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Hi together, we will use Nokia 5.3 in future. There's only RemoteView available for now. I think because of no plugin. Will be there a plugin coming for Nokia 5.3 or is there another Nokia-Plugin which will work (tested "Nokia and Nokia 5.0, both can't be installed because of incompatiblity)? Or must i do a request at a different place?
Hi, Is it possible to obtain the creation date of a group directly from the webconsole or via the DB ? Thank you in advance.
Hi All, We have a problem with Remote Desktop. When we are trying to connect to a device, we can see only a black screen, and we cannot open the device screen with the power button. This what we have checked / tried: "Disable screen capture when browsing" in SOTI Surf settings is unchecked _resetfailedrcdetectionflag + restartagent does not help "unlock" does not help If somebody unlocks the device physically, then it's working fine for some time, we also can lock screen, and unlock it for a few hours, but after about a day, it's the same again. Do you have any idea what is the problem? Agent version: 13.6.0.1257MobiControl version: 14.1.0.1152 Thank you in advance,Csaba
For some reason, when configuring a Out of Contact policy in my Package Configuration, it won't install to the device. See image. This is on SOTI server 14.4.1.1195, agent version 14.3.0.1000, Android 8.1. I've tried revoking the profile and re-installing it, rebooting, factory resetting and re-enrolling, etc. Any ideas? Thanks!
We want to change the LDAP server to a new server.
Would Mobicontrol have any impact on push notifications on the iPhone? We are using Application Run Control, but the app we want push notifications for would be on the allow list. Are there any other settings that are likely to block a push notification? I don't foresee any issues, however I do not have access to the device or software to test this to confirm. Thanks!
Hi everyone, possible silly question of the day. Due to an acquisition I've just inherited a few devices which don't seem to support Android Enterprise. These are Samsung Galaxy Tab A 7.0 (2016) LTE SM-T285 running Android 5.1.1. Is there anyway to get Android Enterprise to work on these so that we can implement lockdown?
Hi. Can I get current datetime in the post-Uninstall package studio (v 14.4.1 Build196) script when it runs? If so, how? Target scanners are windowsce. thanks
Hi, I have spent the last few days speaking back and forth with support and am now looking for if anyone else has had these issues. When I run through the initial setup of the Scanners (Zebra MC9300) I am told by the MobiControl guide to use the afw#mobicontrol when asked for a google account. This works, and MobiControl is installed. This issue then is when trying to enroll the device into our MobiControl server the enrolment fails, using the SSID we use for all the scanners on our estate. Using the Enrolment ID or URL does not allow us to enroll. The SSID we use for our scanners is locked down from internet usage because of where they are situated and internet access on any device is prohibited. Now the fun part. I am told that the devices NEED internet access to contact the deployment server to enroll the devices, BUT when I skip all of the initial setup and install the APK from the MobiControl Agent site, I can enroll the device, it comes into MobiControl and I am able to configure profiles and such. The only issue is we can only remote VIEW the devices. Now most of these devices are on remote sites (we are in UK, Warehouses are in France) therefore we need to be able to remote control the device to troubleshoot any issues that may arise. I am told that the devices need to be enrolled as enterprise devices in order to be able to remote control them and even when manually installing the APK it should enroll as a enterprise device rather then just a work profile.I tried also to set up the StageNow application but was unsuccessful to get it to stage using a barcode. Has anyone got any ideas or scenarios that are similar? TIA
Hi, is there a possibility to delete several folders at once? I want to remove folders like 151... 153.... 159... etc. So i tried using script like this: rd /s /enterprise/usr/1* but this is not working. I can write rd /s /enterprise/usr/151434434304 and it will delete the exact folder. But I want to delete all folders that begin with 1. Is there any possibility?
Hi @Soti, I wanted to ask if it is possible to create and manage device group permissions with APIs. The background is that a customer has about 140 folders and he needs now certain permissions in each subfolder for a usergroup. Doing this manually about 140 times would be very time-consuming. Like described here: http://www.soti.net/mc/help/v14.0/en/console/devices/managing/groups/groups.html?hl=permission If someone knows that this is possible could I have an example how to create a device group and give user group permissions for this device group? Many thanks in advance. Best regards, Sven
Hi,we have a customer where on several EDA70 devices the soft buttons are not working from time to time. The solution so far is factory reset, afterwards it's working again. They are enrolled in SOTI. The solution: factory reset is not the preferred solution for the customer so far. Do you have any idea why this is happening with the devices? I don't have any idea so far, this doesn't happen on a "regular" basis, it just happens. Thanks,
Hi all I want to ask you if you know how I can remove the option to enable airplane mode from the popup menu by holding down the power button.I have Zebra TC25 devices running Android 7.1 and 8.1, the version of the mobicontrol instance is 14.1.8.106. I thank you for your help.
Hello, I was wondering if there was a way to push out a chrome shortcut on the home screen of some of our devices. We are using Honeywell CN80s. Any help would be greatly appreciated!
Having an issue with Soti PAS and some Zebra Printers not able to join: the log shows "SSL certificate problem: unable to get local issuer certificate"
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