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With our TC70x and TC72 devices, after some seemingly random amount of time ranging from a few hours to overnight, if the devices are not used then they will go white as pictured below. Tapping on the screen does nothing but if I click the Square button I get the Administrator and Refresh Buttons. If I click the Administrator button and type in the admin password, then I can access the device like normal, everything is fine. If I then switch the device back into User mode then the white screen comes back. So it is the kiosk mode itself but I am not sure how to prevent this. Devices: TC70x and TC72 OS: Android 8.1.0 MobiControl: 13.7.5 Build 1013 Patching: Does this on a device with no LG patches and one with most recent
We have a bunch Raspberry Pi 4's running Raspbian v10. When they were first enrolled into Soti, they showed up online, but now they are all showing all offline. I can ping and SSH and VNC into these devices, so I know they are online. It's just not showing active on Soti's side. Anyone else have this issue? Any ideas as to why they disconnect? Soti Version - 14.4.7.1053
Can someone explain to me the pros and cons of using the Samsung ELM agent vs using Samsung non-ELM agent?
trying to remote control a Samsung A40E, however i am unable to see the screen it only shows as a black screen. if i click on the black screen i can see it controlling the device. on occasion i will see the screen if the device is locked but once unlocked the remote session screen is then black. using both firefox and google as my method of use no longer use IE as directed by Soti.
I have a few devices where remote controle flag is not visible, so i can't take the devices remotely over. when i send a script to those PDAs to activate the RC flag i get an error. So scripts are not accepted. Can you help me with this issue. Device: TC75 Android + SOTI version info: 15.0.2.1049
Hi SOTI TEAM I have some problem about in details 1. Tablet Model ZEBRA ET50 with Android OS version 5.1.1 2. Tablet Model CASIO V-T500-E with Android OS version 4.0.1 3. Chrome Version 37.x.x as Default Browser 4. Mobicontrol Version 13 in CASIO V-T500-E 5. Mobicontrol Version 14.1.1 in ZEBRA ET50 This Problem 1. I Use Lockdown Mode on Both device 2. I use Browser:// as icon Web link 3. I Started link it worked but when I close all tabs to blank page ,so this problem when I re-open web link again it's not show web link (It's show blank page), So I must open new one tab and re-open my link again to open it 4. i'm not sure why depend on chrome version?, Android version?, Mobi-control version?, Device Model. I attach video clip of this
I have a few devices where remote controle flag is not visible, but when i send a script to those PDAs i get an error. So scripts are not accepted. Can you help me with this issue. Device: TC75 Android + SOI version info: 15.0.2.
Hi I'm having issue to stop the device (SM-T395 Android 7.1.1) from running Chrome when MobiControl Lockdown is enabled. The following package has been added into application run control blacklist. com.android.chrome But the users still can launch Chrome via Google Maps. (click on the restaurant, find the website and chrome will pop up.) Is there any workaround to stop the device from running Chrome on it? Android Plus Agent 13.6.0.1257 MobiControl 14.3.4.1087
Hi guys, When I enroll Samsung XCovers 4s with Android Enterprise agent - I cant browse them afterwards via USB from pc - or I can actually see the device under My Computer, but it's empty and I dont have the option on the device for "Use USB For: File transer" No restrictions are set. It work without enrollement Any good ideas?
I have 2 queries regarding SOTI. 1. I know that we can send messages to the devices from SOTI web console. But i am looking for a functionality to send messages to multiple devices (broadcast) with an alarming sound . Do we have any configuration for this ?.We are using Android plus enrollemnt. 2. I am using Lockdown mode and i want to display the Wifi SSID i am connected to and my IP address of the device on the lockdown screen. How we can do it ?
I am running soti mobicontrol and Surf on Zebra TC57, Android 8/Android Enterprise. I would like to disable the screen rotation, locking the screen in portrait mode. I have tried to send a script "lockdownorientation portrait" but with no luck. I also tried with few other scripts but again failed to achieve my goal. Zebra Stage Now also does not have any option to do it. Any suggestions?
Hello, I need to import contacts. I realized that I need Contacts_Import.apk. Where can I get this app? Is there another solution available? Kind regards Juergen
I've spotted that I'm no longer able to remote control my Zebra MC33's running Oreo on Agent 14.1.6.2018 - the remote control option has been replaced with a remote view option. How can I re-instate Remote Control as without this functionality the usefulness of the MobiControl is greatly reduced. Cheers, Jon.
Zebra MC33, enrolled as an Endroid Enterprise device, but only have remote VIEW option, not remote control?
Hi, How to enable Navigation Panel for the users? We have devices enrolled in DO mode. Devices are lockdown with administrator password. Kind regards,
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