the new Enrollment ID manually and the whole process was running without the binding error. Did you encounter some of these problems too after the upgrade or do you have an idea what happend there? Thanks a lot for your help and best regards Stefan
how do I disable the date and time editing function on android enterprise on soti mobicontrol v.14?
please, is someone could help me find a solution to this error message that appears on my screen when trying to enroll a laptop with Windows10 professional 1909 os/version : 18363.900 to a Soti-MC cloud instance, knowing that LDAP is already successfully configured on Soti-MC settings, as well as a modern windows rule
Hi there, I am trying to get a better understanding of how profiles and packages work. For example, I have a lockdown profile which pushes a config.xml file to the correct folder for Enterprise Browser because of one of the packages in that profile. I also have the settings manager in use via this profile. - If I move a device, say 5 times, to and from the group which applies this profile/lockdown and another group with no profile(s), what happens? Will MC remove and reinstall that config.xml file 5 times (assuming I didn't specifiy otherwise when creating the package)? - What about the settings manager app? - If I make 27 changes to a profile and a long lost device re-connects to the management server, are every single one of those changes queued or does MC try to apply whatever the latest changes are? Thanks
Hello, I know you can created Alert rules for various checks on Device status or events, however is there a way in MobiControl 14.4 to only allow devices to enroll from a specific manufacturer for instance only Zebra Devices?
Hi i am trying to connect to the Mobicontrol API using VB.NET but im not getting very far. Has anybody done this? Are there any examples? It doesnt matter what i try i always get the response 'Bad Request' thanks gareth
Hi All, I'm having some problems with our new Samsung Tab Active2. I have installed my Agent.apk file on the devices but when I try to insert the Enrolment ID - It just comes back with Connection to Server Enrollment failed. Please retry or contact your system Admnistrator I have both tried to connect through Enrollment ID and also with the Server IP addresses and Site Name and Rule Tag, but with same issue. I can ping the devices from the server, so they can see each other, And I have talked with our Network department and there are no restrictions for our WiFi network and Servers. We are running Mobicontrol V. 13.4 The devices are only connected through WiFi and Special APN, They don't have access to anything ourside our network. Regards Matthias
Hi all, We are currently working with some Unitech TB85 tablets - staged using Android for Work. I am trying to send a script where possible to change the default storage location of the camera - and started down the path of using 'watchsettings' However Soti reports this script is not supported by the device. Are there any alternatives to this that can produce the same results please? I have tried some variations of the writesecuresetting command, but without knowing the actual setting this is just pot luck at this stage. Any help greatly appreciated. Leigh
I would like to create alerts using the REST api. I can see the rules/alerts related to a particular device using /devices{deviceId}/rules. However I don't see where I can create a rule/alert. I am running v15.1.2. If this isn't a current feature, is there a place I can make a feature request?
Hi, I have a client that suddenly had his profile uninstalled from devices, now in pending removal status. Is there a way to cancel this? We think its human error.
Hi Support I have problem that 1. My some client devices have been added personal account into Mobile Device. 2. I created and assign to "not allow add all account" 3. I want to remove gmail or other account from that device 4. how to do it. My Mobicontrol server version Version: 15.0.2.1049 My Client mobicontrol version 14.2.2 build version 1079 Device brand Samsung Model SM-G715FN Os version 9 Enroll mode : Android Enterprise
Hello, i have tried to send a message to my android devices, in order to let the user make a decision: showmessagebox "Is this okay for you?" NO_TIMER 2 NOif %ShowMessageBoxReturn% == IDYES goto "SCRIPT "else goto EXIT I want to start a script, if the user clicks YES - if the user clicks NO it should go to EXIT. Is this possible? Thanks
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