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Hello, I am looking for some manuals for enrolling windows Modern devices with Certificate. I ma ready with add device rule but how to continue with Microsoft Windows ICD tool. what I need to select and how to prepare the image from side of windows device Milen
Hi, I'm able to populate custom data from an ini file when I set it on the item level, in this case windows classic units, but not when the same rules are set on the group level. Tested on both MC 14.4.4 and 15.0.2. Is this by design, or am I missing something?
I am trying to update our TC70x devices to the latest Oreo LG patch. I used file sync to get the ZIP on all the devices and then scheduled the script (install_system_update %sdcard%/mdm/CFE_ATLAS_02-13-15.00-OG-U20-STD.zip) to install outside of production hours. When I woke up I saw that this failed. I went to one of the devices and just sent the script through the script button on SOTI and the device updated fine. So I am not sure what I am doing wrong here.
We are currently experiencing some issues when sending messages through Soti. If the devices are on standby and you send a message when the device is in this state, when you unlock the device from the standby state the message appears for a split second and then moves off the screen moving from right to left. If you then send a second subsequent message – when the device is unlocked and not on standby – the first message sent when the device was locked is received by the device followed by the second subsequent message. We have noticed that when we remove the LockDown profile we have in place, the messaging service works as expected, with no further issues. In our Lock Down profile I have tried to change varying settings, but the issue still occurs. Have you ever seen this behaviour before? I have spoken to support and they have tried sending some scripts related to disabling doze mode, and have also edited the Feature Control – however it is still an issue. Is there anything you can suggest? We are using MobiControl version 15 and our agent version is 14.1.6.1018. Our devices are Samsung Galaxy A50 devices on Android version 9.0. We are using Android Enterprise. Thank you ECMVDS
We are having problems getting accurate results in the "Last Connect Dates" and "Agent Checkin Time" graphs within SOTI. It appears that we are only seeing this problem on Android Enterprise devices as we have the same graphs setup for Windows devices and get accurate results. Android Enterprise devices show as "Unknown" on each graph even though this information is available on the device details page. We setup columns in the dashboard to show this information per each device which shows accurate information but business is requesting this in a graphical form. It would be nice to be able to use the graphs that already exist on the dashboard for this purpose. I have included screenshots as reference. Thank you, Justin Pratt
Is there a way to show on a map the location of all enrolled Android Plus devices at the same time? Of course I can see the location of any particular device but it would be great if I could see a pushpin on a map for all devices at once. This isn't for any sort of geofencing (in which case a device is inside or not) but to see the geographic distribution at a glance. Thanks, Matt
What is the role of samsung knoxx manager in MC
We have recently upgraded to MC 14.4.7.1053 and I was excited to take advantage of the Android Enterprise features but from what I see at this point it looks like it's really beneficial for BYOD and not COBO (Company Owned, Business Only) unless I'm missing something. The work profile doesn't really work for us, we are still wanting to enable a lockdown screen, feature controls and so on. One of the features I'm really wanting to take advantage of is the Disable Factory Reset Protection. We have an issue with our employees adding personal Google accounts on our phones then they are factory resetting them making the phone useless. Any thoughts, comments or suggestions are welcome.
I have a user with an Android Enterprise Samsung device that seemly has his passcode or pattern changed everyday. Of course this leads him to call our IT department and we have to Reset Passcode for him to get into the phone. He is the only user out of 300 with the same phone and profiles that is having this issue. I'm fairly certain its him who is changing the passcode (could be for different reasons). I'd like to know if its possible to track the passcode change OR to lockdown the passcode and so a user can't change it to something else.
Hi, Can you tell me what intent is sent to the application when the box "Automatically Run Activity after Install" is checked when building a profile using MCStudio?
Can i disable Print Screen feature at Windows Modern? i can't find the option af Feature Control.. The OS is running on Windows 10.
Hi, I would like to disable the time and date section on android plus. Our users are editing the time which links to an app we use thurs are getting wrong data. I know in feature control there is an option but it doesn't show on our portal. I am using 14.4.8.1043 Is there a script I can run?
Hi All, I need to Restrict incoming calls to a predefined list. however once assigned it blocks all outgoing call as well. What is the solution to this? Secondly, I have the device locked down and can call out from our application. it calls without showing the dialer. if I press and hold an item resembling a phone number it brings up the dialer. The issue is i want to block access to the dialer. Lastly is there a script to switch on the the display battery percentage on status bar within Android. Regards, Martin Doyle
Hello Is it possible to configure WiFi Hotspot for a Samsung tablet on Android Enterprise? Thanks,
Hi, We are experiencing problems adding Managed Google accounts to our tablets, this issue started occurring last week and there have been no changes to the build. This is what is happening:- Run any Google app (Gmail etc). Select the Add an email address option. Select Google and login using the managed Google account details. Agree to T&Cs "Checking Info" screen comes up and then exits back to the "Mobicontrol" app screen. At this point it should automatically start the "Google Device Policy" app so that the Google policy can be accepted and activated. Workaround: run Device policy manually after trying to add the account. This is a problem for some of our Kiosk build which done have access to the Device Policy app directly. Can you help please Our tablets are all Samsung T510
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