Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Enable NFC via script or shell

    Is it possible to turn on Android NFC via a SOTI script or through the shell on a Samsung Galaxy Tab Active? We have allowed the functionality on the profiles feature control Thanks

    Android Scripting
    6 years ago
  • 0 votes 3 answers

    Chrome Lockdown - disable URL bar Solved Locked

    Hi, I've been trying to lockdown a TC57 Zebra scanner to just launch chrome without displaying a URL bar. The issue is i cannot use Soti Surf as the website we are accesssing only supports Google Chrome. IS there any way to achieve this?

    Android
    6 years ago
  • 0 votes 4 answers

    Display over other apps permission not working

    I am trying to enable permission for "Allow display over other apps" using the below script.  afw_set_permission_grant_state com.google.android.youtube android.permission.SYSTEM_ALERT_WINDOW allow My handset (an Ascom Myco 3) is enrolled as a Work Managed Device. The handset has Android 9 OS.  The command does nothing at all. The permission on the handset is disabled by default and has to be enabled remotly only.  I tried this for other apps as well, and the result is the same.  Can you help me resolve this issue.  Thanks 

    Android Scripting
    6 years ago
  • 1 votes 3 answers

    Is there a way to update the OS on a android device?

    Is there a way to update the OS on a device?  I have pushed the OS over in a .zip file but I can't find a way to initiate the installation of the new OS.  This device is in Android Enterprise mode and isn't a Zebra device. 

    Android
    6 years ago
  • 0 votes 6 answers

    Notifications are not appearing in Lock Down

    Hello, We have a Lock Down created, and one of the items we allow access to is Notifications. In the lock down profile we use the text: action://net.soti.mobicontrol.VIEW_NOTIFICATIONS. This previously allowed users to view the notifications on the device, as though we had a notification 'app'. However we recently have upgraded our devices, they are now Samsung Galaxy A50 devices using Android 9 (we were using a much lower android version). Currently if a notification is received, they present at the top of the screen an in the drop down bar, the notification icon within the lock down also present a red circle with the number of notifications received. However when the user selects the notification icon - the notifications do not present. Instead a screen just reads: "Currently using Native Notifications (recommended for Android P+). I have tried a couple other lines of text including: Launch://net.soti.mobicontrol.VIEW_NOTIFICATIONS Launch://com.android.settings/.Settings$NotificationStationActivity   Action://com.android.settings/.Settings$NotificationStationActivity   Is there anything else I can try to allow the user to see the Notifications when they enter 'app'? I have attached some photos to try and show the problem I am having. Thanks, Natalie

    Android
    6 years ago
  • 1 votes 1 answer

    Script to deactivate a programmable button on a Crosscall Core X3 - Android 8.1 - SOTI 13.4.0.5290

    Dear Team, I would to deactivate a programmable button of 150 device with a script. On Crosscall the "WatchSettings ON" is not supported, therefore I can't record the proper script option to set. Is anyone knows how to do that ? Thanks, Victor

    Android Scripting
    6 years ago
  • 0 votes 3 answers

    SOTI MobiControl - Get the previous device name

    Hello I've done a bit of searching on the forums, but haven't been able to find an answer to my question. Forgive me if this has been asked before. We manage a large number of Zebra TC51 devices for one of our clients. These devices are frequently assigned a new device name from the MobiControl WebConsole. We have had situations in the past where we would need to retrieve the previous device name after a new name has already been assigned. Is it possible to retrieve the previous device name from a device? Any help you could provide would be appreciated. 

    Android
    6 years ago
  • 0 votes 1 answer

    out of contact scripts

    Hi Everyone, I'm hoping you can help,  I’m trying to build a script so when a device has been offline for 14 days it will automatically move into a different group and push a kiosk mode to the device. I’m struggling to find support for this, can you help? Thanks,

    Android Scripting
    6 years ago
  • 0 votes 2 answers

    Is there a way of using the serial number to name the folders when uploading files from a device?

    We're uploading log files from an application across multiple devices.  When enrolling the devices, we used the serial number to name them. When uploading the file to a shared repository using a file sync rule, I can only get the folders to be named the Device ID (IMEI)  Can anyone suggest another option for me to try or is this not possible.   

    Android
    6 years ago
  • 0 votes 1 answer

    How to set up the Custom Data Rule for GetPatchVer.apk? Solved Locked

    Hi, Since https://developer.zebra.com/community/home/blog/2017/11/06/access-zebra-lifeguard-patch-version-in-soti-mobicontrol does not show the screenshots anymore because they are not available anymore, I am looking for someone who could show me how to set up the custom data rule to extract the PATCH_VERSION out of the patchver.ini file created by GetPatchVer.apk  

    Android
    6 years ago
  • 0 votes 1 answer

    "Unable to install app"

    I'm new to the SOTI platform and am trying to install my first enterprise apps on our devices. I just moved a number of apps from our staging folder in SOTI into subfolders in Soti.  I see that 2 file folders that were installed on the ipads when we provisioned them are gone.. I'm assuming that happened when we moved the devices from one folder to the other?More importantly, I have apps associated with each of the folders.. the apps are grayed out on the ipads and when you press the app you get a pop up that says 'Ynable to install {app name} please try again later"Why would that happen?

    iOS
    6 years ago
  • 0 votes 1 answer

    Is there is option to allow only one application in the TAB?

     I would like to white-list only one application in lock down mode, rest other needs to be disabled including system services.

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Moving Devices to New Groups Solved Locked

    I'm new to the Soti platform and am trying to figure out how to assign devices to other groups.I've got about 20 pads in a common staging folder and want to move them into individual groups.. I've uploaded a number of apps in each location folder I just can not figure out how to move the iPads from the staging group to one of the other groups... I read in the directions that I should be able to drag and drop the pads into the other groups however that does not seem to be working for me unless I am trying this in the wrong section. These are all IOS Devices if that makes a difference

    iOS
    6 years ago
  • 0 votes 5 answers

    In MobiControl 15, error while creating Add Rule for Android devices

    Hello, I set up a test environment with version 15.0.1.1181, but when i try to create an Add Rule for Android devices, it gives me an error saying: I wonder what this means, and how i can resolve that error? Thank you,

    Android
    6 years ago
  • 1 votes 2 answers

    Agent keeps pushing to uninstall application

    We're just starting to work with Android Enterprise, have our first few devices enrolled. First on the block is a TC75x (Android 8) Android Enterprise - setup with Work Profile (DO) In setup/testing mode right now. Successfully deployed our application with a new profile/package, it shows up as installed, and runs, but there is an enforcement by (Work) MobiControl agent to remove it, the agent pops up with a Pending Action - Application Uninstallation is required. I've gone over settings, ran a few searches and haven't seen this specific behavior. Was hoping we could continue to use packages/profiles to manage the application until we get more DA devices moved over in the future and finally get the app setup in the managed google playstore. I've tried: Whitelisting it's container with appcontrol -w io.cordova.thenameofourapp Used afw set permissions to grant permissions, as well as prevent uninstall.  Checked the google admin console, can't manage the device management>app management from there due to it being managed by third party EMM provider. The ball is rolling to get our app on the managed google playstore. Should have the app signed rebuilt soon, so I can toss it in the Google play console - private apps. Hopefully it's something small & silly. Anybody else run into this?  Thank you!

    Android
    6 years ago

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